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All 280 Mexico City hotels

Fiesta Americana Reforma

3.5 of 5 Hotel   |   Avenida Paseo de la Reforma 80 | Colonia Juárez, Mexico City 06600, Mexico
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69%
Ranked #56 of 280 hotels in Mexico City
A recent review
4 of 5 stars reviewed 1 week ago
Sergey S
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  • Reviews (264)
  • Photos (117)
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  • Room tips (23)
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264 people have reviewed this hotel

Traveler rating
    57
    124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel ... The hotel is located near many of the city's main attractions. Beautiful view from the window, I lived on the 22 floor, and of course, I was pleasantly surprised by))) The rooms are spacious and comfortable. SOAP and towels were changed every day. The staff were very friendly and helpful and always ready to help. Kitchen of... More

Was this review helpful? Yes 1
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More

Bjarred, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a week during a business trip in this hotel. I agree to that it is in need of a refurbishment but the rooms are large and service is prompt. The breakfast room was quite small but the food was good. Starbucks around the corner and a super nice ice-cream parlour in front of the hotel. It is situated... More

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very... More

Florianopolis, SC
Top Contributor
60 reviews 60 reviews
40 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed April 22, 2014

Fiesta Americana is well located, close to many tourist atraction, bars, restaurants and clubs. The rooms are spacious however not well maintained. The wardrobe drawers were broken and the bathtub was clogged since the first day, never fixed. The staff are friendly and helpful and the GYM is fantastic.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you have experienced during your stay with us. Your opinion is very important and helps us to improve day by day. We guarantee that each visit you will feel at home. Warmest Regards,... More

Tempe, Arizona
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2014

It's a 3.5 star hotel and the staff were always friendly. The location isn't so bad and lots of stops close by, 5-10 minutes away by foot. The rooms were kept tidy and there is lots of space. Not the most comfortable beds but good enough. I was satisfied.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More

Israel
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 15, 2014

As mentioned by others - room decor is tired. Street noise (24hr traffic jam) heard in the room which was facing the main street. Great location for touring the city. Starbucks right at the lobby was excellent for a quick coffee and muffin on the way out.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. Please accept our sincere apologies for the inconveniences with the street noise you may have experienced during your stay with us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing... More

Lawrenceville, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 10, 2014

We stayed in this hotel on April 04/2014. I have never seen a hotel without chairs in the lobby /areas ?? Where you want the people to sit down and relax??. It has the space to put some chairs or make small areas for people to sit down. At night we were sweating ,because the air condition was turn off.... More

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you may have experienced during your stay with us, your opinion is very important and also help us to improve our work day by day. We guarantee we will be working in each... More

Munich, Germany
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 4, 2014

Stayed three nights for a congress. The bathroom could have been cleaner and it took very long to get clean rooms for all the delegates. Otherwise the staff has been very attentive - opening the business center before hours and organizing a trip to the pyramids. Breakfast and lunch that we had at the hotel were not very impressive.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We appreciate your opinion and we assure we will work in the opportunity areas that you mention so we can offer you a nice stay every time you visit us. We hope you come back very soon... More

Eye, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 24, 2014 via mobile

Good location, a bit tired in decor. Restaurant very poor, breakfast buffet a zoo. Conference and events team useless, despite an agreed programme in writing they chose to deliver something else. Desperate to ensure that each correction was paid for as it happened, despite my bring a resident Front desk and concierge staff were however superb - friendly, helpful and... More

Was this review helpful? Yes 1
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our most sincere apologies for the inconveniences you may have experienced, your opinion is very important and also help us to improve day by day. We guarantee that each visit you will feel at home. Warmest Regards, Manuel Galan... More

boise, id
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 10, 2014

Fiesta Americana Reforma is a great location for visiting mexico city. I've also stayed at the Hilton Reforma a few blocks away, which is a little more modern and expensive but very nice. The Fiesta was very clean, the room was nice, and the reception desk and concierge were very helpful. From the hotel you can walk to the Zocalo,... More

Was this review helpful? Yes 3
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us and also help us to improve day by day our operation. We greatly appreciate your good opinion about the location of the hotel, and we hope you come back very soon at Fiesta Americana Reforma. Warmest Regards,... More

Essex
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 24, 2014

Large chain hotel close to the centre of Mexico city, 20 mins walk to centre 25 mins walk to historical area. Some shops in the area, but no restaurants or bars. 5 mins walk to metro station. Very good sized room with king sized bed, safe, mini bar/fridge, hair dryer, iron and ironing board, good TV with CNN but minimal... More

Was this review helpful? Yes 1
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More

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Additional Information about Fiesta Americana Reforma

Address: Avenida Paseo de la Reforma 80 | Colonia Juárez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fiesta Americana Reforma 3.5*
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Also Known As:
Fiesta Americana Reforma Hotel Mexico City
Fiesta Americana Hotel Reforma
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Reforma Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#42 Business Hotel in Mexico City
Hotel Class
Number of rooms
622

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