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Hotel Casa del Agua

Plazuela de la Compania No.4 | Esquina con Ayuntamiento,Zona Centro, Guanajuato, Mexico
Hotel Casa del Agua
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41 reviews from our community

Traveler rating
    15
    15
    4
    4
    3
See reviews for
8
28
2
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morelia, Mexico
Top Contributor
53 reviews 53 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2014

This is a 3 star hotel in my view. Location is amazing and rooms are spacious and have the basic amenities. Tub available! Like many small hotels here the street is very noisy and no way to avoid that. Breakfast is ok and Managment friendly. Good for a couple of nights to walk around one of the best cities in... More 

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Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014 via mobile

The building, room and location is great. However, the service was contentious. First, no working internet in the room. Second, their credit card machine was not working: normally for me, no problem, except their management asked me more than once for cash, at their convenience, when we agreed for balance settlement upon checkout. No sweat, except their management pestered me... More 

Was this review helpful? Yes 1
Eugene
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

Everything is accessible from this extremely pleasant and clean hotel. Our room was kept sparkling clean, it was roomy and comfortable, and everyone treated us with kindness and great care. We loved coming down to breakfast and stepping out into central Guanajuato, and visiting the beautiful church right across the street. The vibrant life of the town is certainly part... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 4, 2013

Solds as "boutique hotel" "Special Category" but its not, the personnel are not qualified, the price is not accord to the received service and the hotel is not that great place. We've surprised when discover much better places at reasonable cost just around the corner.

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Celaya, Mexico
Contributor
19 reviews 19 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 15, 2011

Location is very good, you can walk to almost any point of interest. Rooms are big and clean, but no ceiling fans or AC. They have an agreement with a near by parking lot, so be sure you ask for parking included at the time of reservation if you bring a car. Be aware, there is some street noise and... More 

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Galesburg, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2011

My stay in Guanajuato was highlighted by the exceptionally friendly, personalized service at the Hotel Casa del Agua. Additionally, the restaurant attached to the hotel lobby, offered a small but tasty menu for very reasonable rates. And location is outstanding. Casa del Agua is now and will remain to be first choice for stays in the beautiful, historic Mexican city.

Was this review helpful? Yes 1
Zapopan, Mexico
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 18, 2011

We went to Guanajuato to spend a long weekend, and staying at this hotel was one of the best choices we made. It's a beautiful XIX century house with all new interiors, so the bathroom was new and clean. It's located at the very heart of the city, so you can walk anywhere from there. The parking lot is a... More 

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Mexico City, Mexico
1 review
1 of 5 stars Reviewed December 6, 2010

When I returned from my tour, I wanted to get a good night sleep but I never found my pijama. I called the manager and told him that I left it folded over the suit case but he didnt care. It was late, so I had to sleep in my underwear. The next day the owner didnt care either. Besides... More 

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Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 5, 2010

The hotel is in the heart of downtown close to all the essential spots. Our room and bathroom were very spacious and airy, clean, with much attention paid to client services including toiletries and incense sticks. As rooms go, it was very value for money. Inclusive breakfast was quite good too with a choice of about 7 meals, ranging from... More 

Was this review helpful? Yes 1
San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2010

We had an excellent trip to Guanajuato. It was clean, breakfast included (basic medium portions), you can really take a nice rest while you can fully blind the balcony/ window with doors, remote control AC, pretty spacious and sometimes I would have liked more coziness for such a big room. They also have a big bathroom with shower and tub.... More 

Was this review helpful? Yes 1
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