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All 280 Mexico City hotels

Wyndham Garden Hotel Mexico City-Polanco

3.0 of 5 Hotel   |   Leon Tolstoi No. 22, Mexico City 11590, Mexico
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Ranked #78 of 280 hotels in Mexico City
A recent review
3 of 5 stars Reviewed June 6, 2014
og84 Westwood Los Angeles County, California
  • Overview
  • Reviews (136)
  • Photos (43)
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  • Room tips (18)
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136 people have reviewed this hotel

Traveler rating
    45
    53
    25
    6
    7
See reviews for
16
17
7
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Westwood Los Angeles County, California
Top Contributor
218 reviews 218 reviews
62 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed June 6, 2014

Not a bad alternate if other others in the vicinity are full, as is often the case. The best thing going for this hotel is that the view from the dining terrace is great, and that the food (not breakfast, but dinner) is actually very good, given that this is a hotel. A second strong point is that the staff... More

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest, Thank you very much for all your comments, the highlight our service and we pride ourselves on quality and we are committed, about the size of rooms in your next stay we offer a suite to meet other room with a larger. Regards. Rosario More

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2014

We spent 8 nights here in February, and it was perfect. We travel a lot, and like to find small hotels that are slightly off the main streets where it is quieter, and where we can get to know the staff. This one was perfect. We had a "king suite" that gave us a little anteroom with a desk and... More

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest: Thank you very much for all the comments, is a very good description in great detail of your stay at our hotel and the area where it is located, It's good to know that it was happy, my staff and I thank you again. We hope come back soon. Best Regards Rosario More

1 review
2 of 5 stars Reviewed May 12, 2014

Location is perfect. Chapultepec forest is so close I love the location. Many services at a walking distance. Short beds that made me sleep diagonally (I am not a basketball player, mid-european range) Included breakfast is correct: glass of fruit, two small toasts, orange juice and coffee. But not variety. The variety must be paid apart. Laundry service efficient. WORST... More

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Wyndham_10, Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest I am Rosario Ortiz the General Manager , ' first of all I want to clarify that the taxi service the hotel although not in the same , I regret what happened, I found out immediately that this situation is talk to the taxi driver, what we want is to deceive our guests are most important . in... More

Sao Paulo, SP
1 review
2 of 5 stars Reviewed April 30, 2014

Lights in the hotel room makes you feel like you are in a hospital. Their breakfast courtesy consists of bread and coffee, if you want anything else, you have to pay additionally from the menu. In addition breakfast service starts late.

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest: Sorry for any inconvenience during your stay, for the lights of our rooms, we had not comments about it, just change the lighting warm white light rooms, it is important to tell that we are a friend of the hotel environment and all leds lighting it has a high intensity About the breakfast we have included American breakfast... More

Top Contributor
172 reviews 172 reviews
47 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 15, 2014

the hotel is located just one block from our Mexican offices so, it's very convinient but honestly, this is a good business hotel with fair prices if you should be around Polanco area. the rooms are small but have all you need, including free and fast internet. the breakfast is modest but fair.

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest Thank You for your opinión and recomendation of our hotel. We hope you come back soon. Best Regards, Rosario More

Washington, District of Columbia, United States
2 reviews
2 of 5 stars Reviewed March 1, 2014

Small rooms Dark corridors The bed was too short so I had to sleep diagonally No central heating, had to borrow an electric heater that did a poor job Disappointing breakfast choices Excellent location though and clean room

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Thank you very much for your feedback, we will work every day to improve our job. .Respect on the size of the beds, our beds are double beds and King, in your next visit I will gladly reserve a room with King bed. as for breakfast, we have in most of our rates ... the continental breakfast but we also... More

Alcobaca, Portugal
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2014

Great for business professionals, easy location to go for meetings in the Polanco district. I would like to see a better menu and more live bar scene. Great place for casual business meetings and beautiful views on the rooftop.

Was this review helpful? Yes 1
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest! Many thanks for your feedback, I promise that we will work to give change to the menu. I hope to return very soon. Best regards- More

Lisbon, Portugal
Top Contributor
70 reviews 70 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 18, 2014

It is a very small hotel with small rooms and small beds, but it has the advantages of being small. if you are in business and spend to little time in the hotel it could be Ok and it is quite economic compared with others. Nice service, always considering you in every moment and worried if you are ok and... More

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Sr. Guedes Thank you very much for your good comments about the hotel and our staff, was a pleasure that you stayed with us, Hopefully come back soon. Rosario More

Basel, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Nice big 'living room' with table, chairs, sofa and tv for work with good wifi. Then good clean main bedroom with tv for relaxing! Great view of Chapultapec Castle from 10th floor dining area, and also quiet. Starbucks across the road for that early morning caffeine fix. Food in restaurant pretty good too. Enjoyed my stay.

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest: Thank you very much for every one of your comments, I am very pleased that your stay has been happy. We look forward with great pleasure. Best Regards, Rosario More

Evansville, Indiana
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 12, 2014 credit card Amex Card Member Review

Hotels is consistant and in a good area. Only complaint beds are very small... european type in most rooms. Not much to do within walking distance but not too long of a cab ride from restraunts, things to see etc.

Was this review helpful? Yes
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review

Dear Guest, Michael. Sorry for the inconvenience you had with the size bed ,I want to comment that we have another kinds of rooms with King size Bed and two double beds. On your next visit will glady assign you a room with a king bed. Look forward to your trust and return to us, Warm regards, Rosario More

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Additional Information about Wyndham Garden Hotel Mexico City-Polanco

Address: Leon Tolstoi No. 22, Mexico City 11590, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Hotel Mexico City-Polanco 3*
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Wyndham Garden Hotel Mexico City-Polanco

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Class
Number of rooms
81

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