We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 282 Mexico City hotels

City Express Reforma El Angel

2.5 of 5 Hotel   |   Av. Paseo de la Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
Hotel amenities
Save Saved
You added City Express Reforma El Angel to your Saves list
City Express Reforma El Angel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
61%
Ranked #102 of 282 hotels in Mexico City
A recent review
4 of 5 stars Reviewed June 16, 2014
Arturo H San Diego, California
  • Overview
  • Reviews (68)
  • Photos (30)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

68 people have reviewed this hotel

Traveler rating
    11
    31
    11
    8
    7
See reviews for
16
4
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, California
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2014

The hotel is pretty nice and the prices are cheap, also is really clean. It has all the basic stuff and you can get good tours at the lobby, the staff is really helpful and nice. It has great location as is literally in front of the indepencence angel of the city which is one of the main parts.

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Reforma El Angel, responded to this review
Google Translation

Estimado Arturo , Gracias por contactarnos agradecemos sus comentarios y es grato el saber que el Hotel City Express el... More

puebla
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 21, 2014

Don't expect a luxury hotel. It's very basic but for a couple of nights perfect. Great location. The only negative is that the WIFI is pretty bad. Very slow. Also the TV programming sucks. Which is normal for Mexican hotels. Otherwise for a quick outing it's great

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express El Angel did with your expectatives of comfort and service and make you very comfortable We welcome your comments as this makes us work on our areas of opportunity and enhance your experience We hope to have... More

Millbrook, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

Absolutely centrally located to the Zone Rosa and in mid-price range for Mexico City Hotels this hotel is fabulous. The CityExpress Reforma El Angel is walk-able to the Archaeological Museum, and scores of restaurants. The service in this hotel, as well as the staff is attentive and amongst the best I've ever seen in fifty years of Mexicans Hotels. The... More

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express El Angel comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More

Guadalajara, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

If you are traveling without kids, and want a convenient location and an excellent service, this is the place to go. Very very clean, perfect for non-smokers; you'll get the basics. Loved the contemporary decor and fast wi-fi access. Continental breakfast was served by a waiter, and although simple, it was enough. There is a 24-hour "Extra" convenience store next... More

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express El Angel a did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2013

A great choice for rest before a business meeting, excellent room service, the check in and check out was very fast. I definitely recommend this place if you are looking for a resting and quiet place.

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express El Angel comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More

San Diego
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 29, 2013

This was a family weekend trip to D.F.. It is very close to El Angel, so if you are interested in that, maybe this is your hotel. I thought it was over priced for this type of hotel. The room was very basic and did not include a radio, iron or ironing board, or hair dryer. The "television" was so... More

Was this review helpful? Yes
ControlCalidad, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Dear Guest, Thanks for contacting us we want to apologize for what happened with regard to the lack of communication to report the outage is taking the necessary steps to prevent this recurrence and a more complete service. Hopefully us the opportunity to welcome you again to check the changes that are being made to make your next visit a... More

San Luis Potosi, Mexico
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 7, 2013

Just stayed here for 2nights to do some US visa work. It is good value for money. Ideal place if you have US Visa work to be done. It is close to ACS office and US embassy. They advertise breakfast included ( BEWARE....this only includes some fruits, cereal and bread). For hot breakfast you need to pay MXN80 additional. Did... More

Was this review helpful? Yes
ControlCalidad, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Dear Guest, Thanks for contacting us, we want to apologize for what happened to the service, we talk to the people involved, be sure that corrective actions are being taken to prevent this from recurring. We appreciate you taking the time to tell us your experience. Which are taken into account to grow and leverage our areas of opportunity. Thank... More

Queretaro, Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 9, 2013

And I mean it. Hotel is well suited for an EXPRESS (one or two day) visit to the CITY of Mexico if you need to be really close to Paseo de la REFORMA (city's most important avenue) with a great view to EL ANGEL (Mexico's victory column and city's most famous roundabout). Location couldn't be best if you want to... More

Was this review helpful? Yes
ControlCalidad, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Good morning Enrique, Thank you very much for taking the time to let us know that our hotel City Express El Angel to exceeded your expectations and have made ​​me feel very comfortable. We appreciate the trust you had in sharing their experience Thank you for choosing More

Arlington, Massachusetts
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 24, 2013

I stayed one week in the hotel which was a few nights too long. In the breakfast you have basic selection of melon cuts, salad, ham, juices & toast etc. Eating from the paper plates with plastic tools is not a great experience. Neither queuing for getting a couple of slices of toasted bread. During the week hotel hosted many... More

Was this review helpful? Yes
ControlCalidad, Director de Relaciones con Clientes at City Express Reforma El Angel, responded to this review

Dear Guest: First of all I offer an apology for any inconvenience to him during his stay this helps us to identify our areas of opportunity and work on them to improve the quality of our services; Waiting us the chance to have your preference and serve you as you deserve. We remain at your entire disposal, we parted. More

Nairobi, Kenya
Top Contributor
359 reviews 359 reviews
80 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed September 13, 2012 via mobile

4 nights at this hotel is 1 night to much. Its clean - rooms are basic - WiFi of good quality and the continental breakfast is ok (but do prepare yourself for very watery coffee and to wait for glasses, forks, coffee cups to appear from somewhere cause the hotel does not make sure tables are cleaned quick enough for... More

Was this review helpful? Yes 1
ControlCalidad, Guest Relations Manager at City Express Reforma El Angel, responded to this review

Appreciated guest: We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today we are proud that you are part of the story we're writing. Thanks for visiting More

Owners: What's your side of the story?
If you own or manage City Express Reforma El Angel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to City Express Reforma El Angel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Express Reforma El Angel

Address: Av. Paseo de la Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — City Express Reforma El Angel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Tingo, Priceline, BookingOdigeoWL and Venere so you can book your City Express Reforma El Angel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Express Reforma El Angel Hotel Mexico City
City Express Reforma El Angel Mexico City

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
View from room (3)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (4)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Mexico City with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Class
Number of rooms
137

Questions & Answers

Questions? Get answers from City Express Reforma El Angel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer