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City Express Suites Anzures

Leibniz 120 Col Anzures, Mexico City 11590, Mexico
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1 room 1 adult
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City Express Suites Anzures
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19 Reviews from our TripAdvisor Community

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Sao Paulo, SP
Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 1, 2015

I stayed there two days with my family in the end of my trip. It has very good and comfortable structure, nothing to complain about it. Good wi-fi and breakfast service, although the dining area could be bigger. We were in 5, so I slept in the sofa bed, which usually isn't comfortable, but this one was ok. Rooms are... More 

Helpful?
Thank jessicagrantc
Mexico City, Mexico
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

The location is really good for either business or leisure. Staff is really kind and friendly, the only two negative aspects about this suites is the limited parking spaces and cleaning service not cleaning early and taking forever to clean the suite, literally hours, even though they are very nice.

Helpful?
Thank imanolchavez
marlen c, Guest Relations Manager at City Express Suites Anzures, responded to this review

Dear Imanol, First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper , who will be working on better training and meet the quality standards Hotels City. I hope to... More 

Sao Paulo, SP
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

Really nice staff. Really comfort room with a small kitchen. At conditioner good Internet good Close to good locations I would recommend your stay here if you don't care about the glamour. You can also pay for a week in a gym right in front of the hotel.

Helpful?
1 Thank Marcela G
marlen c, Guest Relations Manager at City Express Suites Anzures, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 26, 2014 via mobile

I wish I could write a more complete review about the hotel but I did not have a chance. They simply did not honor my reservation ( even with a reservation code) due to the silliest excuse I have ever heard: some data was incomplete and it was cancelled. As easy as that.... The Hotel staff was not supportive at... More 

Helpful?
1 Thank Ezequiel P
Marlen C, Guest Relations Manager at City Express Suites Anzures, responded to this review

Dear Ezequiel, First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

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