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All 284 Mexico City hotels

NH Mexico City

3.5 of 5 Hotel   |   Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
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Ranked #32 of 284 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Luis G Bogota, Colombia
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572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aguascalientes, Mexico
Top Contributor
83 reviews 83 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

I used to stay here often. I came back today, all the furniture shows how cheap it really is after a few years. The electric outlets some work, some don't. In some rooms they still have those TV's from the 80's. For the same price one could stay at many better hotels and with better location. This is totally substandard... More

Was this review helpful? Yes 1
Bogota, Colombia
1 review
5 of 5 stars Reviewed 1 week ago

After a long business trip I arrived to NH Hotel to make the check in. Due to my continuous visits to this hotel, Berenice and Hector gave me a fantastic update to a Senior Suit. During my prior stays at the hotel the people has been really friendly. I enjoy a lot the stay at NH Hotel en Mexico City

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Lima, Peru
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here overnight with 2 little kids. We used the pool in the morning and I loved that it was heated and warm. Staff were friendly. Room bed was average and I saw a few areas in the bathroom which needed to be updated/fixed but they were minor issues. The room was average clean-could have been better. Considering the... More

Was this review helpful? Yes 1
GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Ellie, Thank you very much for your review. Our staff tries their best every day to reach our guests expectations. In NH Hotel Group we truly believe that service quality is a must in hospitality. I am estremly happy that you have realized about this point. I also want to apologize because your bathroom issue. We have an all... More

Wisconsin
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Bedbugs! The lobby is attractive, the staff was friendly, the breakfast was as good as any I've had in this class of hotel, and the location is good. None of this can make up for being assaulted by bedbugs, however. As a result, I cannot recommend this hotel, nor will I accept it for my next visit to Mexico City.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

What a great stay! This location is great for walking and is close to the subway. We asked for a smoking room so we could have a balcony, but you can't actually smoke in the rooms so it was clean and smelled good. We chose the option to have breakfast and internet included and that was a very good choice.... More

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GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Jeaninne, Thank you very much for your review, we truly appreciate this feedbak from our guests. Facilities in our hotel are quiet good, the heated swiming pool, the 15th floor gym with a great Mexico City Skyline view, or our 24/7 room service are maybe the most mentioned by our guest. Thank you also for your last sentence: "you... More

Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Nh Mexico City is more than excelent! Great location and neighbourhood, very clean, safe, well decorated and amazing staff, especially the manager Conchita and the recepcionist Jesus. For sure I´ll stay again in NH next time I go to Mexico City, and I strongly advise everyone to do the same! (Fabio Molina, from São Paulo, Brazil).

Was this review helpful? Yes 1
GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Fabio, Thank you very much for your review and your compliments. Our staff works everyday to make our guests feel at least as they feel at their house. As you said location is also a must and NH Mexico City has an strategyc location in the financial district and with excelent transport connections. I am extreamly happy to hear... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed August 21, 2014

Great location, staff and surroundings. Near Metro, shopping and restaurants. Had a great week-long experience. Highly recommend for business travelers or tourists. Breakfast buffet was excellent. Also enjoyed the swimming pool.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Rick, Thank you for your review. As you said our location is maybe the best in town, a few steps away from Reforma Avenue, the main Mexico´s financial district, and at the same time, in the middle of a trendy island in the city center, Zona Rosa. Also public transport connections are great: underground, buses, airport, Metrobus,... Please feel... More

n e lincs
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

My friend and i stayed at this hotel for 3 nights and would like to mention Eric the porter for his friendliness and helpfulness throughout our stay. Not many people can speak English in Mexico City and unfortunately we can't speak Spanish, but Eric was so helpful from the moment we arrived to the moment we left. He was more... More

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GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear madam, Thank you very much for your review We truly apologize if toilets were not as clean as they should. We make daily special focus in this point to avoid this kind of situations. We also want to thank you all your compliments for Erik, who is one of our most advanced colleagues and who also speak as you... More

El Pescadero, Mexico
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 7, 2014

From arrival to departure, a stay of 5 days, everything was perfect. Room was clean, bed comfortable, great easy chair and ottoman in front of TV and spacious bathroom with shower and TUB. Located in great neighborhood with numerous attractions and restaurants in walking distance. Friendly staff. I particularly want to thank Senor Eric Salinas for his many kindnesses to... More

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GM_NH_Mexicocity, Gerente at NH Mexico City, responded to this review
Google Translation

Estimado Huesped, Muchisimas gracias por su tiempo y por sus comentarios. Espero poder saludarle en su proxima visita y por... More

Managua, Nicaragua
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2014

I had to travel for a business trip to Mexico DF for three nights and highly recommend this place. Amazing staff in: Front Desk (Zicri and Ileana) were friendly and knowledgeable House Keeping (7th floor) super clean and most of all honest. I drop some money under my bed and it was placed on my night stand when I returned.... More

Was this review helpful? Yes 1
GM_NH_Mexicocity, Director General at NH Mexico City, responded to this review

Dear Sir, Thank you very much for your review. I really appreciate your feedback regarding some of our employees as Iliana, Zicry, or our 7th floor housekeeping team. I will congratulate them personally. Thank you very much once again and feel free to contact me if you are comming back to Mexico City. Best regards. Conchita Bedoya. General Manager NH... More

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Additional Information about NH Mexico City

Address: Liverpool, 155 | Zona Rosa, Mexico City 6600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Mexico City 3.5*
Number of rooms: 302
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Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City

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