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All 280 Mexico City hotels

Mexico City Marriott Reforma Hotel

4.0 of 5 Hotel   |   Paseo de la Reforma 276 | Col Juarez, Mexico City 06600 , Mexico
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71%
Ranked #47 of 280 hotels in Mexico City
A recent review
4 of 5 stars reviewed 2 days ago
Gene D Tulsa, Oklahoma
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334 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Tulsa, Oklahoma
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was clean,the staff were professional , the location of the hotel was in a good location! The hotel is close to restaurants and other night spots! I would stay at this hotel again ! The rooms are modern with plenty of amenities and the staff were helpful and pleasant if you had any problems!

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Gene D I am very delighted about the wonderful comments that you made on this review for the hotel location and staff. It was nice to read that you had the chance to enjoy our rooms and facilities. We look forward to your prompt return. Lic. José Manuel Castelló. Director General. More

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel for both work and pleasure. Situated adjacent to a locals street where you can find a slew of restaurants and bars to try some local foods. Also close to many places of work so provides a nice balance. Staff are quite friendly and helpful at all times. Very quiet and night - always slept soundly.

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear GeneralShamu The location of the Hotel really allows you to all the places for business, fun and tourism. It is really nice to see you got the chance to do so. Thank you so much for noticing our staff, they really work hard every day and they appreciate the recognition. Have a wonderful day. Lic. José Manuel Castelló. Director... More

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Have now stayed at the Mexico City Marriott Reforma 3 times in the past 18 months. This is a highly professional property with a wonderful caring group if associates. Upon arrival upgraded to a fine suite and the rooftop concierge is well appointed and a great knowledgable staff. Evening live music is a nice touch and a great place to... More

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear John F Guest. We appreciate your valuable comments, we feel proud to know that our efforts are recognized. All our associates have the philosophy to make our guests feel as at home and give them a quality service. It is very nice to hear that we cover all your expectations and we hope to see you return as soon... More

Danville, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this Marriott Location twice and absolutely loved everything - great rooms, great services, the concierge lounge is fantastic and the guys who attend to you at the lounge are very personable. I would highly recommend this location. Easy walking distance to many many restaurants.

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Bhavit D Guest: Your experience and comments shared with us help us, supports our policy of continues improvements, not to mention a shot of motivation to the entire staff at México City Marriott Reforma. We are very pleased to hear our efforts generate these kind of comments. We hope you return again in a nearest future to the Mexico... More

Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Can't beat the location, right next to Zona Rosa with lots and lots of dining and shopping options within walking distance. The room was average size but clean. Not much of a view but that didn't bother me. If you can, get the room that includes breakfast. A la carte is way too expensive and available much cheaper steps away... More

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Karlsruhe Guest: We appreciate the positive comments in regard to our rooms and location. We are glad to hear you took advantage of the benefits of our Business Center, where besides having 24/7 the internet service, you also have complementary tea and coffee. We hope you return again in the nearest future to the Mexico City Marriott Reforma Lic.... More

New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel is great although taxi service is shoddy sometimes. I managed to get metered ride to the airport once but another time it was not possible (and more expensive) with the same xompany. The rooms were large and comfortable, the breakfast is good, especially if you are a meat eater. My room had no view, but it didn't bother... More

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Nadia P. Your opinion is very important to us, as we consider it a very valuable tool in our continuous search for improvement We are pleased to hear that our breakfast and rooms deserved your approval. Please contact us prior to your next visit to secure you have an exceptional experience with us. Cordially Lic. José Manuel Castelló Director... More

Mexico City, Mexico
1 review
4 of 5 stars Reviewed June 16, 2014

I stay in the Marriott 2 weeks per month. The hotel staff are very friendly and always keen to help(make sure you have a little cash to hand). In particular, Jaime Vladerama leaves most attending staff standing, very attentive and always greeted with a smile. Keep up the the good service, see you all in June, July, August......................... Ian

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Ian C: Your nice comment in regard to the staff is fabulous reward to us. It is a pleasure to hear that your stay was pleasant and we covered a ll your expectations. We hope to host you again in a nearest future. Cordially Lic. José Manuel Castelló Director General More

Los Angeles, California, United States
Top Contributor
93 reviews 93 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 10, 2014

I impulsively bought a ticket to Mexico city because 1) I've never been. 2) It was my fraternity bro's bday! I was greeted by very friendly faces in the valet. I walked up to check in but was directed to the executive lounge because of my status. I ascended to the 16th floor: Got my keys; A salad; a couple... More

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Sammy C. Your experience and comments shared with us help us, supports our policy of continues improvements, not to mention a shot of motivation to the entire staff at México City Marriott Reforma. As you know Mexico City Marriott Reforma´s Executive level offers complimentary hot plates, with up to four options for breakfast, dinner and with unlimited consumption of... More

Santiago, Chile
Top Contributor
68 reviews 68 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 30, 2014

If you care for some view and sun light, make sure to book the rooms with view, cause the all rooms on the right side of the building face the wall from the next door building, really ugly. Rooms are comfortable as the Marriott standards and very clean too. Make sure you use the gym and spa facilities, really nice,... More

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Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest. Your nice constructive criticisms are greatly appreciated, and we thank you for them. Your motivating comments in regard to our room’s ´amenities and breakfast are pure adrenaline to our staff. In regard to views from our rooms, 50% of our units offer full or partial view of Reforma Avenue; however our entire inventory has the same size, standards,... More

Long Branch, New Jersey
Top Contributor
57 reviews 57 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 29, 2014

I just spent 10 days at the hotel Your employees truly understand and demonstrate customer loyalty and service. We feel like I am at home, and are very comfortable. This is true of all of your employees at this hotel I have stayed at this hotel over 12 times in the last 2 years, and everyone remembers me and my... More

Was this review helpful? Yes
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Guest. We appreciate the positive comments in regard to our staff and food. We feel very proud to know that we cover all your expectations. Our staff has the philosophy to always give quality service. Our staff has the philosophy of service embedded and it s great to hear their hard work is recognized. We hope to have the... More

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Additional Information about Mexico City Marriott Reforma Hotel

Address: Paseo de la Reforma 276 | Col Juarez, Mexico City 06600 , Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Mexico City #20 Luxury Hotel in Mexico City #21 Romantic Hotel in Mexico City #28 Business Hotel in Mexico City
Hotel Class
Number of rooms
322

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