We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Express Plus Reforma El Angel

Av. Paseo de la Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
Hotel amenities
City Express Plus Reforma El Angel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #87 of 295 Hotels in Mexico City
A recent review
5 of 5 stars reviewed 3 weeks ago
David S
Add Photo Write a Review

147 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    30
    70
    23
    12
    12
See reviews for
29
14
14
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (42)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (38)
All months
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel has a splendid location! Right on the roundabout of the independence angel in paseo de la reforma. The rooms are small and cozy and it serves the purposes of a city express hotel. Never had the courtesy breakfast, however did order some room service in the late night and the food was OK. But being honest you have... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear David, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Austin
Level Contributor
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I Travel constantly to Mexico City. Since last year this was my favorite hotel (Location) until last weekend. I started to pick this hotel because of the room views to Mexico City’s Angel and Reforma are glorious. I always pick a superior room because those are ones with the views to Reforma, in this occasion wanted to upgrade to a... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the reception, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the... More 

Travelers are raving about these Mexico City hotels

Beijing, China
Level Contributor
93 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 2, 2015

During my last trip to Mexico City, I chose this hotel because it's virtually close to everything: it's downtown. Rooms are smaller that advertised in their website, lack of ventilation. Breakfast was good but poor in selections; yet their staff is very friendly and attentive. WiFi service was terrible at nights (they should restrict any form of streamed video, it's... More 

Was this review helpful? Yes 1
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the wi fi service, this kind of comments help us to improve... More 

Los Angeles, California
1 review
3 of 5 stars Reviewed April 7, 2015

In the website looks very nice, and it is. the rooms are not that spacious like it advertises, Windows are sealed there is no way you can get some fresh air, the room smells kind of funky due to the lack of ventilation. The complementary breakfast was poor, personnel is nice but there is no one supervising the area, no... More 

Was this review helpful? Yes
San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed March 27, 2015

Great and sharp service. Well kept facilities and friendly staff. It has a great location when you want to be close to everything, with easy access in and out. Lots of things to do within walking distance in a safe area if you are a new comer.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Jose, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Tlaxcala, Mexico
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 24, 2015

I love this hotel, this is the second time I´ve stayed there. This time I got a great view of one of the best known landmarks from the 10th floor. This hotel has a great location i you want to go to Chapultepec, Downtown, among other places. Now for the bad part. The breakfast was included and it wasn´t that... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the restaurant service, this kind of comments help us to improve our... More 

Brownsville, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

My wife and I had an event in Mexico City and we stayed two nights at this hotel. We arrived from the airport quite quickly and the cab driver had no problem finding the hotel. We were warmly greeted by the folks at the reception and the check-in was very fast and it was very nice. Our room was on... More 

Was this review helpful? Yes 1
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the wi- fi service, this kind of comments help us to improve... More 

Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 15, 2015

Made a reservation for 4 days. Arrived the hotel at night(paid for previous day) and received the information my room was given to someone else.What is the solution of the reception? For the night you can go to another hotel and come back tomorrow.seriously?? 3 times there was no electricity-no possibility to access my room on the 10th floor. People... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Adam, I am writing to apologize for the inconvenience during your stay and the incident with the service the personal and the problem electricity, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to... More 

Mesquite, Texas
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 9, 2015

This was within walking distance of the embassy and across from the Angel. I was surprised that there are not many outlets to charge a cell phone or plug in personal electronics. I would recommend taking an extension cord if you rely on electronic gadgets and need to charge them. There is a large plaza nearby and many restaurants. Esta... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review
Google Translation

Estimado huésped, Gracias por contactarnos, es para nosotros un placer el que nos haya dado la oportunidad de recibirlo y... More 

Queretaro, Mexico
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed February 26, 2015

I stayed at this hotel last sunday, what a great find for the price I payed, like 70-75 usd with tax. I had to go to the US embassy really early on monday, I had to walk for like 2 minutes. Room is really small, buy I didnt need any more space, hotel is new and modern. I stayed at... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the breakfast service and the tv signal , this kind of comments... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
View from room (7)
Viewed
Room/suite (9)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (4)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (4)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.3 mi away
City Express EBC-Reforma
City Express EBC-Reforma
#184 of 295 in Mexico City
3.5 of 5 stars 79 reviews
0.2 mi away
Suites Del Angel
Suites Del Angel
#127 of 295 in Mexico City
4.0 of 5 stars 73 reviews
0.5 mi away
Holiday Inn Express Mexico Reforma
Show Prices
Show Prices
Show Prices
0.1 mi away
Sheraton Mexico City Maria Isabel Hotel
0.1 mi away
Galeria Plaza
Galeria Plaza
#74 of 295 in Mexico City
4.0 of 5 stars 455 reviews
0.2 mi away
NH Mexico City Reforma
NH Mexico City Reforma
#58 of 295 in Mexico City
4.0 of 5 stars 846 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay