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All 282 Mexico City hotels

Fiesta Americana Reforma

3.5 of 5 Hotel   |   Avenida Paseo de la Reforma 80 | Colonia Juárez, Mexico City 06600, Mexico
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Ranked #54 of 282 hotels in Mexico City
A recent review
4 of 5 stars reviewed 1 week ago
PeterSilvainMooij Alexandroupoli, Greece
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292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Alexandroupoli, Greece
Top Contributor
267 reviews 267 reviews
74 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Very big rooms with all amenities available, rooms good be a bit cleaner. the hotel shows to age in the rooms and hallways. the lobby is nicely renovated and the staff if friendly. There is a great buffet restaurant with lot of local dishes

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thanks for sharing your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very soon. We hope seeing you... More

Joao Pessoa, PB
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

It´s a well located hotel, in one of the top Avenues in the city. Service is great and food is well served and tasty. if you are one the Starbucks addicted, there is one just in the entrance of the hotel. That´s great for a quick snack or a on the way coffee between meetings. Taxi service from hotel is... More

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoy every time I stayed at this hotel, I truly recommend you as an option for your business trip or even for vacations because of their amenities and services are great! I've been there the last ten times I went to Mexico city and also reach so fast the platinum level in their recognition program (the courtesy bottle... More

Review collected in partnership with this hotel

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More

McAllen, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

The hotel room we had reserved was for the cheaper rate, but when we checked in we requested a room with a view and they sent us up to the 21st floor!!! we had an amazing view of all Reforma Avenue it was awesome! the bed was very comfortable, very clean, we had all the amenities, cable, wi-fi, etc.. There's... More

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us and help us to improve our service every day. We greatly appreciate your compliments that I assure you will be passed on to our entire staff. We hope you come back very soon at Fiesta Americana Reforma.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 12, 2014

Good hotel ... The hotel is located near many of the city's main attractions. Beautiful view from the window, I lived on the 22 floor, and of course, I was pleasantly surprised by))) The rooms are spacious and comfortable. SOAP and towels were changed every day. The staff were very friendly and helpful and always ready to help. Kitchen of... More

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MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More

Bjarred, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2014

I spent a week during a business trip in this hotel. I agree to that it is in need of a refurbishment but the rooms are large and service is prompt. The breakfast room was quite small but the food was good. Starbucks around the corner and a super nice ice-cream parlour in front of the hotel. It is situated... More

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very... More

Florianopolis, SC
Top Contributor
60 reviews 60 reviews
40 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed April 22, 2014

Fiesta Americana is well located, close to many tourist atraction, bars, restaurants and clubs. The rooms are spacious however not well maintained. The wardrobe drawers were broken and the bathtub was clogged since the first day, never fixed. The staff are friendly and helpful and the GYM is fantastic.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you have experienced during your stay with us. Your opinion is very important and helps us to improve day by day. We guarantee that each visit you will feel at home. Warmest Regards,... More

Tempe, Arizona
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2014

It's a 3.5 star hotel and the staff were always friendly. The location isn't so bad and lots of stops close by, 5-10 minutes away by foot. The rooms were kept tidy and there is lots of space. Not the most comfortable beds but good enough. I was satisfied.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director More

Israel
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 15, 2014

As mentioned by others - room decor is tired. Street noise (24hr traffic jam) heard in the room which was facing the main street. Great location for touring the city. Starbucks right at the lobby was excellent for a quick coffee and muffin on the way out.

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. Please accept our sincere apologies for the inconveniences with the street noise you may have experienced during your stay with us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing... More

Lawrenceville, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 10, 2014

We stayed in this hotel on April 04/2014. I have never seen a hotel without chairs in the lobby /areas ?? Where you want the people to sit down and relax??. It has the space to put some chairs or make small areas for people to sit down. At night we were sweating ,because the air condition was turn off.... More

Was this review helpful? Yes
MANUEL G, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you may have experienced during your stay with us, your opinion is very important and also help us to improve our work day by day. We guarantee we will be working in each... More

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Additional Information about Fiesta Americana Reforma

Address: Avenida Paseo de la Reforma 80 | Colonia Juárez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fiesta Americana Reforma 3.5*
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Also Known As:
Fiesta Americana Reforma Hotel Mexico City
Fiesta Americana Hotel Reforma
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Reforma Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#36 Business Hotel in Mexico City #37 Family Hotel in Mexico City
Hotel Class
Number of rooms
622

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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