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All 282 Mexico City hotels

The St. Regis Mexico City

5.0 of 5 Hotel   |   Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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Ranked #2 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Tania C
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417 people have reviewed this hotel

Traveler rating
    327
    67
    16
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything is great in this hotel, the rooms, the staff, the location, the food, the amenities. There are plenty of restaurants and bars nearby the hotel. The front view of the hotel is really nice, some days you are able to see the volcanos. Highly recommendable!!!

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Since i arrived to the front desk, Zaira, Horacio, Silvia and Eli were waiting for me, this guys are Amazing very helpful, Always smiling thru the check in. My room had a wonderful view. I loved the King Cole Bar and the sangrita maría. I felt like a King in all my stay. Excelente servicio.

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Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the St. Regis with my wife over the weekend after a few people recommended it to us. We were looking for a relaxing weekend in a hectic city and I believe the St. Regis catered perfectly to this. I would recommend it anytime. The price/value index is a common issue St. Regis reviewers focus on and I... More

Was this review helpful? Yes 1
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear AlonsoFB, Greetings from Mexico City! First of all I would like to thank you for sharing your last experience with us. It is a great honor to learn that you found our property a sanctuary of relaxation in the heart of the City. We strive on offering all of our guests’ luxury experiences and dedicated services from the heart.... More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed there right now for one night. i like the st.regis hotels overall but this one is kind of exaggerating it...more security guys (like in a men in black movie lol) that take themselves more seriously than the guests, funny elevator that stops on level three (feels like the cathay pacific lounge in hong kong,and looks like it), a glass... More

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Roberto O, Executive Assistant Manager at The St. Regis Mexico City, responded to this review

Dear FRANK C, Greetings from The St. Regis Mexico City! We would like to sincerely thank you for your comments regarding our property. Our aim is to create a safe place in Mexico City for all of our guests, even considering that the City has become a very safe place to travel. We are glad to hear that our associates... More

Santiago, Chile
Top Contributor
60 reviews 60 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for the first time due to a conference being held at the hotel. At arrival, I realized I left my phone in the taxi from the airport .... I got it back in 30 minutes, after an excellent work from the staff ... There were extremely helpful. The rest of the stay was great ... Good room... More

Was this review helpful? Yes 2
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear C V, Thank you very much for sharing you experience with us. We are truly honored to learn that we were able to assist you and put a smile on your face. I have shared your comment with our team in our daily morning meeting and we look forward every day to listen to our guests, which helps us... More

Tenterden, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a couple of times on short business trips. The hotel itself is beautiful inside. Very elegant but also modern. Room are extremely comfortable and well decorated. Not huge but very nicely done with everything you could need. Bathrooms a big wow factor . Service great and the floor butler is very helpful. The breakfast area fell... More

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Vyvienne W, Thank you very much for taking the time to share your last experience with us. We are very glad to hear that you have visited us on various occasions and that you have had great experiences. I have shared your comments in our daily morning meeting and Javier, our Director of Food and Beverage, has taken note... More

New York City, New York
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The St.Regis is truly an amazing hotel. The comfort and luxury of the hotel made the trip feel as though I was at home. The bed is the most comfortable I've ever slept in at a hotel. The rooms are large and have everything you could ever want or need. The breakfast buffet is delicious; however for a 5 star... More

Was this review helpful? Yes 2
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Cat G, Thank you very much for your kind words and for sharing you last experience with us. We are extremely glad to learn that you enjoyed great comfort and luxury, and most importantly that we were able to make you feel at home. We would like to extend our sincere apologies with the situation you encountered; we have... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a luxury 5 star property. The entrance from the street where you take a lift to reception feels a bit "airport". The reception is nice, with the glass of champagne very welcome. Rooms are very nice although too many switches and gadgets, and no master off switch. Breakfast is ok, but better during the week than at the... More

Was this review helpful? Yes 3
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear DavidM, Thank you very much for taking the time to write a review about your last stay with us. All reviews help us listen to our guests and improve our services, in order to continue pursuing excellence in service. I have shared your comments with our team and especially with Roberto, our Executive Assistant Manager, who has spoken to... More

Oslo, Norway
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014

Mexico City is a great city with a lot to offer. St Regis Mexico City is truly a luxury hotel, but it misses some features that St Regis is famous of. It has no great outdoor place. It has no great place to eat, though the restaurant is OK.

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Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Alfbendik, Thank you for writing a review about your last stay with us. We are extremely grateful that our guests take the time to share with us their comments. Comments which help us improve and work towards delivering each guest a seamless experience. Your feedback is crucial to our success, and we have taken note of your remarks. We... More

Aguascalientes, Mexico
Top Contributor
81 reviews 81 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 16, 2014

This hotel is superb, a true paragon of excellency. Rooms are very big, beautifully decorated, mine even had a steam room in the bathroom. The hotel in general is very sober and without true personality but nice in general, the service is impeccable and friendly. In general I felt a bit overwhelmed, but, in a good way. Everybody told me... More

Was this review helpful? Yes 1
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Salvador S, Thank you very much for taking the time to write an excellent review about your last experience with us. We have spoken to our owners who were truly honored to learn that you found our rooms comfortable and beautifully decorated. I would like you to know that we are currently renovating our lobby space, with brand new... More

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Additional Information about The St. Regis Mexico City

Address: Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Mexico City 5*
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Also Known As:
The St. Regis Mexico City Hotel Mexico City

162 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Mexico City #2 Luxury Hotel in Mexico City #2 Business Hotel in Mexico City #3 Romantic Hotel in Mexico City #6 Family Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 
Number of rooms
189

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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