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NH Mexico City Reforma

3.5 of 5 Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
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Certificate of Excellence 2014
NH Mexico City Reforma
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NH Mexico City Reforma
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609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

First impressions arriving late at night weren't great. Check in took far too long with all the staff on the phone! The room desperately needed a face lift. This may be happening and obviously would take time to complete. There are some premium rooms which I suspect may have already been done. Breakfast and service were excellent. Not much English... More

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Crook, Co Durham, United Kingdom
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My company keeps putting me in Hyatt and other hotels in Polanco which is great for the office but boring for the weekend.... The NH in Zona Rosa is perfect 50% less than other hotels it is clean, good food, and great location. Only downside the internet is pretty slow so Skype didnt work oh and one lift seems to... More

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20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The worst thing was the check in. I informed hotel about my plan of early check-in prior to my arrival which was at 5.30 AM. I was certainly ready to pay extra but front desk clerk offered me early check-in only from 11 AM for extra 80$ which was almost a full night rate. 2 hours later I was able... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Hard beds, staff not helpful, few towels, slowest elevators in the world. If you have another choice for accommodation in Zona Rosa/Reforma take it! The room was clean, the food was good, but the overall experience was less than ideal. Hotel staff did not seem concerned or helpful requests for assistance were made.

Was this review helpful? Yes 1
Buenos Aires, Argentina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2014

I didn't give the hotel 5 stars in my review only because the rooms where a bit dated (ie CRT TV) and needed some updating, but leaving that aside it was the perfect hotel for a business week in DF. Great breakfast, good rates, good enough gym, great location, friendly staff! The room were spacious, but the shower was made... More

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Bergamo, Italy
4 reviews 4 reviews
4 of 5 stars Reviewed October 19, 2014

I stayed for 8 nights at the NH Mexico City hotel located in the heart of "Zona Rosa" in DF. Rooms are very spacious, breakfast amazing, swimming pool available, good wifi and all the staff very helpful and friendly. Thanks again to Mr. Jurado, Mr. Salinas and Mr. Lopez to look after me so well!

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3 reviews 3 reviews
4 of 5 stars Reviewed October 15, 2014 via mobile

Enjoyed my stay at NH with very friendly staff and clean rooms. Good gym and great food too (particularly the breakfast). However, the lifts took over 5 minutes to come on several occasions. This is one of my pet hates in hotels so if you aren't fussy - don't worry! Overall, a nice experience.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

I just came back from Mexico City where I stayed for 3 nights at the NH Hotel. The staff was very friendly and they gave me an upgrade to a suite. Breakfast is good with a lot of options even some gluten-free pastries. The location is very convenient for business, just a couple of blocks off of the financial district.

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 4, 2014

We stayed 2 nights at the NH and it was good. The rooms are great even though you could hear the neighbors. The breakfast was great and I'm sure everybody can find something. If not, just ask for it and the friendly staff will bring it to you. The area close by was great too. The location is very central... More

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Aguascalientes, Mexico
Top Contributor
94 reviews 94 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed September 19, 2014

I used to stay here often. I came back today, all the furniture shows how cheap it really is after a few years. The electric outlets some work, some don't. In some rooms they still have those TV's from the 80's. For the same price one could stay at many better hotels and with better location. This is totally substandard... More

Was this review helpful? Yes 1
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Additional Information about NH Mexico City Reforma

Address: Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City Reforma 3.5*
Number of rooms: 302
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Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Mexico City Reforma

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