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All 286 Mexico City hotels

The St. Regis Mexico City

5.0 of 5 Hotel   |   Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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Ranked #3 of 286 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lizz S Mexico City, Distrito Federal, Mexico
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451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mexico City, Distrito Federal, Mexico
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I got married this month and as I was no able to take vacations, we decided to at least stay in the St Regis for the weekend. It was the best idea! Attention is great, very quick checkin and most of all, very quick checkout! Every time we asked for something, it was delivered immediately. Staff congratulated... More

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Cuernavaca
Top Contributor
51 reviews 51 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, modern, upbeat. The restaurant overlooking Paseo Reforma is lovely with the views. We were there for a business meeting and were served excellent margaritas made with mezcal! The different rooms we were shown were tops. Lots of different room options for your meetings.

Was this review helpful? Yes 1
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Maguey, Thank you very much for taking the time to share with us your experience at The St. Regis Mexico City. It is always a true pleasure to hear the words from our guests and to specially learn that you have enjoyed your time spent at our property. I have shared your comments with our team and everyone, especially... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I visited this property in May this year, I brought my mother and celebrated Mother's Day. Buffet Breakfast was delicious, lots of options, loved the small cups with yogurt, fruit, custard, etc. Excellent location, close to shopping and museums. Right next to the Angel of Independence and US Embassy. I also met with my high school and college friends, I... More

Was this review helpful? Yes 1
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear LFigMac, Greetings from Mexico City! Thank you very much for taking the time in writing a review about your last stay with us; it is always a great pleasure to hear from all of our guests and specially to learn that you chose our property to enjoy an exceptional time with family and friends. We are always glad to... More

Milwaukee, WI
Top Contributor
100 reviews 100 reviews
52 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the St. Regis for a business meeting at the hotel. First, the hotel is beautiful. Very modern, pleasant atmosphere. Rooms are great, and the bathrooms are totally modern with all the amenities. Food in the restaurants is very good. I had a massage at the spa, and it was one of the BEST massages I have had... More

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear KomoK, Greetings from Mexico City! Thank you very much for your exceptional review about your last stay with us. It is always a great honor to hear from our guests and to learn about your personal preferences during your stay. I have shared your review in our daily morning meeting with our Executive Committee and everyone was extremely glad... More

Chicago, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is ok 3 stars not 5 but I will stay somewhere else next time. I changed reservation from another hotel to stay at the St. Regis. The rooms are tired they need to be redone stains on the carpets in the living room. The rooms need a good cleaning check behind the doors in the bathrooms.. The floor... More

Was this review helpful? Yes 1
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear Robert D, I would like to sincerely apologize for the inconveniences you encountered during your last visit, I am humbled by your comments about your most unfortunate experience, which does not reflect our St. Regis core values of uncompromising, bespoke and seductive services. I have spent over an hour this morning with my entire Executive Committee and Operations Team,... More

MEXICO
Top Contributor
310 reviews 310 reviews
32 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

If you are looking for the Best Hotel in Mexico City the name is St REGIS, 100% for luxury travelers. Fantastic building with grate service and facilities. Location in Reforma Avenue. The Gym is very nice in the 15 floor with a. City view. The Remede Spa the place to relax. The rates are decent for the quality of the... More

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear PETERMEX, Greetings from Mexico City! On behalf of our entire team I would like to thank you for taking the time in reviewing your stay with us, we are truly honored to know that you consider us your #1 option when visiting Mexico City. It is always extremely gratifying for all of us to hear experiences firsthand from our... More

Dubai
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The St. Regis Hotel Mexico City is a luxurious hotel with great facilities, excellent locations, and very good security. The hotel is has very good dining option such as J & G grill. It is a definately the best option for accomodation in mexico city

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Mohammad A, Thank you very much for writing a review about your last visit to our property. It is a true honor to hear your kind words and that you consider The St. Regis Mexico City one of the best hotels in North America. We are fully committed in offering all of our guest's experiences which surpass their expectations... More

Shaker Heights, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. The decor is modern and beautiful. The room was very comfortable, but for the lighting. Rather than you choosing which lights you want on, there are instead several pre-set options, such as "welcome," "work," etc.... Trust me, this is annoying because all of the settings save one (which only activates the very, very dim... More

Was this review helpful? Yes 2
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Gruver, Greetings from The St. Regis Mexico City! Thank you very much for taking the time in writing a review about your last stay with us. It is always an honor to hear our guests and to share your kind comments with our entire team. We strive on offering all of our guests excellence in service and a comfortable... More

Berlin, Germany
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 17, 2014 via mobile

A superbe hotel. Ideal location in the Business Center / Green Zone of the cuty where private police patrolls every 30 meters They even pick you up with a helicopter and you land on the roof. The air in the hotel is enriched with scent which is a problem when you eat. The children' s play room smells of bubble... More

Was this review helpful? Yes
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Hartmut W, Greetings from Mexico City! Thank you very much for taking the time in reviewing our property, it is a great pleasure to hear that you enjoyed the location of our hotel, close to bustling neighborhoods and the financial district. We are also glad to hear that you visited our childrens club, located in the 15th floor fo... More

Swarthmore, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel is very well run, with excellent service, extremely good security, and a pleasant atmosphere. Rooms were very comfortable, bathrooms among the best of my travels. The staff is friendly and helpful. Lovely restaurant and bar area, with very pleasant and comfortable outside seating. All of the above comes with the only negative -- EXPENSIVE! But overall, it was... More

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Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Ellen R, Greetings from Mexico City! I would like to thank you for taking the time in writing a review about your last stay with us. It is a true honor for us to read your last experience and to learn that you were met with excellent service, good security and overall pleasant atmosphere. It is our mission to... More

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Additional Information about The St. Regis Mexico City

Address: Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
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Also Known As:
The St. Regis Mexico City Hotel Mexico City

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