We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Guanajuato accommodations

Hotel Chocolate

Cerrada de Constancia, 13, Zona centro, Guanajuato, Mexico
Hotel amenities
Save Saved
You added Hotel Chocolate to your Saves list
Hotel Chocolate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
54%
A recent review
5 of 5 stars Reviewed April 29, 2014
Mónica M Chicago, Illinois
Write a Review

24 reviews from our community

Traveler rating
    5
    8
    7
    0
    4
See reviews for
9
8
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed June 16, 2014 via mobile

Dirty bathroom, no hot water, unsecure room that couldn't be locked and led the maid to invade the room while we were sleeping. Poor and greasy breakfast. Unpolite staff that mocked on us when we asked for help. Not to mention the awful stairways. And it's expensive comparing to much better options in Guanajuato! We don't have a single good... More

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 29, 2014

Love it!!!!! Wonderful hotel, spectacular view, great location, and amazing service from the whole staff. Highly recommended.Walking distance to the Teatro Juarez, and the plaza where all the action takes place (music, restaurants, stores and where the famous callejonadas start). We couldn't ask for a better location to stay.

Was this review helpful? Yes
Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2014

We stayed in the room called trufa. The view from the private terrace was incredible. The staff was very friendly and a few spoke some English. Those who did not were very patient with my Spanish. The steps leading from street level to this hotel were a challenge but each time it got easier. Noises from outside including mariachi bands... More

Was this review helpful? Yes
Seattle, Washington
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed February 23, 2014

And excellent service to match! Staff goes out of their way to make you welcome and your stay memorable. The views are more than worth the 5 minute exercise to get there and if you request ahead, a bellperson will gladly carry your bags up. It is a beautiful hill climb to find this bird's perch on the side of... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 4, 2013

Guanajuato is and amazing place but to get to the hotel was a nightmare! Parking is on the other side of town! Had to go and come back walking. The hotel has the most amazing view but beware, you have to climb stairs to get to it and to do so with your luggage. The rooms were clean but nothing... More

Was this review helpful? Yes
Rosario, Argentina
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2013

Several rooms have terraces that overlook Guanajuato. No room numbers, just seven rooms named after different chocolates. I stayed two nights in Trufa, with a nice terrace overlooking Templo San Diego, Jardin de la Union, and the historic center of Guanajuato. Just a few more meters above is the monument El Pipila. I stayed during the off-season and was able... More

Was this review helpful? Yes
Melbourne
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 25, 2013 via mobile

This hotel attracted us because of the reviews we read about the view and it's really true, from our room which had the private balcony but also from the communal terrace, the view over the city was amazing. As for the rest, the staff was nice and the rooms lovely and clean, and the complimentary breakfast was very nice. Lastly,... More

Was this review helpful? Yes 2
Harlingen
Top Contributor
57 reviews 57 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 8, 2013

This is one of the best deals in GTO!..The view at night alone is worth every penny. Included in the price of the room is the trip up and back on the sidecar that travels up the side of the hill.....an experience like no other in town. Strongly recommend this hotel!!!

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hotel Chocolate, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Chocolate? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chocolate

Address: Cerrada de Constancia, 13, Zona centro, Guanajuato, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Hotel Chocolate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (6)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Guanajuato with
any amenities