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The St. Regis Mexico City

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Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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The St. Regis Mexico City
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580 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels I have stayed in, and I have stayed in my fair share. Rooms were clean and updated, and high end finishes. Service is exemplary, the staff is very attuned to making sure customer is not even slightly inconvenienced. Saw their cool and highly efficient handling of large volume of customers, and was impressed. Food is... More 

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear farmgirl20850, Thank you for taking the time to write such a positive review. Our staff is always glad to be of help, and with the goal to make your stay the best it can possibly be. We are very honored to read you consider us one of the best hotels you have stayed in, and would be truly delighted... More 

Toronto, Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a lovely 4 night stay at the St. Regis. From the champagne check-in to the butler service and everything i. Between, the staff are well trained and very hospitable. The location is also perfect, as it overlooks the main avenue. I dined at two of the restaurants and would recommend J&G and Diana. Both offer great food and nice... More 

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Sharon R, Thank you for such kind words, our staff was delighted to have you, and everything was done in order to make you feel at home. We are very glad you had such wonderful experiences at J&G and Diana, and we hope to see you really soon. Best regards, More 

New York City, New York
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I've had the opportunity to stay at the St. Regis 5 or 6 times in the past and the experience just keeps getting better. In this review, I'd like to expand upon some of the basics that most of the reviews mention and from what I wrote in my initial review a couple of years ago. Unlike other visits, this... More 

Was this review helpful? Yes 1
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Christopher U, It was with great pleasure that we read your review during our daily briefing. We would first of all like to thank you for trusting us with your stays in Mexico City, and also thank you for this exceptional review. It is our goal to always offer you an extraordinary experience and to better ourselves every day.... More 

San Francisco, California
5 of 5 stars Reviewed 2 weeks ago

Location is fantastic right on the Paseo de Reforma. While the location is superior and the access to museums and restaurants, there was a little bit of noise from the nightlife. The room had a direct view of the Aeromexico building isgn next door, so closing the drapes was a must! The restaurant food and service are world class. It's... More 

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Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear capriskman, Thank you very much for taking the time to write such a thoughtful review. The St. Regis brand prides itself on locating its properties in the best addresses in any city, with the intention of providing access to the best restaurants, museums and attractions the city has to offer, and Mexico City is no exception. We are glad... More 

Houston, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always enjoy treating myself to the luxury of this St Regis when I have a busy work schedule. The hotel is beautifully designed with a retro/modern/Mexican edge, in a very contemporary building, with understated but interesting art and decor. The rooms are everything you want in a luxury hotel, feather beds and great linens, extra roomy bathrooms, super friendly... More 

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Mariogggg, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear JMHGTexas, Thank you very much for your thorough review, it makes us feel very honored knowing that you hold us in such high regard. Every single material in The St. Regis Mexico City was hand-selected to make you feel in a welcoming and inviting atmosphere, and our uncompromising staff was surely glad to be of service and attend to... More 

Santa Monica, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a long weekend at the St. Regis. The hotel is fantastic. The service is excellent. The pool is very relaxing. We enjoyed the bar a great deal and the avocado pizza is great. The location is especially good on Sunday when La Reforma is closed to traffic--a great day to take out the hotel bikes. We will definitely... More 

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Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear DavidVuk, We would like to thank you for such a positive review. Every facet in this hotel has been thoroughly designed in order to offer our guests extraordinary and captivating experiences, so it is very meaningful for us to learn that was also your experience. We are also very glad you got to ride in our brand new Bentley... More 

Mexicali, Mexico
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing and elegant hotel, excellent service! Very good location in reforma, great reataurant/bar terrace with the best views to the Diana Cazadora. Big, comfortable, and modern rooms. The service here is everything! Can't wait to go back!

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Marsfel1, Thank you for your kind words. We are in a constant quest to offer our guests the best experience Mexico City has to offer. We are very glad you had such an extraordinary stay and we can’t wait to greet you back. Kind regards, More 

Sarasota, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The St.Regis is an amazing place to stay. Yes, it is one of the priciest hotels in Mexico City but in comparison to other 5-star hotels in other big international cities, it is not that expensive. We booked through the American Express Fine Hotels program (my go-to when we need to book a hotel outside of the U.S.) and I'm... More 

Was this review helpful? Yes
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the best hotels in Mexico City. Located in the premium area of Mexicos financial center in Reforma Avenue. With its excellent cuisine, and a fantastic SPA to relax, I highly recommend you stay at this property, for business or pleasure.

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear carlosgomezva, Thank you very much for taking the time to give us such a review. It is with great pleasure that we read your comments and recommendations. It would be an honor to welcome you again in The St. Regis Mexico City. Warm regards, More 

MEXICO
Level Contributor
550 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The St Regis Mexico City is a wonderful city hotel with excellent service and location. The facilities are top of the line with great design. The Gym and Spa is at the 15 floor with fantastic view of the city. And for foodies is gourmet and gastronomic hot spot with 4 restaurants and 2 bars. The terrace is very nice... More 

Was this review helpful? Yes
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear PETERMEX, It is a privilege for us to read such a wonderful review. A lot of thoughtful design went into the construction of this hotel, so we are truly honored to learn you appreciate it. We are very glad you have enjoyed the restaurants in the property, and would encourage you to try our new gastronomic venture, La Table... More 

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