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NH Mexico City Reforma

3.5 of 5 Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
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Certificate of Excellence 2014
NH Mexico City Reforma
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NH Mexico City Reforma
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622 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alcobaca, Portugal
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Go often to Mexico City and the traffic is very heavy. This hotel because in very central it's in a good location, next to "passeo reforma". The rooms are just fine and the service is good. Swimming pool and gym are a plus. Breakfast buffet service is great!

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent 3 nights at NH Hotel in early November 2014. The hotel was CLEAN and large. The rooms have free wi-fi and cable TV. But finding something in English worth watching wasn't easy. They gave free water and apples in the gym. The only thing I didn't enjoy was the breakfast selections. I think some names on the exotic... More 

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Gravenhurst, Ontario
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was easy to get to on the metro from the airport. There are many dining choices within a 5 minute walk.We walked to the zocalo in 45 minutes could easily have taken the metro. The hotel staff were helpful and the room was comfortable

Review collected in partnership with NH Hotels

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1 review
3 of 5 stars Reviewed 4 weeks ago

First impressions arriving late at night weren't great. Check in took far too long with all the staff on the phone! The room desperately needed a face lift. This may be happening and obviously would take time to complete. There are some premium rooms which I suspect may have already been done. Breakfast and service were excellent. Not much English... More 

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Crook, Co Durham, United Kingdom
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My company keeps putting me in Hyatt and other hotels in Polanco which is great for the office but boring for the weekend.... The NH in Zona Rosa is perfect 50% less than other hotels it is clean, good food, and great location. Only downside the internet is pretty slow so Skype didnt work oh and one lift seems to... More 

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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 3, 2014

The worst thing was the check in. I informed hotel about my plan of early check-in prior to my arrival which was at 5.30 AM. I was certainly ready to pay extra but front desk clerk offered me early check-in only from 11 AM for extra 80$ which was almost a full night rate. 2 hours later I was able... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2014

Hard beds, staff not helpful, few towels, slowest elevators in the world. If you have another choice for accommodation in Zona Rosa/Reforma take it! The room was clean, the food was good, but the overall experience was less than ideal. Hotel staff did not seem concerned or helpful requests for assistance were made.

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Buenos Aires, Argentina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2014

I didn't give the hotel 5 stars in my review only because the rooms where a bit dated (ie CRT TV) and needed some updating, but leaving that aside it was the perfect hotel for a business week in DF. Great breakfast, good rates, good enough gym, great location, friendly staff! The room were spacious, but the shower was made... More 

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Bergamo, Italy
4 reviews 4 reviews
4 of 5 stars Reviewed October 19, 2014

I stayed for 8 nights at the NH Mexico City hotel located in the heart of "Zona Rosa" in DF. Rooms are very spacious, breakfast amazing, swimming pool available, good wifi and all the staff very helpful and friendly. Thanks again to Mr. Jurado, Mr. Salinas and Mr. Lopez to look after me so well!

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3 reviews 3 reviews
4 of 5 stars Reviewed October 15, 2014 via mobile

Enjoyed my stay at NH with very friendly staff and clean rooms. Good gym and great food too (particularly the breakfast). However, the lifts took over 5 minutes to come on several occasions. This is one of my pet hates in hotels so if you aren't fussy - don't worry! Overall, a nice experience.

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Additional Information about NH Mexico City Reforma

Address: Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City Reforma 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Mexico City Reforma
Hotel Style:
#20 Family Hotel in Mexico City
#23 Business Hotel in Mexico City
#31 Romantic Hotel in Mexico City

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Bathroom (25)
Hotel & grounds (19)
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Room/suite (7)
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