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Plaza Florencia Suites

Liverpool 197 Col. Juarez, Mexico City 06600, Mexico
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Plaza Florencia Suites
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51 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    10
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15
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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El Paso
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2015

I thought we were going to be getting a Suite, but we got a room with two full sized beds and a coffee maker. The room is clean and the staff friendly, but this is definately not a suite. The location in the Zona Rosa is close to everything and the room we have doesn't face the street so the... More 

Was this review helpful? Yes 1
HPF1, Director de Relaciones Públicas at Plaza Florencia Suites, responded to this review

Dear Guest: Thank you so much for sharing your comments and experience at our facilities with us. We are really sorry for the inconvenience that we caused you with our front desk mistake. We would to keep in touch with you, in order to make a larger investigation, could you please e-mail us at gerentedc@plazaflorencia.com.mx or comunicacion@plazaflorencia to let us... More 

Toronto, Canada
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed May 31, 2015

This is a mid-range hotel. I was really happy with our booking at PF Suites for a couple of reasons. First, we had reservations with the Plaza Florencia on Calle Florencia, but when we arrived around midnight their computer was down and they couldn't sort out our booking. Within 5 minutes, with an apology and with an escort we were... More 

Was this review helpful? Yes 1
HPF1, Director de Relaciones Públicas at Plaza Florencia Suites, responded to this review
Google Translation

Estimado Huésped: Muchas gracias sus comentarios. Estamos muy contentos de qué haya disfrutado su estancia en nuestro hotel y lamentamos... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 20, 2015

PF Suites is a good value hotel and the rooms have a separate Lounge room , Kitchen, with fridge, ironing board, iron and the rooms are a good size As others have said the inclusive breakfast is basic but good quality The hotel is in a prime area only a short walk to the underground Metro The Metro is the... More 

Was this review helpful? Yes 1
HPF1, Director de Relaciones Públicas at Plaza Florencia Suites, responded to this review

Dear Guest: We really aprecciate your time for commenting and we are really glad that you enjoyed your stay in our hotel. We would love to welcome you back and thank you so much for the reccomendation Sincerely Hotel and Suites Plaza Florencia More 

Curacao
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

Booked for 3 nights and stayed for another 3nights. For those last three nights actually there was no apartment available, but Sharai, one of the staff, succesfully did here very best to let us stay. The apartment is great, with all the necessary items. Maintenance is quick to resolve any problems if any, the wifi is good and the apartment... More 

Was this review helpful? Yes
HPF1, Director de Relaciones Públicas at Plaza Florencia Suites, responded to this review

Dear guest: Thank so much for your comments and for sharing your experience with us at our facilities. We are really glad that you enjoyed your experience at our facilities. We are here to help and we hope to welcome you back anytime. Sincerely Hotel & Suites PF More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 29, 2014

The hotel rooms are suites and thus nice and big. They come with a fridge and microwave and are all new rooms with modern finishing. The inclusive breakfast is basic (ceral, fruit and pastries) but sufficient and quite tasty. There is free wifi which is great. The good: rooms are large and bathrooms quite nice. If you have a road... More 

Was this review helpful? Yes 1
HPF1, Director de Relaciones Públicas at Plaza Florencia Suites, responded to this review

Dear Guest: Thank you so much for sharing your comments and your experience with us. Your comments are really important for us, we are always looking foward to them, to improve our service. We are going to pass your suggestions to our food and beverages department in order to improve our quality. We really appreciate your suggestions Thank you for... More 

London, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 1, 2014

Visited Mexico city for a business trip. The suite is spacious with twin bed and room with refrigerator, electric kettle, microwave, etc. The rooms were quite with a nice friendly staff. The toilets were clean, no bath tub. visited restaurant for breakfast, the menu has a wide variety and tasty. Need to improve: I dont know about all rooms, but... More 

Was this review helpful? Yes
HPF1, Director de Relaciones Públicas at Plaza Florencia Suites, responded to this review

Dear Guest: Thank you so much for choosing us to enjoy your stay at México City. We are really glad that you enjoyed your stay at our facilities. If there is anything else that we can do for you, please let us know. Thank so much for choosing us. Sincerely Suites PF More 

Copenhagen, Denmark
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 23, 2014

We enjoyed staying here for the first few days of a longer trip around Mexico. It's a easygoing place, with nice staff and a good location. The rooms are spacious, but a little dark. At least ours was. Most of all, it's good value for money. Will come again.

Was this review helpful? Yes
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

The location is excellent! I was traveling with my parents and we arrived earlier than our check in time. Kudos to Nathaly, the receptionist on the morning shift! She was not only helpful but very professional, respectful and well versed on the hotel's practices. Since there was an empty room like the one we reserved, she pleasantly informed us that... More 

Was this review helpful? Yes
HPF1, Director de Relaciones con Clientes at Plaza Florencia Suites, responded to this review

Thanks for your feedback, we are pleased to know that you spent a pleasant evening in our suites, we work hard to provide quality service and we are pleased that this is working. thanks again for your comments. More 

Newport Beach, California
Level Contributor
7 reviews
5 of 5 stars Reviewed September 4, 2013

It looks like some of the reviews were for P.F. Hotel which is owned by the same company as P.F. Suites. In fact, both are on the same block but both are completely DIFFERENT hotels. We stayed at the P.F. Suites which is right off of Avenida Chapultepec, not Florencia. We stayed there from 29 August to 3 September. It... More 

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London
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed January 17, 2013

The room is immaculately clean and it has a separate room with fridge, microwave and electric hob as well as desk and armchairs and sofa. The wi-fi in the room works well enough for Skype, after a few glitches that got resolved with the Reception. Location is good enough for metro Insurgentes, and walking distance to the Archeology museum. Restaurants... More 

Was this review helpful? Yes 1
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