We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 286 Mexico City hotels

Mexico City Marriott Reforma Hotel

4.0 of 5 Hotel   |   Paseo de la Reforma 276 | Col Juarez, Mexico City 06600 , Mexico
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Latin Fall Special
Mexico City Marriott Reforma Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Mexico City Marriott Reforma Hotel to your Saves list
Ranked #57 of 286 Hotels in Mexico City
A recent review
4 of 5 stars Reviewed June 15, 2013
Soniab13 Phoenix
Write a Review

402 reviews from our community

Traveler rating
    153
    146
    47
    24
    32
See reviews for
37
48
46
227
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (402)
  • Mar-May only
    (94)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (80)
All months
There are newer reviews for Mexico City Marriott Reforma Hotel
See the most recent reviews
Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 20, 2013

As A Marriott Gold Elite member, I spend quite a bit of time staying in Marriotts across the US and the world - and for the most part the experience has been very good. This hotel, however, is not only the worst Marriott I have ever stayed at but one of the worst hotels I've ever been in. I called... More

Was this review helpful? Yes 3
Marriott_Reforma, Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: First of all I want to thank you for the time that you took for sending us your valuable comments, they are very important for us, our first commitment with all our guests is to satisfy all your necessities and make our hotel and our service the best option to meet your expectations. As a follow up to... More

Phoenix
Top Contributor
97 reviews 97 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 15, 2013

I stayed her for three nights for a business trip. The hotel is lovely to look at, and the service was excellent. Check-in was good, and there was no avoiding having bellmen bring up the luggage and show you the room. It was also a very secure hotel, with key card access for each elevator button. However, when I got... More

Was this review helpful? Yes 1
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

We appreciate the time dedicated to share with us your feedback about your last stay at México City Marriott Reforma. This helps us improve the quality of services that our guests expect and receive. We apologize for the delay in getting your luggage and briefcase to your unit at a faster pace, causing you, unnecessary stress. Our Internet rates are... More

Le Castellet, France
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 1, 2013

Had a 2 night stay for work, every one was most helpful and friendly, my room was excellent. Convenient and safe location, wish I had an extra few days there really. My colleague however had an issue with his shower and was not insistent enough to have it fixed on that night, so I guess if you have a problem,... More

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: We sincerely appreciate the time dedicated to share with us your experience on our hotel We are pleased and grateful to know that our staff provided you with the experience you expected. Please allow me to apologize for the bad experience your colleague had with the shower in the bathroom, please be sure that there will be a... More

Tampa, Florida
Top Contributor
53 reviews 53 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 30, 2013

I just completed a five night stay here. Location is excellent, security is excellent and my room was spotless. Maintenance for small details needs attention. I'm not used to needing to report room maintenance issues to the hotel staff. I'm a gold elite member, the 16 floor lounge was a nice perk and the staff in this as we're on... More

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: We appreciate your valuable comments about services and feelings on your last stay; please accept our apologies for all inconveniences. Regarding the situation in our Condimento Restaurant, unfortunately was lack of information with the reservations department and during your check in. As a Gold member, your breakfast was included in the 16 floor in our Executive Lounge. No... More

Curitiba, PR
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 29, 2013

This is my preferred hotel when I need to stay at the Reforma area for business.The price is convenient and the rooms are very adequate. The breakfast is well served. The rooms are always clean and quiet.

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: Thank you for your sharing your experience! Your opinion is very important to us, as we consider it a very valuable tool in our continuous search for improvement. We are always looking for opportunities to improve the quality of our services to secure your experience as our guest at Mexico City Marriott Reforma. We look forward to hosting... More

Leesburg, Virginia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 25, 2013

Spent a couple nights there for a business trip. Lots of very helpful and cheerful staff. Business lounge is among the best I have ever been to at a Marriott. Good food, lots of space, and relaxing atmosphere. Views from most rooms are not the best, but I was there on business, not to sight see, so no worries. Close... More

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: Thank you very much for the positive comments in regard to our Executive Lounge, we are glad to know that you found it as “the best you ever been “, and that our staff provided you with the experience you expected. We look forward to having you back again in the nearest future. Sincerely Mexico City Marriott Reforma... More

Denver, Colorado
Contributor
17 reviews 17 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 25, 2013

We didn't get very far outside the bubble of the Reforma district, but the Marriott was right in the center of it for our short stay. A couple of lefts out the door, and you're on a bustling pedestrian street with bars and cafes. A couple of rights, and you're in a big shopping center with mid-level shopping and dining... More

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: Thank you for sharing your valuable comments We are pleased and grateful to know that our staff provided you with the experience you expected, that is our goal and we appreciate your preference every time you visit Mexico City. We sincerely look forward to your return. Cordially Mexico City Marriott Reforma More

West Hartford, Connecticut
Top Contributor
81 reviews 81 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 25, 2013

I stayed here for one night on a business trip. Hotel is in a good location, right next to the angel of independence. However, I was expecting it to be more grand than it was. Most other marriott's that I have been to in the lesser developed countries have a grand ambiance. My room was good however it had no... More

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: We sincerely appreciate the time dedicated to share with us your experience at our hotel. Thank you very much for the motivating comments in regard to our Executive Lounge. Our Room Division Manager and the Front Office Manager have worked very hard and very close with their team and we very pleased to hear our efforts generate these... More

London
Top Contributor
177 reviews 177 reviews
82 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed May 8, 2013

This hotel is located in the Paseo de Reforma- a busy downtown main street and close to the historic centre but a bit too far (and too much smog) to walk. Alongside is a shopping mall (altho same stores you find anywhere) and a parallel pedestrianised street at the back has largely fast food restaurants. I had emailed the hotel... More

Was this review helpful? Yes 1
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest: Thank you for taking the time to share with us your valuable comments. Kindly accept our sincere apologize for the inconveniences that you experienced at our front desk and concierge team. We had a talk with the head of both departments to avoid future comments of this nature. In regards to views from our rooms, only 50% of... More

Gaithersburg, Maryland
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2013

This was my first visit to Mexico City and based on a friend's recommendation, I stayed here. I have stayed in hotels all over the US and international and I think this my be the best I have stayed in. The staff are the most professional employees i have encountered. Uniforms are spotless and they really want to make guest... More

Was this review helpful? Yes 1
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear “John D”: We sincerely appreciate the time dedicated to share with us your experience at our hotel. We are always striding to make our property an even better option for our guests and visitors. Thank you very much for the motivating comments in regard to our Executive Lounge as well as our Gym & SPA. Our Room Division Manager... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mexico City Marriott Reforma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mexico City Marriott Reforma Hotel

Address: Paseo de la Reforma 276 | Col Juarez, Mexico City 06600 , Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Marriott, Booking.com, Travelocity, Cheap Tickets, HotelTravel.com, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your Mexico City Marriott Reforma Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel

120 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (19)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
View from room (5)
Viewed
Family/play areas (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay