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All 287 Mexico City hotels

City Express Plus Reforma El Angel

2.5 of 5 Hotel   |   Av. Paseo de la Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
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City Express Plus Reforma El Angel
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Ranked #108 of 287 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 3 weeks ago
Erika R Yokohama, Japan
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93 reviews from our community

Traveler rating
    14
    47
    13
    10
    9
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20
7
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yokohama, Japan
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Excellent for business trip Good position, clean, safe, fast internet, gym, quite, security operating 24/24 ...all you need to be focused on your business. Reception staff are not always well trained but in general they're ok

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Erika , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Plus Reforma E l Angel did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Hayward, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed in this hotel for an important event . It was an Ok experience .The breakfast was excelente, it was serve daily and fresh. The room was tiny, but nice. Another thing I notice was that the walls are to thin, you can hear everything. Good thing we had great Neighbors. The hotel is in a nice great location.So... More 

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Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Thelma, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Plus Reforma El Angel did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

It was a nice trip. We were there for only one night. The room was clean and comfortable. The location is the best thing about the hotel. The only concern was that we had only one towel in the room. The front-desk personnel was very kind and helpful.

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Javier , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express El Angel did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 5, 2014

I stayed here for one night in a single queen room , on the 05/08/2014. The reception staff seem to have no idea what they are doing. They can't even communicate in basic English , don't think they can do in any other language, other than Spanish of course. I called reception to ask for assistance and advise about Mexico... More 

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marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

San Diego, California
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

The hotel is pretty nice and the prices are cheap, also is really clean. It has all the basic stuff and you can get good tours at the lobby, the staff is really helpful and nice. It has great location as is literally in front of the indepencence angel of the city which is one of the main parts.

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review
Google Translation

Estimado Arturo , Gracias por contactarnos agradecemos sus comentarios y es grato el saber que el Hotel City Express el... More 

puebla
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 21, 2014

Don't expect a luxury hotel. It's very basic but for a couple of nights perfect. Great location. The only negative is that the WIFI is pretty bad. Very slow. Also the TV programming sucks. Which is normal for Mexican hotels. Otherwise for a quick outing it's great

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express El Angel did with your expectatives of comfort and service and make you very comfortable We welcome your comments as this makes us work on our areas of opportunity and enhance your experience We hope to have... More 

Millbrook, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

Absolutely centrally located to the Zone Rosa and in mid-price range for Mexico City Hotels this hotel is fabulous. The CityExpress Reforma El Angel is walk-able to the Archaeological Museum, and scores of restaurants. The service in this hotel, as well as the staff is attentive and amongst the best I've ever seen in fifty years of Mexicans Hotels. The... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express El Angel comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Guadalajara, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

If you are traveling without kids, and want a convenient location and an excellent service, this is the place to go. Very very clean, perfect for non-smokers; you'll get the basics. Loved the contemporary decor and fast wi-fi access. Continental breakfast was served by a waiter, and although simple, it was enough. There is a 24-hour "Extra" convenience store next... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express El Angel a did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2013

A great choice for rest before a business meeting, excellent room service, the check in and check out was very fast. I definitely recommend this place if you are looking for a resting and quiet place.

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express El Angel comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Mesquite, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 29, 2013

This was a family weekend trip to D.F.. It is very close to El Angel, so if you are interested in that, maybe this is your hotel. I thought it was over priced for this type of hotel. The room was very basic and did not include a radio, iron or ironing board, or hair dryer. The "television" was so... More 

Was this review helpful? Yes
ControlCalidad, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest, Thanks for contacting us we want to apologize for what happened with regard to the lack of communication to report the outage is taking the necessary steps to prevent this recurrence and a more complete service. Hopefully us the opportunity to welcome you again to check the changes that are being made to make your next visit a... More 

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Additional Information about City Express Plus Reforma El Angel

Address: Av. Paseo de la Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — City Express Plus Reforma El Angel 2.5*
Number of rooms: 137
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Also Known As:
City Express Reforma El Angel Hotel Mexico City
City Express Plus Reforma El Angel Mexico City

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