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The St. Regis Mexico City

Travelers' Choice award winner
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Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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The St. Regis Mexico City
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The St. Regis Mexico City
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537 reviews from our community

Traveler rating
    418
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    25
    6
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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There are newer reviews for The St. Regis Mexico City
See the most recent reviews
CHI
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2013

The hotel is quite new/renovated and the service is great. I stayed in a few good hotels in Mexico DF and this one was the best at this time. 3 recommendations: - The swimming pool is small mainly for relaxing, if you need a bigger pool go to the Hyatt Regency (ex- Nico) - Book in advance since it is... More 

Was this review helpful? Yes
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, Thank you so much for taking some time to review our hotel. We are reaching our 4th anniversary, and are glad to be considered the best hotel in Mexico City. I am sure our future guests will appreciate all of your recommendations, Best Regards, More 

Cuauhtemoc, Mexico
Top Contributor
66 reviews 66 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 24, 2013

Simply really nice nice place if hollywood stars visit this place you bet is good! Location in main Reforma avenue!!! Great place worth it`s simply nice!!! Bar and restaurant good hi quality general!!! You cant go wrong!!! Is simply one of best in Mexico city! New not like sheraton or hilton!!! smells good nice clean hi end!

Was this review helpful? Yes
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, We are very pleased knowing you had a high quality experience. We hope we can keep surprising you with our service, Best Regards, More 

Shenzhen, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

What a wonderful stayed we had, such a pity it lasted only one night...Everything from the doormen, checked in, butler, pool attendant, restaurant manager made us feel at home...Everyone trying to make your stay as warmth as possible...Great service in the heart of Mexico's city most important avenue Reforma.... Hope to be back soon...our only regret?? Not to stay longer..

Was this review helpful? Yes 1
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, We will be pleased welcoming you back during each stay, hoping to receive you during a longer stay. It is very important knowing you felt a warm reception. The St. Regis Mexico City will be honored being your home while in Mexico City, Warm Regards, More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 22, 2013

The St. Regis in Mexico City is one of the best hotels I have stayed at in my global travels. We stayed for 4 nights in early June...and from the moment we entered...it was a positive experience. The staff is incredibly friendly and attentive, the hotel is new and modern, the rooms are plush and welcoming. our room had a... More 

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, We are pleased to know you had a positive and friendly stay. It is important for us to know the room and facilities were convenient. Our Concierge Desk is always available to satisfy any request with the best bespoke recommendations. We will be glad to welcome you in the near future, Best Regards, More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2013 via mobile

I do not know why I have not yet written a review for this hotel. All I can say is being greeted with a glass of veuve champagne. The BEST!!! Everyone at the St Regis from butler service to the door men were amazing. It felt like you were in only person they were attending. Food is phenomenal at the... More 

Was this review helpful? Yes 1
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, Thank you so much for your kind words. To execute an attentive and remarkable service is the best opinion we can receive. We are delighted knowing our staff was friendly and even spoiled you during your stay. Furthermore, we are happy you found your room sexy and lovely, please come back soon. Best, More 

Fort Worth, Texas
Contributor
17 reviews 17 reviews
13 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed June 19, 2013

My 80 year old mother, my husband and I stayed at the St. Regis over Thankgiving for 5 nights. I was also 6 months pregnant. Needless to say, my husband was nervous despite over a dozen trips to Mexico given the "condition" of our small travel party. We took advantage of most of the services offered by the hotel because... More 

Was this review helpful? Yes
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest: Thank you for considering The St. Regis Mexico City for this familiar event. We are glad you enjoyed all the gastronomic experiences available at the hotel and nearby. It is very important to us to know our Concierge team surpassed your expectations. Furthermore, it is very touching to know you collected so many memories regarding friendly and wonderful... More 

California
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 17, 2013

This hotel is simply perfect - its mostly a business hotel, but is quite lovely and comfortable. Every attention to detail is thought out from champagne at check in to the homemade pastries they leave for your night time treat. The beds are extremely comfortable. We have stayed in both the standard rooms and in the suite - both have... More 

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest: Thank you very much for your review. It is a pleasure and a honor to be described as perfect, lovely and comfortable. We are very pleased to know you had an extraordinary stay. Kindest Regards, More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 16, 2013

This is one the premier hotels in Mexico City..... the rooms are lovely and well equiped. No tea and coffee, but a 24 hour butler service - eventually - and nearly always the wrong order. Accepting English is a second language one must be a little understanding of the service mishaps...however not a single meal was served as ordered, laundry... More 

Was this review helpful? Yes 1
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, We deeply appreciate your feedback regarding your last stay. Our Butler Service must provide a precise and bespoke service, we apologize your experience was not according to our tradition during your interactions with our staff. I hope we might welcome you back in the near future, Best Regards, More 

Los Angeles, CA
Top Contributor
151 reviews 151 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 13, 2013

Probably on of the best hotels I have been to in Mexico. Service is great as is the attention. Walking distance to many restaurants, a movie theater across the street, makes it a prime location to venture out and have a variety of things to do near by. Valet is available, and the hotels offers there own sedan taxi service,... More 

Was this review helpful? Yes
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, Thank you so much for your kind review. We are honored to know you consider The St. Regis Mexico City one of the best hotels. Thank you for sharing your extraordinary experience at Diana Restaurant terrace. However, we have a few connecting rooms, you might want to let us know while making your reservation, to make sure one... More 

Salt Lake City, Utah
Top Contributor
84 reviews 84 reviews
42 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed June 13, 2013

My wife and I stayed at the St. Regis Mexico City for three nights in May. We chose it based on its tripadvisor ranking and its proximity to Parque Chapultepec. The facility is quite nice with a good-sized room, nice layout, excellent bed and linens, nice shower, etc. I'd say the room itself is about the nicest I've stayed in,... More 

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