We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Mexico City Reforma

Hotel website
Hotel deals
Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Special Offer
LOOKING FOR BETTER DEAL?
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
NH Mexico City Reforma
Professional photos View all
Browse nearby
NH Mexico City Reforma
Add Photo Write a Review

842 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    295
    306
    144
    64
    33
See reviews for
100
177
59
395
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (842)
  • Mar-May only
    (233)
  • Jun-Aug only
    (230)
  • Sep-Nov only
    (209)
  • Dec-Feb only
    (170)
All months
Montevideo, Uruguay
2 reviews
5 of 5 stars Reviewed yesterday NEW

I'm a regular customer at NH Reforma since a year and a half seeing how the staff and accommodations are improving in a daily basis. They are changing everything in the building, starting for the elevators which was a really down point. I've stayed in the 16th floor which is complete restored and the room is just great, the best... More 

Was this review helpful? Yes
Portland, Oregon
1 review
2 of 5 stars Reviewed yesterday NEW

The hotel service is good, but leaves a bad taste in your mouth after the valet parking damages your car and they deny it. It is very frustrating they take no responsibility in that. I even asked for a manger and they just don't want to a accept any responsibility and frankly don't care. Be very careful and my advice... More 

Was this review helpful? Yes
Miami, Florida
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotels are more than just a room with a bed, Its about people, if you take the time to get to know them, from the dining room staff, to the bellmen, to the front desk and the management, they will bend over backwards to make sure you are satisfied. they are remodeling, top down so ask for a room from... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Sr. Anthony, Gracias por su tiempo y por sus comentarios y sobre todo por los animos que siempre nos... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

An excellent staff service together with newly reformed rooms creates a great atmosphere to live the nicest experience in the controversial Mexico City DF. Good breakfast, nice restaurant. Good service room, Gym, swimming pool, Good for meetings Perfect location at 20min walking from Mexico DF center. Dedicated staff.

Was this review helpful? Yes
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Sr. Francisco, Gracia por su tiempo y por sus comentarios. Mejoraremos los puntos que nos comenta Los trabajos de... More 

San Diego, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the reviews I made sure I requested to be placed in one of the recently renovated rooms and I'm so glad I did! The room was brand new... Floors, bathroom, bed, everything looks very modern, clean and the beds were actually super comfortable. The staff was polity, helpful and very friendly not sure why some the reviewers stated... More 

Was this review helpful? Yes 1
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimada Srta Thalia, Gracias por su tiempo y por sus comentarios. Si, la verdad es que las habitaciones remodeladas estan... More 

Puerto Vallarta, Mexico
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was not what one would expect. Delay in check in Elevator out of service Staff nice but seemed to have hands tied as hotel under remodel Location very convenient. Would recommend ask if rooms have been completed and elevators working before booking.

Was this review helpful? Yes
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Cliente, Gracias por su tiempo y por sus comentarios. No se si su experiencia corresponde a la fecha de... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly staff and provided great insight about the surrounding areas. Location is great and room was brand new. Opt for the suite room. Please note hotel is undergoing a few renovations on some levels and elevators. Happy to say that is did not impact our stay.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Sr. Joshua, Gracias por su tiempo y por sus comentarios. Me alegro que haya disfrutado y espero que regrese... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

The location is great for walks on the weekends. Can walk to many places of interested. I stayed three different rooms. It is not very new, the one on the 5 th floor is old. Depends on how long you stay, the hotel will give you different levels of rooms, I got an update once. The staff is actually pretty... More 

Was this review helpful? Yes
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimada Srra Angela, gracias por su tiempo y por sus comentarios. ya tenemos mas de 45 habitaciones remodeladas por lo... More 

Sunderland, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 21, 2015

i suggest that nh management seriously need to get here and see what this hitel is actaully like dark dingy in need of serious update and completely unfit to be in the same class as nh worldwide 1 lift operatinal for over 3 weeks in 17 storey hotel riidicuolous!!!! every othet night key cards fail !!! food abysmal !! pleased... More 

Was this review helpful? Yes 1
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 8, 2015

I jokingly title this review this way due to how inconsistent the NH hotel chain can be. I have stayed at NH properties that are downright fantastic, and others like this one that leave you wanting more. This hotel has adequate sized rooms, and comfortable bathrooms. Just so happens that all seems to be outdated. Not necessarily too old, but... More 

Was this review helpful? Yes
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Sr. Ruleman, Gracias por su tiempo y por sus comentarios, que tomamos muy en cuenta y siempre nos ayudan... More 

Questions? Get answers from hotel staff and past guests. Ask a question

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (171)
Viewed
Room/suite (54)
Viewed
View from room (14)
Viewed
Bathroom (28)
Viewed
Pool/beach area (8)
Viewed
Family/play areas (4)
Viewed
Dining (8)
Viewed
Hotel & grounds (19)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (7)
Viewed
Family/play areas (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.1 mi away
Hotel Geneve Ciudad de Mexico
Hotel Geneve Ciudad de Mexico
#35 of 295 in Mexico City
4.0 of 5 stars 448 reviews
2.0 mi away
NH Mexico City Centro Historico
NH Mexico City Centro Historico
#33 of 295 in Mexico City
4.0 of 5 stars 492 reviews
1.2 mi away
Hotel Plaza Revolucion
Hotel Plaza Revolucion
#34 of 295 in Mexico City
4.0 of 5 stars 263 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Room Mate Valentina
Room Mate Valentina
#26 of 295 in Mexico City
4.0 of 5 stars 545 reviews
0.2 mi away
Galeria Plaza
Galeria Plaza
#74 of 295 in Mexico City
4.0 of 5 stars 452 reviews
2.0 mi away
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay