We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Mexico City Reforma

3.5 of 5 Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
NH Mexico City Reforma
Professional photos View all
Browse nearby
NH Mexico City Reforma
Write a Review

686 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
San Juan, Puerto Rico
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

This was my first visit to NH Mexico City Reforma, I have to say in overall the hotel is very good. Very clean and the people who work there are very friendly. The only issue I have was the bed, is hard and the pillow is old.... I stayed there for 5 night and couldn't sleep well for that reason.... More 

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I have never met a worse hotel front desk personnel in my life. They were not helpful at all. Not a single smile on their face and they looked like they were tired of their life. The kitchen staff was excellent, always very nice. Two of the three elevators were not working and they were remodeling,Good location. I will not... More 

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I finally found time to review this hotel where i have been accommodated during my trip through Mexico, made last december. Seems that due to overbooking, I was sent here from NH Mexico City Centro Historico. At first, I wasn't aware of this because after a long flight I arrived late in the evening and I had been brought to... More 

Was this review helpful? Yes
Monterrey, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

I do live in Monterrey but I travel three-four times per month to DF. During the last two years I´ve been booking at this hotel and I have only positive commentaries. Good and complete breakfast, comfortable rooms, executive ambient, and excellent attendance. It is true, it was a bit old but with the current facelifting they are achieving a first... More 

Was this review helpful? Yes
New York
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay if you are visiting for leisure, vacation or business. The area is safe and lively and not far from the famous Angel of Independence. The staff is simply amazing and so friendly and they make you feel very special. I highly recommend this place and although renovations are currently in progress you wouldn't know it since... More 

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 3 weeks ago

We just stayed 3 nights at this NH, I booked the stay very little prior to get there and service was good fast and effective as usual, when we got there I was confused where to park and no one would tell us where to go, after pulling over, going out of the vehicle and ask I took the car... More 

Was this review helpful? Yes
Valle de Guadalupe, Mexico
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Location is very good. The bldg, is some what old and is being refurbished at this time. Rooms are spacious and comfortable and shops and restaurants are very close by. Good rate for good location, Stayed 4 nights and was satisfied. Hotel taxi is expensive and so better use radio taxi,

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Dallas, Texas
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 23, 2015

I stayed at this hotel for the 1st time and loved it. I had read several reviews which were not that good, however I did book it. I had an excellent time, the hotel has been remodeled and looks very modern just like the pictures from hotels.com and its own website. The staff was very attentive and friendly. There's a... More 

Was this review helpful? Yes 2
GM_NH_Mexicocity, Gerente at NH Mexico City Reforma, responded to this review
Google Translation

Estimado Sr. Efren, Le agradezco muy sinceramente su tiempo y sus comentarios, que nos ayudan y nos motivan a dar... More 

3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 19, 2014

Way below NH hotels standards. Elevators not working, very old in general. They are currently renewing it, and it will be awesome, but for now... Not worth it. Great breakfast, but again, below NH standards, that are very high about it. Location is good, better 3 bloks away. Zona Rosa is no longer a nice spot, very noisy and low... More 

Was this review helpful? Yes 2
San Francisco, California
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 19, 2014

The hotel itself was great. The only issue was that they were fixing one of the two the elevators and it was a mess. Other than that, the room was very nice and clean, the food was delicious, and it was very well located. They were also very accommodating with our needs for the baby.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NH Mexico City Reforma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Mexico City Reforma

Address: Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City Reforma 3.5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, Hotels.com, NHHotels, Despegar.com, Agoda, Odigeo and Tingo so you can book your NH Mexico City Reforma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Mexico City Reforma
Hotel Style:
#23 Family Hotel in Mexico City
#28 Business Hotel in Mexico City

188 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (157)
View from room (13)
Bathroom (26)
Room/suite (49)
Pool/beach area (8)
Family/play areas (4)
Dining (7)
Hotel & grounds (19)
Other (31)

Management photos: Courtesy of the property manager

All management photos (31)
Pool/beach area (1)
Business center/function rooms (7)
Dining (6)
Room/suite (7)
Hotel & grounds (4)
Family/play areas (1)
Bathroom (1)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay