We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 277 Mexico City hotels

The St. Regis Mexico City

5.0 of 5 Hotel   |   Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Hotel website
Hotel amenities
Save Saved
You added The St. Regis Mexico City to your Saves list
The St. Regis Mexico City
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Expedia.com Booking.com
and 10 more sites!
94%
Ranked #2 of 277 hotels in Mexico City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
AlonsoFA Puebla, Mexico
Write a Review

368 people have reviewed this hotel

Traveler rating
    290
    58
    13
    5
    2
See reviews for
40
106
26
154
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Puebla, Mexico
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

With an amazing location this hotel offers a world class service that is expected from the brand. From the moment a butler takes your suitcases from the car you feel already welcome in the property. The lobby is situated on the 3rd floor, while doing check in you are received with a glass of champagne. The check-in is smooth and... More

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited the St Regis Spa Mexico City a while ago. It was a really good experience from the moment you arrive in the hotel. There's always someone taking care of you and answering your questions. Staff was friendly and professional. The Spa infinity pool has a great view of the city and the butlers are aways offering help. I... More

Was this review helpful? Yes 1
Chantal G, Social Media Executive at The St. Regis Mexico City, responded to this review

Dear SpaTravelerGirl: Thank you very much for your incredibly kind message regarding the services offered by our Butlers and staff in general. It shall be a great honor for our Director of Spa, Alejandra, to hear your comments, especially since you have been to many different Spas around the world. With your comments in mind, we shall continue to offer... More

Evergreen, Colorado
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, clean, new, up to date in technology, unique and one of a kind bedrooms......and the brunch on Sunday more than delicious: excellent food, super assorted food ( chilaquiles, eggs, beans, fresh fruit, breads, mmmmmmmm yummiest!!!!), the decoration, and the service very very good I highly recommend St, Regis hotel in Mexico City

Was this review helpful? Yes 1
CarlosFajer, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, Thank you so much for your warm and sincere recommendation. We are very glad to know that your complete experience was beyond satisfying. We will be looking forward for your next stay, Best Regards, More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels I've been to. Room, facilities, services, everything basically. Attention to detail from the beautiful flowers to the all the staff knowing your name. That means it's excellent, really. However, because I stayed there for over 2 months and in multiple rooms I can say the following that could serve as feedback to the... More

Was this review helpful? Yes 3
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Elisa, We are very grateful about your review and feedback. Your trust is a privilege and an invaluable chance to improve. I have personally spoke to Javier Perez Rubio, Food And Beverage Director, to optimize our restaurant reservations during high occupancy seasons, and to Rodrigo Montero, Engineering Director to check every shower in every room, just to make sure... More

Beverly Hills, California
Top Contributor
302 reviews 302 reviews
106 hotel reviews
379 helpful votes 379 helpful votes
5 of 5 stars Reviewed 1 week ago

as one can see I travel a lot and I love .I try to stay in several places, at several price levels. I chose this hotel for the last two nights of my stay in MEXICO CITY...as a treat ,so to say. Of course one can not compare a 600us hotel to my other 2 hotels which were in the... More

Was this review helpful? Yes 3
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Adrian, We are delighted reading a review from a traveling connoisseur as you, someone who is not afraid of discovering the most authentic places, or staying at a beautiful urban resort. I am extremely happy to know that you loved The St. Regis Mexico City, because we correspond it, loving to serve, to surprise, to seduce every sense of... More

New York City, New York
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights in the most comfortable bed ever with impeccable service from the moment you enter. Centrally located in a safe and posh area, doesn't quite feel like the Mexico you have in your mind, but wherever you are, it doesn't matter with this stay. All amenities are gorgeous, from gym to pool to King Cole bar. Top... More

Was this review helpful? Yes 3
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Guest, Thank you for your comment, we are thrilled knowing about your experience. We are delighted to know you had a comfortable, impeccable and fantastic stay. We will be waiting for your next visit to sublime your senses with delicious and authentic tacos made by our chefs, just as they would prepare them for their own family, along with... More

New York City, New York
Contributor
20 reviews 20 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location, outstanding service, and beautifully appointed rooms. The beds were super comfortable, great water pressure/ shower, and very quiet. Sadly, the only drawback for us was their restaurant. The restaurant itself is beautiful - both the outdoor seating and inside. Upon arrival, we had lunch on the terrace and everything was cold - not even warm. My side dishes... More

Was this review helpful? Yes 4
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Guest, We are terribly sorry about this experience with your food being cold on Diana’s terrace. Please be confident I spoke personally with Guy Santoro, Executive Chef and Javier Perezrubio, Food and Beverage Director, to ensure we resolve this using a cloche, especially when is windy on our terrace. I have also asked Javier to look at our service... More

Jacksonville, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The St Regis is a wonderful hotel and actually is the first time I've stayed at one. Before our arrival I had issues getting in touch with a local tour company so decided to use the concierge services. Arturo was most helpful and friendly. He and team worked hard to get the information and notify me every step of the... More

Was this review helpful? Yes 3
Bernard d, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, I am enchanted reading your warm review, specially when you say “Wish I could live here” which epitomize what we want to do for you with our service. I have passed your comments to Arturo (who is delighted with your words), he is the right person to advise about the city trends, he is a devoted and friendly... More

Elk Grove, California
Top Contributor
128 reviews 128 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I were lucky enough to have a week's stay at the St. Regis in an Executive Suite, one of the finest places we have ever visited. The location is excellent, on the Paseo de la Refoma, the best area of the city, and just a few blocks from the wonderful Chapultepec Park. The staff is the most... More

Was this review helpful? Yes 4
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear Dunsmurian, Thank you so much for your generous comment. We are thrilled with your review, as it is very rewarding for the team. For The St. Regis Mexico City, it has always been a pleasure to provide a seamless experience, delivered from the heart, yet we are extremely lucky to have an incredible team which purpose is to delight... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a beautiful new hotel, with an extraodinary design and located in an unbeatable part of Mexico City. The rooms are gorgeous and well-appointed, of course, but what really makes the hotel incredible is the lengths the team will go to in order to make each stay as great as possible. They met our various request for assistance with... More

Was this review helpful? Yes 2
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review

Dear Guest, We are pleased to know you had a wonderful stay, enjoying our premiere address in Reforma Avenue. Our commitment is to deliver an uncompromised service and our touchstone to perform it with enthusiasm. We will be glad welcoming you back, always assisting you in every request. Warmest Regards, More

Been to The St. Regis Mexico City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The St. Regis Mexico City

Also Known As:
The St. Regis Mexico City Hotel
The St. Regis Mexico City Hotel Mexico City
The St. Regis Mexico City
Address: Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#3 Romantic Hotel in Mexico City
#3 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Mexico City 5*
Official Description (provided by the hotel):
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Travelocity, Cheap Tickets, Media 8, Inc., Tingo, Venere, TripOnline SA, Asiatravel.com Holdings, Hotels.com and Otel so you can book your The St. Regis Mexico City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The St. Regis Mexico City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.