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Mexico City Marriott Reforma Hotel

4.0 of 5 Paseo de la Reforma 276 | Col Juarez, Mexico City 06600 , Mexico
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Mexico City Marriott Reforma Hotel
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Mexico City Marriott Reforma Hotel
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila, Philippines
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Marriott Reforma offers a nice, clean and comfortable room. The room lighting is good and the desk has many electridcal outlets to use for laptops, phone charging etc. The staff is customer oriented and most speak English. The food is also very good.

Was this review helpful? Yes 1
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Michael K: Your comments are the best feedback that we can have. It´s an honor to hear that all our efforts are recognized, fulfilling all your needs. All our associates have the philosophy to make our guests feel as at home. It is nice to hear that your stay was pleasant and we covered all your expectations hope to... More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 2 weeks. Everyone was extremely friendly and helpful. Rooms were clean and only bathroom outlet was not working properly. Location of hotel was central to my office building and I was able to walk instead of taking taxi everyday. Executive lounge staff were always nice and helpful.

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Derbyshire-Machuta: Your nice comments are of great value to us. Fortunately we are lucky to have a well trained and loyal staff. Thank you for giving us the opportunity to host your stays at Marriott Reforma hopefully convincing you, that we are your best options for business and leisure trips. Again, we appreciate your comments in regard to our... More 

Saint Paul, Minnesota
Top Contributor
100 reviews 100 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is perfect if you need or want to be in Reforma, staff is very attentive, friendly and polite. I couldn't ask for a better spot when visiting the US Embassy. Lots' of great restaurants, Museums, and parks near by. This is my second time staying at this hotel. Last year, I must have been next to someone who was... More 

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Mspreh: Your constructive comments are very appreciated. Our staff has the philosophy to provide our guests with a top quality service and it is nice to hear that you enjoyed your last stay with us. As you know our privileged location gives the opportunity to our guests to visit the different touristic sites near to the hotel as well... More 

Hong Kong, China
Top Contributor
98 reviews 98 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on business. The Club Lounge is very nice. The rooms were very clean and comfortable. The service: wake up calls, laundry etc was excellent. Room service breakfast was very good. Had a meal in the coffee shop (Mexican food) and I could not eat it because it was way too spicy (funny because I had perhaps the best... More 

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear USexpatbiztraveler: As you know Marriott Hotels distinguishes for its excellent service and we feel very happy to know that you recognize our effort and dedication to provide our guests with our best. Your positives comments are the expected reward as they are a shot of motivation for all our staff!!!. We are pleased to know that our facilities deserved... More 

Park City, Utah
Top Contributor
65 reviews 65 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Building seems a bit dated from the outside - the inside is cool and modern. Rooms were nicer than the typical Marriott rooms. Gym was good. The roof top outside deck in the concierge lounge was awesome. Good snacks, service, food, and beverages there. Downside - concierge lounge closes at 10pm - too early. Also location - it is one... More 

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Travels-with-Michael: Thank you for taking the time and sharing your nice comments with us Your observations in regard to our rooms and gym are much appreciated. We are glad to know that you found our service “up to your standards” and that our facilities were what you expected. We invite you to continue enjoying our facilities on future visits... More 

Boston, Massachusetts
Top Contributor
114 reviews 114 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second time back at this hotel. If you're looking for a central location in the Reforma, this is it. It's also located in the Zona Rosa. The hotel is modern, clean and beautiful. The staff are really helpful. We had some minor issues in our room with the TV and bathroom drainage, but that was immediately taken... More 

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear FlyAaron : It is important for us to know that we will continue with your preference as that means that we covered all your needs. Our main goal is your comfort and when you think in Marriott Reforma, you remember the memorable experiences that you had with us. We are pleasant to learn that the minor request related to... More 

Contributor
18 reviews 18 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 22, 2014

This Marriott Hotel was recently renovated (in November I believe, according to the signs throughout the hotel). The rooms are very nice, spacious, and very clean. I'm one to like contemporary, modern rooms and this hotel fit the bill. We got there at noon or so, and our room was ready so that was a plus. The hotel staff were... More 

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Felipe R: All your feedback is very important for us and you can be sure your observations are taken very seriously as they always help us to improve and it is a pleasure to know that you spent a special moments with us. Your recognition to our concierge service and effort are the best reward. We appreciate your comments... More 

Ottawa, Canada
Top Contributor
209 reviews 209 reviews
208 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed December 20, 2014

Booked via Marriott.com for 100$ a night, gov rate. Check in was polite and courteous. We got a room on a high floor with access to Gold Lounge, as i was still a gold member then. The room was bit small but well decorated, nice view of Reforma, 2 good double beds, decent bathroom, 2 bottles of water per day,... More 

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Lubiere: We are very delighted about the wonderful comments that you made on this review for the hotel location and breakfast. It was nice to read that you had the chance to enjoy our rooms and facilities. Remember that our staff has the philosophy to offer a quality service and provide unforgettable moments in order to cover all the... More 

Chicago
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed here one night for a business trip. Comfortable bed. Nice TV, lounge chair and ottoman, desk, minibar. Lobby bar was cool and the bartenders were friendly. I had one beer while waiting for colleagues and they gave a complimentary bowl of a spicy limey snack mix that was very addictive. Some slight cons: No view from my specific room;... More 

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Chicago_Guy3344: We appreciate the time that you took to share your experience with us. Your opinion is very important for our team We appreciate your positive opinion about the room and the lobby bar We regret the inconvenience that you suffered during your stay, as Federal Electricity Bureau did some very annoying work in the surrounding areas of the... More 

Connecticut
Top Contributor
61 reviews 61 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 8, 2014

Centrally located in the major business district of Mexico City, the Marriott Reforma is a great choice. The hotel is comfortable and the service is very good. I have stayed at the Marriott 3 times this year and would certainly recommend it. The lobby bar/restaurant is a good choice if you don't want to venture out at night.

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Stephen K: We appreciate the time that you took to share your experiences with us. You have just perfectly described the philosophy of our Lobby Lounge and our Cuban Live Group constantly receives positive comments that we are only too happy to share. We feel proud to know that our efforts are recognized with nice comments like yours. Lobbing... More 

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Additional Information about Mexico City Marriott Reforma Hotel

Address: Paseo de la Reforma 276 | Col Juarez, Mexico City 06600 , Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#14 Spa Hotel in Mexico City
#23 Luxury Hotel in Mexico City
#29 Business Hotel in Mexico City

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