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Hampton Inn & Suites Mexico City - Centro Historico

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Calle 5 De Febrero | No. 24 Colonia Centro, Mexico City 06060, Mexico
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Hampton Inn & Suites Mexico City - Centro Historico
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1,329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Bristol, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We went to Mexico City for a couple of nights as part of our honeymoon, we chose Hampton because of it's brand and we knew we would feel safe in a city we weren't sure of. I told the hotel in advance that our stay was during our honeymoon, I had no expectations of extra service because we were only... More 

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Georgetown
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I want to begin with a reference to the customer service at this hotel, and it really is important. Upon arrival we realized that we had booked the hotel through an intermediary by bad month! This was a disaster. But to explain the staff they were quick to help. They contacted the middleman and allows us to change the dates... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Great service with a concierge who was willing to offer great advice for touristy and dining activities. 2-3 minute walk from the main Zocalo Square and also from a subway station with the same name. Great breakfast with ample choices. The only issue with the hotel was the small room size which felt cramped even for 2 people.

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Presidio, TX
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Being only two blocks from the zocalo (square), this Hampton Inn is an excellent place to stay if you want to explore the almost countless cultural and historical sites in the centro of Mexico City. The hotel itself is about as nice and customer-friendly as you'll find anywhere. The staff are always happy to be of assistance and are extremely... More 

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Fredericksburg, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay in Mexico City. The facilities are very nice and located only about three blocks from the Zocalo. The staff is very friendly and helpful. The breakfast is very good and there are many foods available. Can't wait to go back.

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

San Diego, California
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We most often stay in the Historic center because of the cultural attractions, transportation nexus, affordable accommodations, shopping opportunities and dining options. This was our first time at the Hampton Inn (usually staying at other hotels close by), and we were very pleasantly surprised at this hotel. It is 2 blocks from the Zocalo, and our suite was large and... More 

Was this review helpful? Yes 3
OmarSantillanes, Director General at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Blue Bell, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is located ideally if you want to explore the historic are of the city. You are just steps away from many tourist sites. Staff are extremely helpful and polite, great breakfast and two great restaurants right next door as well as a great food market opposite. Would recommend this hotel to anyone!

Review collected in partnership with Hampton

Was this review helpful? Yes
OmarSantillanes, Director General at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

santa barbara, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Location is good if you need to be in the Centro Historic otherwise it is right on the street and expect noise. Business center can use some upgrade or care. Breakfast lacks protein options''everything contains sugar so if you are on a diet you do not have too many options for healthy food except fruit but even the cereal options... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
OmarSantillanes, Director General at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Sydney, Australia
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is well located in the old quarter of Mexico City near both good and interesting landmarks, bars and restaurants and also genuine local venues. My hotel room had all facilities working well especially for the business travellor and good breakfast and 24 hours coffee etc. They also have and honor a pledge that if you are not completely... More 

Was this review helpful? Yes
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We couldn't believe this beautiful historic building was our hotel. The staff was friendly and helpful. The breakfast was delicious and the rooms were spacious and beautiful. The hotel is located right in the center of El Zocalo which was convenient for touring. We will stay there again during our next visit.

Was this review helpful? Yes 1
OmarSantillanes, General Manager at Hampton Inn & Suites Mexico City - Centro Historico, responded to this review

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City! Thank you very much for your comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute... More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Great location(6)
  • Very nice(4)
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