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Hampton Inn & Suites Mexico City - Centro Historico

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Calle 5 De Febrero | No. 24 Colonia Centro, Mexico City 06060, Mexico
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Hampton Inn & Suites Mexico City - Centro Historico
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1,299 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We were on our 10th anniversary trip, and because on our first time we had such a wonderful experience, 2 years ago, we decided we should stay here again. And I'll be honest, this is one of a kind place to be, stay and enjoy a couples getaway, we were greeted and treated so well the first time, we didn't... More 

Was this review helpful? Yes
Marquette, Michigan
5 of 5 stars Reviewed 2 days ago NEW

We celebrated our Silver Anniversary at Hampton Inn Centro Historico, Mexico City. The entire staff was attentive and friendly. The executive staff is fluent in English. The concierge arranged for day trips and airport transportation with attention to detail and personalized service. Facility is impeccable. Highly recommended.

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel in historic building with great location within 2 blocks of zocalo. We chose to stay in interior room which was quite small but adequate, no noise from outside but some noise from the hotel's atrium, rooftop terrace was good for relaxing outside the room. Staff was very friendly, continental breakfast was good. Had some issues with computers in... More 

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

San Juan, Puerto Rico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has an amazing location, close to the cathedral, silver market, free museums and great night life just 2 blocks from the hotel. The staff especially Jonathan made us feel very welcome and from the moment we checked in, every question, phone call and request was attended to immediately. I have traveled a lot but this hotel has some... More 

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Stirling, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent 3 nights here in April at the start of a 3 week tour of Mexico. This was a great hotel to arrive at after a very long flight - big, comfortable room, good air conditioning, comfy beds. Very close to Zocalo. Pleasant staff, good breakfast. Lovely coffee bar/cake shop/restaurant on ground floor next to main entrance.

Was this review helpful? Yes 1
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Very centrally located... Lots of eateries around. Can walk to the points of historical importance...Amazing staff... Edgar as a host and Cathia on front desk were amazing.... Rooms were very clean and well maintained.... Highly recommended!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! For sure Kathia and Edgar are very important for our customer service; this kind of experiences are the ones we are trying to achieved with every guest; thank you for sharing your perception of our property, we are glad you were here. We would be delighted to... More 

Houston, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

This hotel is a gem. First - the location. Two blocks from the Zocalo. Second - the customer service. From the moment I stepped in to the moment I left in a taxi I was treated like a king. This is really a well run hotel!

Was this review helpful? Yes 1
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Oxfordshire
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in April for a long weekend whilst exploring Mexico City and environs. It is in a great location, close to the Cathedral and other historic monuments. Wherever we go we check out the local churches and their stained glass windows - it's the first time we have stayed in a hotel with a stained glass roof. The... More 

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

San José, San Jose, Costa Rica
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

What a nice hotel! Friendly staff, small and comfy with clean rooms. The breakfast buffet is just enough for a day of walking and sightseeing. 2 blocks from El Zocalo and a Metro station which is great to get around. The only downside is the walls between rooms are paper thin and you can hear the traffic out your window... More 

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Great Western, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time to Mexico City and we will defiantly be back!! The breakfast was awesome, the cleaners was brilliant, the Location was terrific, the pillows were amazing and the staff delightful!! We would like to say a special thankyou to Edgar (our Mark Wahlberg look alike) the concierge, it really was a pleasure to meet you, you... More 

Was this review helpful? Yes 1
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

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