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Holiday Inn Express Cd. de Mexico Santa Fe

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Guillermo Gonzalez Camarena 1400 | Col. Centro de Ciudad Santa Fe, Mexico City 01210, Mexico
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Holiday Inn Express Cd. de Mexico Santa Fe
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Holiday Inn Express Cd. de Mexico Santa Fe
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64 reviews from our community

Traveler rating
    9
    28
    19
    4
    4
See reviews for
2
5
5
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 26, 2014

If you're ok with a mexican breakfast buffet and you're a heavy sleeper, go ahead and book this hotel. Otherwise, for 20 extra dollars / night you have much better options nearby (Presidente Intercontinental, Novotel).

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IHGCare, Guest Relations Manager at Holiday Inn Express Cd. de Mexico Santa Fe, responded to this review

Dear Gabriela I, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Senior Contributor
22 reviews 22 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014 via mobile

is very well located , have very good attention to the guest is restful and relaxing in their mattresses I found practically new . distinguishes clean and staff is very attentive. breakfast of excellent quality and flavor. if you 're going to be a couple of days is excellent.

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Fresnillo, Mexico
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 20, 2014

What can I say... business class hotels offer you quite the same. However, rooms were neatly clean, beds very comfortable and the breakfast is always the same in these kind of places. The only black spot in this one was the front desk staff which were not that efficient nor friendly. Took them close to 30 minutes to check us... More 

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Gurgaon
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel is centrally located in Santa Fe which is close to the office area. It is walk able to Microsoft, Nokia, Huawei etc. Also this is close to few malls like Garden Santa Fe where you have a good food court with lots of options of food. It is surrounded by many good restaurants and eating places. It is... More 

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Puebla, Mexico
1 review
5 of 5 stars Reviewed July 25, 2014

I stayed in the Hotel for a few days and i have to say the service was perfect. The guys at the frontdesk solve all my wishes perfectly. Continental Beakfast had good quality. I love mexican food. The company where i was working was close and the teaxi service fast and cheap

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Rio de Janeiro, RJ
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 15, 2014 credit card Amex Card Member Review

This is a good hotel, is Average because there is nothing distinguish about the place. The location is very good and the rooms are just as another HIE, price and location are very good and this is the main reason why I choose this hotel every time Im around the area.

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IHGCare, Guest Relations Manager at Holiday Inn Express Cd. de Mexico Santa Fe, responded to this review

Dear Bargianni, Thank you for taking the time to write your review regarding your recent stay. We are very pleased to note that you were satisfied with the facilities and services that we have to offer. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. We hope to have the... More 

Miami, Florida
Top Contributor
76 reviews 76 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 29, 2014

This hotel is near many of the offices in Santa Fe. It is inexpensive and simple. You get free internet and decent breakfast complete with fresh squeezed orange juice and real eggs!! The rooms are spacious and comfortable and there is a gym on the top floor. During my stay, I had a few issues with my room (clock radio... More 

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Richmond, Virginia
Top Contributor
74 reviews 74 reviews
48 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 17, 2014

The Holiday Inn Express Santa Fe is located in a nice, clean, safe area in Santa Fe, southwest of Mexico City. The overnight room price was nearly half that of some of the other nearby hotels. In the hotel neighborhood are several restaurants (including a Starbucks) and I felt safe walking to them. Upon my arrival, I was met at... More 

Was this review helpful? Yes 1
London
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2013 credit card Amex Card Member Review

The location is pretty good, with lots of restaurants in the Santa Fe area. However, the check in was a little disappointing as there didn't seem to be any acknowledgment of my IHG membership. Breakfast was ok, but nothing too special. I might stay here again because it's the only midrange IHG hotel in the area, but I wouldn't go... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cd. de Mexico Santa Fe, responded to this review

Dear SirStan74, Thank you for taking the time to review our property. I would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. We do value our IHG Rewards Club members and I apologize... More 

Charlotte, North Carolina
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 29, 2013

This was the first time that I stayed in a hotel in Mexico City per business purposes since I left Mexico in 2011 to live in the United States. The hotel is located in a great spot of Santa Fe where you can easily walk to a great variety of good restaurants (Los Canarios, La Guadiana, etc), or If you... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cd. de Mexico Santa Fe, responded to this review

Dear Alfredo V, Thank you for taking the time to write your review following your recent stay. Its is lovely to hear you liked our location and found our staff friendly. I am truly sorry for letting you down on some aspects of your stay, particularly with the breakfast. We are working hard to ensure that our breakfast service meets... More 

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