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NH Mexico City Reforma

3.5 of 5 Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
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Certificate of Excellence 2014
NH Mexico City Reforma
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NH Mexico City Reforma
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626 reviews from our community

Traveler rating
    230
    231
    97
    44
    24
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74
135
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275
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (626)
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    (137)
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    (166)
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    (209)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Way below NH hotels standards. Elevators not working, very old in general. They are currently renewing it, and it will be awesome, but for now... Not worth it. Great breakfast, but again, below NH standards, that are very high about it. Location is good, better 3 bloks away. Zona Rosa is no longer a nice spot, very noisy and low... More 

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel itself was great. The only issue was that they were fixing one of the two the elevators and it was a mess. Other than that, the room was very nice and clean, the food was delicious, and it was very well located. They were also very accommodating with our needs for the baby.

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Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

The Rooms are a little old and need to refurbished. However, overall the Hotel is nice, location is good and the staff are friendly. I would recommend this hotel and would definately stay there again.

Review collected in partnership with NH Hotels

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Alcobaca, Portugal
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Go often to Mexico City and the traffic is very heavy. This hotel because in very central it's in a good location, next to "passeo reforma". The rooms are just fine and the service is good. Swimming pool and gym are a plus. Breakfast buffet service is great!

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GM_NH_Mexicocity, Director General at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Pedro, Gracias por su tiempo y por sus comentarios, que nos ayudan y animan!! En su proxima visita contacte... More 

Barbados
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 3 nights at NH Hotel in early November 2014. The hotel was CLEAN and large. The rooms have free wi-fi and cable TV. But finding something in English worth watching wasn't easy. They gave free water and apples in the gym. The only thing I didn't enjoy was the breakfast selections. I think some names on the exotic... More 

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Gravenhurst, Ontario
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was easy to get to on the metro from the airport. There are many dining choices within a 5 minute walk.We walked to the zocalo in 45 minutes could easily have taken the metro. The hotel staff were helpful and the room was comfortable

Review collected in partnership with NH Hotels

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1 review
3 of 5 stars Reviewed November 19, 2014

First impressions arriving late at night weren't great. Check in took far too long with all the staff on the phone! The room desperately needed a face lift. This may be happening and obviously would take time to complete. There are some premium rooms which I suspect may have already been done. Breakfast and service were excellent. Not much English... More 

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Crook, Co Durham, United Kingdom
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 18, 2014

My company keeps putting me in Hyatt and other hotels in Polanco which is great for the office but boring for the weekend.... The NH in Zona Rosa is perfect 50% less than other hotels it is clean, good food, and great location. Only downside the internet is pretty slow so Skype didnt work oh and one lift seems to... More 

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Prague
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 3, 2014

The worst thing was the check in. I informed hotel about my plan of early check-in prior to my arrival which was at 5.30 AM. I was certainly ready to pay extra but front desk clerk offered me early check-in only from 11 AM for extra 80$ which was almost a full night rate. 2 hours later I was able... More 

Was this review helpful? Yes 1
Calgary
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2014

Hard beds, staff not helpful, few towels, slowest elevators in the world. If you have another choice for accommodation in Zona Rosa/Reforma take it! The room was clean, the food was good, but the overall experience was less than ideal. Hotel staff did not seem concerned or helpful requests for assistance were made.

Was this review helpful? Yes 1
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Additional Information about NH Mexico City Reforma

Address: Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City Reforma 3.5*
Number of rooms: 302
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Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Mexico City Reforma
Hotel Style:
#22 Family Hotel in Mexico City
#22 Business Hotel in Mexico City

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