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Eurostars Suites Reforma

Certificate of Excellence
Rio Amazonas, 78 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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1 room 1 adult
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Eurostars Suites Reforma
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167 Reviews from our TripAdvisor Community

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London, UK
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on our first night in Mexico City after a long flight from London. The staff were very helpful and the hotel room was spacious and comfortable. The hotel has only got about 40 rooms so not too big, and is in a side street next to the main road - Reforma so a quiet location. We found... More 

Helpful?
Thank Harrylondontraveller
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 30, 2015

First and foremost, this is NOT a 5* hotel. I don't know what kind of rating system they are using but this is a 4 star at best. Set your expectations right if you are going to stay here. Location is perfect. Restaurants, starbucks, convenience stores, a huge mall across the street, you can walk all over. room is large... More 

Helpful?
1 Thank travelismylife1
San Bernardino, California
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 27, 2015

This hotel was very confi, close to reforma 222 mall, the customer service was excellent, def will be back and highly recommended , room was big, equipped with fridge, nic balcony, breakfast include in price. Very clean

Helpful?
Thank Lettie Sierra H
San Miguel de Allende, Mexico
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 10, 2015

This was an overnight stay before catching a flight the next morning. The hotel was situated in a good, safe neighbourhood with a good selection of restaurants close by. The room was quite large - more than expected, and was clean and well equipped. The staff were friendly and efficient. We have only one small complaint that could probably be... More 

Helpful?
1 Thank orizabasma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 6, 2015 via mobile

Worst hotel service ever for a front desk and "restaurant". Breakfast was way below average and never fresh! The employee from the reception lied to us and did not fulfilled to what he promissed, they have no idea how to treat well the guests! A lot of other guests were complaining as well! The hotel doesn't have a commom area... More 

Helpful?
1 Thank Roberta G
milwaukee, wisconsin
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 28, 2015

this hotel is great. right in the centre of town, but on a quiet street off the main way. there is public transportation nearby and i felt safe at night. one may walk to a lot of the tourisy sights and we felt very safe in this neighborhood. the room was clean and the shower was nice. all the amenities... More 

Helpful?
Thank tam646
Tel Aviv
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed September 19, 2015 via mobile

5***** hotel... Are you kidding ? Not even close to 5stars. In our room no towels in checkin. I was shocked when I got towels - very old not clean. Also quality of cleaners very bad. We found hairs on shower. No English channels on 5***** hotel. No slippers. Good location and good area.

Helpful?
Thank 884888
Beverly Hills, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 30, 2015 via mobile

Located well in Reforma across the street from a shopping mall and plenty of restaurants. My room on the 8th floor had a balcony and plenty of natural sunlight. The bathroom was very clean and modern and the size of the room was spacious with plenty of closet space. The wifi speed from the 8th floor was fast. Stayed here... More 

Helpful?
1 Thank Isaac_BH
Denver, Colorado
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 6, 2015

stayed for 1 night, location near stores/restaurants is good, friendly staff, nice view from room of city lights including the lighted dome of the monument to the revolution, however was surprised at around 9pm to see & hear a helicopter landing on the building next door, apparently there are government officials that work there and travel by helicopter, paid extra... More 

Helpful?
Thank mustseew0rld
Monterrey, Mexico
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 18, 2015

This small hotel is only a few steps from Paseo de la Reforma and right in front of the mall Reforma 222 in an excellent location, nearby is an Oxxo and 7 Eleven so it is very convenient to buy snacks and drinks after a long day of walk. The staff is attentive and willing to help both check-in and... More 

Helpful?
2 Thank Jaime G
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