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Four Seasons Mexico City

5.0 of 5 Paseo de la Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico
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Four Seasons Mexico City
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Four Seasons Mexico City
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636 reviews from our community

Traveler rating
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    36
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Diego, California
Top Contributor
160 reviews 160 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is well located, it is really pricey but worth it. Fitness center is great. Food is good. Beds are very good. Shower head is awful and wins the price as the worst! I only had banquet meals and they were ok, the service was great.

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Jose A, General Manager at Four Seasons Mexico City, responded to this review

Good afternoon, Thank you for taking the time to give us great feedback. We are very honored for your kind comments on our service. I was sorry to hear about your shower head experience. We are currently in the process of updating our shower heads in order to continue to provide the best product to your guest. Thank you again... More

Dubai
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here on business. Classic four seasons room - nicely fitted out, very good service etc. Room good size, free wifi and good and quick breakfast. The gym is reasonable, pool small but fine for a splash. The whole place is going through an upgrade / renovation which is probably right but not necessarily overdue. Would stay here again if... More

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London
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stayed at the hotel for 5 nights on a business trip at the end of September / start of October. Upon arrival the there is a friendly greeting and i was shown to a very nice room, that was very comfortable, reasonably sized and clean. The rooms surround a courtyard. In the courtyard is the bar and restaurant. The... More

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Stockholm County, Sweden
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Its a shame they carry the name four seasons because its terrible. I stayed there for two weeks this october and my stay there was very unpleasant. 1 The wi- fi is expensive and slow very slow. 2 Theres a renovation down on the lobby which was very uncomfortable. 3 The Food from the restaurant is disgusting. 4 Some famous... More

Was this review helpful? Yes 1
Jose A, General Manager at Four Seasons Mexico City, responded to this review

Dear Daniel, I was very disappointed to hear about your poor experience at our hotel here in Mexico City. I apologize for not providing you with a Four Seasons experience as you should expect but did not receive. I would love the opportunity to speak to you personally and see how we can recover your trust in us in your... More

Hopkinton, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel twice in the last three weeks. It is amazing. The rooms are large and luxurious. The breakfast is amazing. Please don't miss having drinks and dinner under the starts in the courtyard. It is magical! Best of all - you get the very best of the world class service Four Seasons has to offer!!!!! This... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stopped off at the Four Seasons hotel in Mexico City to have a luxurious end to our trip. It lived up to all expectations. This is understood to be the only 5 star hotel in Mexico City and it very much deserves this accolade.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nothing to complain with. Charming and classical at the same time. Very good rooms condition and a very pleasant business room. Easy access. Excellent breakfast, with a wide variety of breads and fruits. Nice service in general.

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seychelles
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

made a reservation trough TRIVAGO after all the tv adds decided to give it a try. although i have stayed at the hotel many times. to insure called ,verified that the reservation was done and it was after a few calls .requested connecting rooms DIRECTLY with the hotel and got confirmation in writing. i arrived. no connecting rooms and of... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After traveling for two months around the world and staying in 4 and 5 star luxury hotels, the Four Seasons Mexico City is a disappointment in comparison to what you receive from other top hotels. You don't feel as if you are being "spoiled" at this hotel. Even the toiletries provided are the bare bones. And you are charged for... More

Was this review helpful? Yes 1
New York City, New York
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It's not for the average traveler, because it just isn't that kind of hotel. It's expensive, senior business executive oriented. And it hits the mark just right. Comfortable, secure (not a small thing in this city), very service oriented, friendly. I have seen the other comments about dated, but the hotel's undergoing a renovation now. My room was perfectly comfortable,... More

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Additional Information about Four Seasons Mexico City

Address: Paseo de la Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Mexico City 5*
Number of rooms: 240
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Also Known As:
4 Seasons Mexico City
Four Seasons Mexico City Hotel Mexico City
Mexico City Four Seasons

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