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All 277 Mexico City hotels

NH Mexico City

3.5 of 5 Hotel   |   Liverpool 155 | Zona Rosa, Mexico City 06600, Mexico
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NH Mexico City
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Ranked #30 of 277 hotels in Mexico City
A recent review
4 of 5 stars reviewed 2 days ago
ssanchez72 Riverside, California
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428 people have reviewed this hotel

Traveler rating
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    158
    71
    37
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
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English first
Riverside, California
Contributor
18 reviews 18 reviews
10 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The staff its very friendly, hotel its well located walking distance to everything, restaurants, money exchange, shopping mall, the US Embassy, you name it. Rooms are comfortable and clean, nice bed. 24 hours room service! nice food. Me and my staff stay there a total of 6 room we all liked it very much!

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Atlanta, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The NH Mexico City is located 5 minutes from the Insurgentes Metro stop and 2 blocks from a great walking area with restaurants and shops in Zona Rosa. The breakfast buffet was outstanding and there was something for everyone. We read past reviews about the wireless internet being slow but we had no issues with it. We will stay here... More

Review collected in partnership with NH Hotels

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Capistrano Beach, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staying here for years. Service is great. If there is a problem, taken care of quickly. Close to Metro and the Refugio Del Fondo Restaurant. Say hi to Jesus, Erick and David at the door, very helpful.

Review collected in partnership with NH Hotels

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Westfield, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

Each time I arrive in Mexico I am greeted by these two people in a very special way. They make me feel safe and welcome as if I am coming into their home. They make my stay effortless and easy. I would like them to get some recognition for their efforts. Please write back to me at wludlum@brenntagla.com so that... More

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Wilmingotn Nc
1 review
5 of 5 stars Reviewed 1 week ago

I spent 8 days in the NH hotel in Mexico City´s Zona Rosa district in two different rooms of this hotel. It is located within the Zona Rosa yet sufficiently distant from the polemic sections of the mentioned area. Bars, table dances and overall adult section of the area. It is quiet and a totally different atmosphere reigns y an... More

Review collected in partnership with NH Hotels

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GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Sir, Thank you very much for all the compliments regarding the hotel service and the elegant atmosphere of our property. Thank you also for your feedback about our quality service level. We work hard every day to make sure we reach our guests expectations. Please feel free to contact me any time Conchita Bedoya General Manager More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed 7 nights in DF for business, I normally use NH hotels in Latin America. The hotel has a wonderful staff,,in primis manager Carlos,and front desk,concierge team, very good location, either for business trips or leisure,large room,huge hall, good restaurant, and breakfast with several choices of juices,pastries,cheeses,fruit salads,yogurt. Very efficient business centre on first floor. Laundry service very fast.... More

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Miami, Florida
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Very slow service !!!!! 30 min to check in and maybe the same time for check out, just one person on front desk Sunday morning !!!!! Really??? Almost lost my fly for the delay, never back aging rooms are ok, lobby nice and clean, same the pool

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GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Sir, We are extremely sorry about your stay feedback. As you said on that Sunday morning we had an issue with two of our staff on that morning, and therefore it took long for some of our guest to do check out. We really apologize about this point. I can promise you that this kind of situations are not... More

Lazaro Cardenas, Mexico
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I had stayed in this hotel way back in 2004, it had a touch of Spanish spirit, it used to be very good on all parameters. A book of Paulo Coelho´s stories translated into English kept in each room as a compliment was a big bonus. - of course there was no mention of WiFi those days!! I was led... More

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GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Sir, First of all thanks for your feedback. We extremely apollogyze regarding all the issues you have experienced in our property. As you said some of our rooms do not have enough light even more for a claustrophobic person. We also apologize if you feel our furniture as old. At this point we understand and appreciate this feedback, and... More

Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Everything is wrong in this hotel. From the beginning of arrival, no one helped with our luggages, not to mention no one told us where to park the car. We had to drag our luggages to park the car. Then the check in process is a worse nightmare. It took a century for the receptionist to "find" a room because... More

Was this review helpful? Yes 1
GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Sir, My most sincerely apologize by this issues you had. As I can see from the beginning you didn´t receive our best service. Sorry by any dealy in check-in. We didn´t have availability in the category you booked, therefore we upgrade you to executive floors. Anyway I can also see in your review that you feel this room as... More

London
Top Contributor
60 reviews 60 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked into the NH Mexico City for three nights. On arrival on presenting my prepaid voucher which clearly stated three nights the person at check in insists that the room is only for two nights and that I had to take it up with the tour operator- easyclicktravel. Also there was no large bed available only two doubles. Room Nr... More

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GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Sir, First of all sorry for the misunderstanding regarding your hotel reservation. Probably an IT issue could cause this missing of information. We really apologize by this big inconvenience, even more if nobody did it before. As you said we provide maintenance service to our rooms during the day so we don´t disturb our guests. Sorry if this could... More

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Additional Information about NH Mexico City

Also Known As:
Nh Mexico City Hotel Mexico City
Nh Mexico City Hotel
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Mexico City
Address: Liverpool 155 | Zona Rosa, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Mexico City
#24 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City 3.5*
Official Description (provided by the hotel):
The NH Mexico City hotel is situated in the heart of the “Zona Rosa” (Pink Zone), one of the most popular districts in Mexico City. At only few steps you will find Paseo de la Reforma, Museums, shopping centers and the Condesa zone. ... more   less 
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