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All 258 Mexico City hotels

The St. Regis Mexico City

5.0 of 5
Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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The St. Regis Mexico City
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Ranked #3 of 258 hotels in Mexico City
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248 reviews from our community

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Oakland, CA
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 23, 2013 NEW

I love the St Regis. I noticed that I'm becoming addicted to the butler service. I spilled a bit of salad dressing on my suit jacket on the plane ride down...and showed it to my butler and he had it cleaned by 7:00 am the next day. The champagne upon arrival is a nice touch and the rooms are fantastic.... More

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Boston, Massachusetts
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 18, 2013

From the moment you enter the hotel their is a feeling of luxury and great service. Every one of the staff has a great attitude and want to help. The rooms are luxurious with beautiful furnishings and a well appointed bathroom. Not only did the bathroom mirror have a TV embedded in it but my shower also had a steam... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 21, 2013

Dear Guest, We are pleased to know you experimented such a luxurious stay at The St. Regis Mexico City. We are very glad you had moments which excelled your expectations at the Diana Restaurant and in our meetings rooms. Thank you so much for your kind review and we look forward to receiving you in the near future. Best Regards, More

Sao Paulo
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 11, 2013

The hotel is relatively new. The rooms are modern, spacious, well maintained and have up to date technology. My room had a Apple TV connection. The bathroom mirror had a TV embedded in it. In my opinion that was nice but not necessary. On the subject of TV's, very few English language channels or channels with SAP. Let me be... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 15, 2013

Dear Guest: We are glad to know that you have liked the rooms and features at The St. Regis Mexico City. Safety is one of our touchstones, we are pleased to hear that you felt safety starting with our car service through the construction of our building through an earthquake. We appreciate your feedback regarding entertainment options and fitness center... More

New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2013

This hotel is a great example of a five star hotel. Service, rooms and location could not be better. I travel to the hotel once in awhile and whenever I return the staff immediately recognizes me and greets me by name. Front desk, Room Service, Butler and restaurant services are outstanding. The rooms could not be more comfortable. Only one... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 15, 2013

Dear Guest, Thank you so much for your honoring comments, it is very satisfactory to know you are recognized during each visit, and that we have succeed delivering an uncompromised service. Kindest Regards, More

Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 5, 2013

As a SPG member I was really looking forward to my 7 night stay at the St Regis in Mexico City, overall I would say that I enjoyed my stay but I found there to be too many issues to justify the price tag this hotel offers its guests. Pros: Check in was a joy and the staff offered both... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 6, 2013

Dear Guest, We are very honored receiving SPG memebers, specially during long stays, what allows us to get to know more each guest and obtain substantial feedback from them. We appreciate your comments about Remède Spa and the Fitness Center facilities. Cleanness is a touchstone at St. Regis, I assure you that the pool is cleaned daily and bacteriological analysis... More

Tel Aviv, Israel
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 4, 2013

The service is impeccable at this hotel. obviously the staff are encouraged to smile and greet every guest, offer immediate help and practice English. all of this without bothering or disturbing. the rooms are big and spacious and packed with electronics. the bathroom is an experience in itself including a TV embedded in the mirror. The hotel is expensive and... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 6, 2013

Dear Guest, Thank you very much for taking some time to review The St. Regis Mexico City. It is very gratifying to know you had a worthy experience with a kind, also smiley, service. Warm Regards, More

Hollywood, Florida
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 30, 2013

The St. Regis in Mexico was a fantastic place to stay while at Zona Maco art fair. The hotel centrally located in an area where you are able to walk to malls, restaurants and an easy drive to the old central. The staff was friendly and great butler service. Security is not an issue at the St. Regis fantastic elevator... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 6, 2013

Dear Guest, We are very pleased to know you enjoyed The St. Regis Mexico City, it is a honor to know you like the hotel, being yourself an Art Connoisseur. We will be happy to have you as a guest again very soon, Warm Regards, More

Schaffhausen, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 30, 2013

We stayed for 7 days at the St Regis and it was one of the worst experience. I have stayed in the St Regis Rome before and it was great. I was expecting the same, but it was really dissapointing. The ballet parking made me wait for 15 min before recieving us to do the check in, everytime we wanted... More

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See 3 more reviews by kura09 for Mexico City
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 6, 2013

Dear Guest, We would like you to know that since our last contact with you, we are reviewing the mentioned incidents in order to always offer bespoke experiences. Nevertheless, we would like to again apologize for your disappointment during your last stay. Our Concierge is dedicated to complying with our guests wishes, however with some last minute requests we did... More

UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 29, 2013

I don't normally write these reviews. Usually stay in Four Seasons/Park Hyatt city hotels. This is without doubt one of the finest city hotels in the world. Room quality and bed superb, bathroom and shower especially impressive. Lifts with no buttons inside! Tablet menus for dinner. Food good but fantastic breakfast and extremely friendly and helpful staff. Spa was pretty... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
May 6, 2013

Dear Guest, Thank you so much for writing a review about us even you don’t usually do. We are very glad you enjoyed all the hotel’s features and passion for technology. It is very compelling to read that our associates have been friendly and helpful with you. We hope to welcoming you back in the close future, Best Regards, More

Sydney
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2013

My esposo arranged our stay at the St Regis for 7 days of our 40 day honeymoon. Tired of standing in a customs queue for 2 plus hours we arrived at the hotel tired & frustrated. After a glass of champange & seeing our room beautifully decorated with roses & rose petals...well, my fatigue just melted away. The St Regis... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
April 30, 2013

Dear Guest, We truly appreciate your kind words and are honored to know you were able to enjoy a couple of days of your honeymoon with us and relax at the Remède Spa. It is extremely gratifying to know we were able to relieve some of the stress from your travels and to create a romantic haven in your room.... More

 
 
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Additional Information about The St. Regis Mexico City

Also Known As:
The St. Regis Mexico City Hotel
The St. Regis Mexico City Hotel Mexico City
The St. Regis Mexico City
Address: Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Mexico City
#3 Luxury Hotels in Mexico City
#12 Family Hotels in Mexico City
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 
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The St. Regis Mexico City
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