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The St. Regis Mexico City

5.0 of 5 Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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The St. Regis Mexico City
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The St. Regis Mexico City
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490 reviews from our community

Traveler rating
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55
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195
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent new year's eve here and it was great as always. This was actually my third stay at the St. Regis in Mexico City, and all of them have been for new year's eve. I am from Mexico City but I like to stay in a hotel for this special night of the year. This stay was just as... More 

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Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was on a business trip to MEX. My first in the country. Stayed at the property for almost a week. Great service and what one would expect from the St. Regis. If I come back to the city this will be where I would stay. Tip: rooms are great but wish they where a bit bigger.

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear fofa80, Greetings from Mexico City! We ae very pleased to learn about your great experience at our property, it is always extremely gratifying to hear from our guests and to learn that you chose The St. Regis Mexico City to explore Mexico City for the first time. It is a great pleasure to learn that we managed to surpass... More 

guadalajara, mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel. It's beautiful, comfortable, and everyone who works there is super nice. The breakfast buffet was fresh and delicious. The pool was lovely. The location is excellent -- close to so many things. Everyone tried extra-hard to make our stay a pleasant one, and they succeeded. They're even nice to kids -- my son was so impressed,... More 

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear dragon c, Thank you very much for sharing your experience with us. We are always very pleased to hear from our esteemed guests and to learn that you had a comfortable and memorable stay with your family. I have shared your comments with our team and everyone was truly happy with your words and that you managed to feel... More 

Munich, Germany
Top Contributor
222 reviews 222 reviews
85 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed twice at this hotel and while the building is stunning and the rooms are gorgeous, the service is far below what I would expect (and have several times experienced at St. Regis hotels in the US and Asia). The rooms are beautifully designed with high-quality carpets and furniture, the bathrooms are well equipped and I especially like... More 

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Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear SFLeonce, First of all I would like to thank you for taking the time in sharing your experience with us. For me and my entire team it is extremely valuable to receive feedback from all of our esteemed guests in order for us to continue our search of excellence in service and to surpass your expectations as a St.... More 

Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

We had high expectations for the St. Regis brand and found it just mediocre - no better than any other chain hotel. We stayed four nights during the week of New Year's and it was overall a good experience with exceptional service from the front desk and concierge. It was surprising that the St Regis would fail on a few... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 2 nights at the St Regis at the beginning of a trip to Mexico, and it was just wonderful. There is nothing like being greeted with a glass of Champaign. My daughter loved the little candy dishes everywhere. The service was superb on every level. Everyone in the hotel seemed to know my name within hours. The room was... More 

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear KC W, Greetings from Mexico City! First of all I would like to thank you for taking the time in reviewing your last stay at The St. Regis Mexico City, it is always a great honor to hear from our esteemed guests. I have shared your words with our entire team in our daily morning meeting, and let me... More 

Ann Arbor, Michigan
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel. The staff were always helpful and not intrusive. We used their spa services, had a nice room service, had dinner and drinks in the King Cole bar and breakfast every morning that was great. We also used the car service extensively (to and from the airport and for side trips). It's not cheap, but... More 

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear A2travler, Thank you very much for taking the time in reviewing your experience at our property. It is always a great honor to know that you enjoyed your experience at our hotel and that our associates were always helpful and friendly. I have shared your words in our morning meeting and everyone including our Food & Beverage Director, Oscar,... More 

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I challenge you to find a better hotel in Mexico City. From the impeccable staff to the stellar location, the St. Regis is a jewel of DF! We rang in the New Year in Astor Ballroom. Our entire group said it was one of the most memorable New Year's Eve parties ever. If you are looking for a five-star accommodation... More 

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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

Focus in details, great experience where people at the hotel look for your preferences and make you feel unique. So clean , great property Service a great surprise, maybe they just have to check service at the bar and at the restaurant its kind of slow. But rest of hotel its great.

Was this review helpful? Yes
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Juan G, Thank you very much for reviewing your last stay with us. Comments from all of our esteemed guests help us continue to deliver memorable experiences and an all-around exceptional experience. We are very glad to hear that we were able to make you feel unique and taken care of at our hotel, we strive on making every... More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was an amazing option in Mexico City. I stayed with a girlfriend who is a travel agent that's stayed at St Regis hotels around Europe. Our room was brilliant with plenty of space, comfortable beds and great amenities. We also had a 24 hour butler for drinks, snacks and anything else we needed. We didn't really need it,... More 

Was this review helpful? Yes 1
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear ShellSparsi, We are very glad to hear from you! Thank you very much for taking the time in writing a review about your last experience with us. I have shared your review in our daily morning meeting and all of our team was very pleased in hearing your kind words about our property. We are also glad to hear... More 

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Additional Information about The St. Regis Mexico City

Address: Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#1 Spa Hotel in Mexico City
#2 Business Hotel in Mexico City
#3 Luxury Hotel in Mexico City
#6 Family Hotel in Mexico City
#7 Romantic Hotel in Mexico City

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