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Holiday Inn Mexico City-Plaza Universidad

3.5 of 5
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Parroquia 1056 | Santa Cruz Atoyac, Mexico City 3310, Mexico
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Holiday Inn Mexico City-Plaza Universidad
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Ranked #68 of 294 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 1 week ago
jml41952 New Windsor, New York
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80 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Windsor, New York
Top Contributor
56 reviews 56 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

First, this is not a good location unless you are going to use the metro or you have a meeting in the area. There are not that many places to go to eat and most are chains. It is definitely safe. I thought that the hotel was good. It was clean and the staff were really nice. The rooms were... More 

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New York
1 review
5 of 5 stars Reviewed 3 weeks ago credit card Amex Card Member Review

Beautiful room, 15' walk to Coyoacan, my favorite neighborhood in the city and a block from subway station. Spotless service and a amazing breakfast. Very friendly staff. Tip: put the "do not disturb" sign on the door before going to bed since they clean the rooms at 8AM!

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San Diego, California, United States
Top Contributor
58 reviews 58 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 23, 2015

ESPANOL Este hotel ha sido una maravilla para mi y mi grupo de profesionales que llevamos dos semanas aqui. El servicio ha sido excelente, y el restaurante es estupendo tambien. La ubicacion del hotel es bueno si quieres estaer cerca a Coyoacan, UNAM, o San Angel. Hay tres centros comericales muy cerca, y muchos restaurantes cercas tambien. Nosotros regresamos otras... More 

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Mumbai (Bombay), India
Top Contributor
53 reviews 53 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 12, 2015

Its a good hotel with a nice comfortable room. The people at the reception are quite helpful from exchange to cabs and everything you require. I had quite a comfortable stay. The Breakfast is a bit pricey but a good spread.

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IHGCare, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Globe-Trotter-Sach, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We always strive to provide great service to all of our guests, and it is nice to note that the rooms are well to your standards. Your patronage and... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2014

Really good option if you are looking for accommodation on this area. Some Holiday Inn are above average of what you can find in USA and this is one of them. Rooms are new and clean, people working here are very cordial but the best of all was the Buffet.

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Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 1, 2014

The hotel is good, if you plan to visit Coyoacan or you have to work in the area is perfect. The only problem is the internet connection that is quite poor. The breakfast is the best I´ve seen in a hotel. It has 3 malls nearby and also a walmart. The are is safe and not very far away from... More 

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Baja California Sur Mexico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Stayed here in November 2013. Staff is very friendly and helpful. Hotel has been renovated and is very clean and safe. You can walk 2 blocks to the Universidad Shopping Center. Is a safe area and fairly quiet. If you want to take the Metroline to downtown it is 3 blocks away. This is a business hotel, does not have... More 

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Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 23, 2014 via mobile

This is a very good choice, located in the southern part of the city, with good restaurant around. It is a great option for meetings and has a good restaurant serving a self-serve choice. Clean and quiet.

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Ciudad Juárez, Chihuahua, Mexico
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 18, 2014 via mobile

We stayed two times during a 7 day period. First time upon arrival by car at noon, hotel staff valet parked our auto where my wife had left $700.00 pesos on the console and had to be taken by hotel employee since no one else drove the car, which she noticed when we used the car that afternoon, and a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Jose Raul J, Thank you for the candid review of our property as this will guide us in making the right decisions. I apologize for the services that you have received which is not up to your par. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions... More 

San Jose, Costa Rica
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed at this hotel just a night because we renta a car at alamo national car rental that is at the hotel and we were reallu suprised when we arreived. the hotel is just great, rooms are really spacious. the staff is really helpfull and service oriented and breakfast buffet was unbelievable.... definitely a good choice. if u stay... More 

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