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The St. Regis Mexico City

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Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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1 room 1 guest
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The St. Regis Mexico City
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601 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
  • Any
English first
  • All months
    (601)
  • Mar-May only
    (163)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (123)
  • Dec-Feb only
    (157)
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San Francisco, California
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I'm an infrequent business traveler. I've now stayed at this St Regis 3 separate times and I am still impressed by the commitment of all employees to ensure you have a quality stay. Bellhop, concierge, reception, cleaning crew.... They all care and do so with pride. Wish all my business travels were like this. Thank you! And the location and... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my second time at St Regis Mexico and, in my opinion, it is the only place to stay in this great city. The staff all address you by name and nothing is too much trouble. The butler service is discrete but attentive and the 15th floor gym and pool is well equipped and has a relaxing ambience. We... More 

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Washington DC, District of Columbia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time staying at a St Regis and I may have found a new brand to love. The staff was well trained, friendly and efficient. I loved the butler service! The packing/unpacking, ironing, coffee service was something I didn't know I was missing. The Hotel itself was very nice, understated and elegant. The pool/Spa/Gym are not to... More 

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear dcbates, We are glad to hear your first experience with the St. Regis was so extraordinary, and we are honored it was in The St. Regis Mexico City. Our whole team values every guest very highly, and are glad to know you will be back with us. We hope you have a pleasant weekend and are looking forward to... More 

Miami Beach, Florida
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel to Mexico City at least 4 times per year (business related) and while I have my favorite hotel to stay (Starwood property) this time decided to give it a try to the St. Regis. Upon arrival I felt totally welcomed by their staff; the attention to detail and the luxury will surround you from arrival to departure. The... More 

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear JTsobe, We would like to thank you for taking the time to review our property. We are glad you felt so welcomed, as every guest is really important to us, and our staff will always make sure that philosophy is felt by all of our special visitors. We are looking forward to welcoming you again soon. Kind regards, More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent three nights at the St Regis and it was a wonderful experience from start to finish. The customer service provided by every member of staff at this hotel is really what sets it apart. The rooms are beautiful, spacious and quiet. The bathrooms are finished to a very high standard with the rainshower and its excellent water pressure... More 

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Travel B, Greetings from Mexico City! It is with extraordinary pleasure that we read your review, and we would like to let you know that it was an honor having you as a guest. Our staff will always do whatever it takes to make your stay as pleasurable as it can be, no request will ever be too big... More 

Athens, Greece
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an experience !! . We spend a day in the The St. Regis Mexico City and really did not want to leave the Hotel. Amazing decoration , We had a Grand Deluxe Room Gorgeous ,High Tech great view , Beautiful Restaurants. The interior Poll with a magnificent view over Mexico City is really an unforgettable experience. The hotel is... More 

Was this review helpful? Yes 2
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Npasxa, Thank you for your kind words. We are very glad to know you had such a wonderful experience with us, and it is great you had time to enjoy our interior pool, which is a very good way to relax and unwind after a long day. We really look forward to welcoming you again! Warm regards, More 

Baltimore, Maryland
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a frequent traveler to Mexico City, I have stayed at the St. Regis many times, and I have never been disappointed. This may be one of the only true five star properties in Mexico City, and they more than live up to the expectations of travelers seeking a luxury experience. From the moment you check-in and are offered a... More 

Was this review helpful? Yes 2
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear John B, It is a real pleasure reading about your experience with us! Every corner was designed to make your experience truly special, and our staff ensures your stay with us exceeds every single expectation. We are also very glad to know you had a great experience in our Diana Terrace, as it is one of the best places... More 

miami
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This St. Regis will not disappoint. The rooms are large, the staff all speaks English, all of the restaurants are fabulous. The spa is excellent. It is in a safe location where we felt comfortable going for a walk.

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear eldfsu, We would like to thank you for your review. It gives us great pleasure to know you enjoyed your stay with us, and are looking forward to welcoming you again. Best regards, More 

Beverly Hills, CA
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is elegant and beautiful in a great location, right on the Reforma in the heart of the city. The colors and textures of the open space and rooms are cool and relaxing. There are many excellent choices of restaurants, including a JG (Jean Georges). The offer a beautiful spa, fitness center and smoking lounge.

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear TravelAgentDW, Thank you for taking the time to review The St. Regis Mexico City. It is our priority to bring the St. Regis Legacy to Mexico City every day, and in every situation. It fills us with joy to know that you had such a pleasant time and are looking forward to welcoming you again. Warm regards, More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 31, 2015

Great option for business or a vacation trip. Service level is incredible. Location is excellent. Only opportunity would be for the hotel to have a bigger pool specially if you are traveling with kids.

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Jad D, Greetings from Mexico City; we would like to thank you for taking the time to review us, and on such a positive note! Our staff was without a doubt very happy to serve you, and we truly hope to see you again soon. Have a nice weekend. Warm regards, More 

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