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Fiesta Americana Reforma

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Avenida Paseo de la Reforma 80 | Colonia Juárez, Mexico City 06600, Mexico
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1 room 1 guest
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623 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I know this hotel since 1996 and the service has always been outstanding, nice people in the front desk, valet, concierge, restaurants, very good food and customer service and a very good gym as well. My only complain is the room furniture, it has not been renewed since i know this hotel, they already startes with the elevators. I highly... More 

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Sydney
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Without doubt, this was our favourite hotel on our recent trip to Mexico and USA. All of the staff went out of their way to ensure out stay was perfect. Special thanks to Jorge Guillen for ensuring we felt welcome with a beautiful dessert gift waiting for us in our room, his attention to detail was amazing. Great location. Highly... More 

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Guadalajara, Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

My experience was very pleasant, the only thing is that the hotel seems to be an older building. Apart from it, everything is great, the customer service was excellent, and the location of the hotel is great. Recommended stay.

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Punta Cana, Dominican Republic
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is located on reforma, central location for the meetings I had. Rooms were spacious and comfortable, service was good. They are renovating the rooms for a more modern look. Will come back again!

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New York, United States
1 review
5 of 5 stars Reviewed July 23, 2015

Exceptional service, extremely courteous and knowledgeable staff. Rooms are always clean and a well provided minibar. Restaurant has great service and a variety of delicious food. Excellent experience. I will definitely return and recommend.

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More 

Irapuato, Mexico
Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed July 6, 2015

The remodeling of the elevators is NICE, they look very modern, hope they continue with some areas of the building. The rooms are old but well kept, the people at the front desk is very helpful, also the valet parking is very helpful. The hotel is located in the heart of Mexico, very convenient for transportation. The buffet in the... More 

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest ; Thank you very much for taking the time to share your recent stay with us. We are currently working on improvements to the hotel such as in elevators, new carpets , telephones , lamps , and others. We hope soon back in this your second home will be a pleasure. Best Regards Manuel Galán Managing Director. More 

Cork, Ireland
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 3, 2015

good stay in Meico city, in a safe and busy area full of restaurants and business. close to zona rosa with lots of artisanal products for tourists good buffet food in the main restaurant at a very reasonable price and a nice option of an Italian/Argentinian resto at the 3rd floor

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We will still be working in offer you a better service every time you visit us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 2, 2015

Small rooms but clean ànd good service globally. All the people is very friendly and available to help. Good food in the 2 restaurants and a great buffet for breakfast, with good prices too. A pleasant stay and will keep into consideration for my future visits to the city

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More 

San Ysidro, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

Excelent location close to everything. Very good rooms with view to Paseo Reforma, clean and very spacious. Staff are extremely friendly and very professional. I will definitely book from this hotel chain again. You can easily get a cab right in front of the hotel.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you... More 

Washington DC, District of Columbia
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 27, 2015

This hotel was acceptable. I went to a conference here and had a good time. I felt like there wasn't enough air circulation in the room and the room service was a little underwhelming but overall it was definitely passable.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We will still be working in offer you a better service every time you visit us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More 

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