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Fiesta Americana Reforma

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Avenida Paseo de la Reforma 80 | Colonia Juárez, Mexico City 06600, Mexico
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506 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Irapuato, Mexico
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The remodeling of the elevators is NICE, they look very modern, hope they continue with some areas of the building. The rooms are old but well kept, the people at the front desk is very helpful, also the valet parking is very helpful. The hotel is located in the heart of Mexico, very convenient for transportation. The buffet in the... More 

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Cork, Ireland
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

good stay in Meico city, in a safe and busy area full of restaurants and business. close to zona rosa with lots of artisanal products for tourists good buffet food in the main restaurant at a very reasonable price and a nice option of an Italian/Argentinian resto at the 3rd floor

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4 of 5 stars Reviewed 5 days ago NEW

Small rooms but clean ànd good service globally. All the people is very friendly and available to help. Good food in the 2 restaurants and a great buffet for breakfast, with good prices too. A pleasant stay and will keep into consideration for my future visits to the city

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San Ysidro, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excelent location close to everything. Very good rooms with view to Paseo Reforma, clean and very spacious. Staff are extremely friendly and very professional. I will definitely book from this hotel chain again. You can easily get a cab right in front of the hotel.

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you... More 

Washington DC, District of Columbia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel was acceptable. I went to a conference here and had a good time. I felt like there wasn't enough air circulation in the room and the room service was a little underwhelming but overall it was definitely passable.

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We will still be working in offer you a better service every time you visit us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More 

Mexico
Level Contributor
1 review
3 of 5 stars Reviewed 4 weeks ago

Water pressure in shower and sink not at all good! Room was not cleaned until 4pm Beds very comfy and great view of Reforma Reception service slow and although not rude - cold service Concierge very good Sports bar service rubbish

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MANUEL G, General Manager at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you have experienced during your stay with us. Your opinion is very important and helps us to improve day by day. We guarantee that each visit you will feel at home. Warmest Regards,... More 

Plano, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Wonderful service, great taxi and car service, clean rules and a friendly staff. For those who work out, the hotel has one of the best Gyms I have encountered with a knowledgeable gym staff. The hotel has not been updated in several years. Room furniture is old, but rooms are clean and comfortable. Internet service is reliable and supports most... More 

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MANUEL G, General Manager at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very... More 

mexico
Level Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 29, 2015

we stayed here the night before last and i still have a bad taste in my mouth. we were four couples travelling throughout mexico, all mexicans, but myself. i reserved this hotel on expedia for all of us, free cancellation, pay when you get there, etc. to my surprise my credit card was charged for all four rooms days before... More 

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Puebla, Mexico
Level Contributor
8 reviews
4 of 5 stars Reviewed May 27, 2015

The proximity to points of interest in Mexico City makes it a very good choice to stay in Mexico City.The proximity to points of interest in Mexico City makes it a very good choice to stay in Mexico City.

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More 

Nigeria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

I would say this hotel was worth every penny. Not expensive, yet decent enough to stay in if your focus is touring mexico city or going for external meetings. The rooms are clean, not modern but decent enough. The restaurant serves good food. It isn't random distasteful food, but actual flavorful cuisines. My husband and i spent one night in... More 

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you... More 

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