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Holiday Inn Express Guanajuato

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Blvd. Euquerio Guerrero 120 Col. Burocrata | Colonia Burocrata, Guanajuato 36250, Mexico
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Holiday Inn Express Guanajuato
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205 Reviews from our TripAdvisor Community

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Wellington
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 23, 2015

We stayed here for three nights in December 2015 (two adults and two teenagers in a room with two double rooms). The hotel is located on the outskirts of town. There's not much around other than a family-style restaurant next door. If you use the Apple Maps app to find it, you'll get lost. It showed the hotel in the... More 

Helpful?
Thank KiwiViajero
VMES, General Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

San Diego, California
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 21, 2015

Clean and very well-run hotel. Of course it's a Holiday Inn chain. Breakfast is great! The building itself is a work of art. Pool is a bit small, but it's indoors so it's not too bad if you just want to hang out in the jacuzzi. My only complaint here is the beds. I've stayed here more than five times.... More 

Helpful?
Thank Abner D
Mario R, Guest Relations Manager at Holiday Inn Express Guanajuato, responded to this review

Dear Guest, thank you very much for your good comments, we wish you success in all your travels, we will be happy to welcome you in your next visit , you have a great day . More 

Mayaguez, Puerto Rico
Level Contributor
225 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

I'm a big fan of the Holiday Inn Express brand and I have been staying at them for years. Never in one so beautiful and well kept. They have an Applebees next door and lots of car dealerships. That's the only con I found; that it's distant from the historic district. However, a taxi just charges about $55 pesos to... More 

Helpful?
Thank golflover26
VMES, General Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Costa Rica
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed November 8, 2015 via mobile

The hotel is centrally located, but not for tourism, for which you have to drive into the city which is around 10mins. The hotel is nice, but given how beautiful Guanajuato is, they could have put in a bit more effort to resemble the area. Rooms are big and comfortable, however they have this annoying thing of a central light,... More 

Helpful?
Thank adrialvarez
VMES, General Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

laredo, texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

Check in was a breeze. 8 time staying here and always a great experience. Staff is super nice and helpful. Close to town and also helped me with a city tour. Got complimentary newspaper daily as a IHG member. Wifi is great as is breakfast buffet. No issues from us. Stayed on 5th floor room 537. Will definately be back... More 

Helpful?
2 Thank cs4
VMES, Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victor E. General Manager More 

Fresno
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 12, 2015 via mobile

My family and I stayed here for 7 nights. We had two rooms and we were three adults and two children (ages 4&5). First and foremost, the rooms. The rooms were great and the beds were comfortable. A little more firm than typical American beds, but softer than any other bed I've slept in in Mexico. They do not skimp... More 

Helpful?
Thank jekkajai
VMES, General Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Mexico City, Mexico
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed March 14, 2015

We had a week end family stay and had a good experience in this hotel. We choose it for the pool and the playground. And we where surprised with the good service, room quality, amenities, and sleep quality. The rooms are sound proof, and the beds and linen are great. Also the manager and guest service staff are really professional.... More 

Helpful?
1 Thank Natozka
VMES, General Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Queretaro, Mexico
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed January 27, 2015

When i traveled here for business with a group during the check-in everything that can go wrong went wrong. We had to wait quite some time, because there was only one clerk attending us (group of 19 persons) During check-in when people had their rooms, they returned because their room was occupied! by people from Aeromexico, and apparently they didn´t... More 

Helpful?
Thank Martijn705
Mario R, Guest Relations Manager at Holiday Inn Express Guanajuato, responded to this review

Dear Guest, first of all I'd like to offer you an apology for any inconvenience that you may had experienced during your stay. We appreciate the time you took to send us your comments. Thank you for sharing your experience. It is thanks to this information that we can seek for areas of opportunity to improve and grow to offer... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 19, 2014 via mobile

Ok, so to be honest I stayed here to get more IHG points. I was pleasantly surprised how clean and relatively newly remodeled it was. Breakfast was standard fare and there is a small gym. People are friendly and their shuttle will run you downtown. Downtown is great and well worth the effort to go. I'll write more about the... More 

Helpful?
1 Thank Steven S
EduardoOrtegachowell, General Manager at Holiday Inn Express Guanajuato, responded to this review

We appreciate your feedback and we are happy that your stay has been of the best, and we consider as, the best option if you want to be in the beatiful city of Guanajuato, we hope to be able to greet you again, warm greetings. Sincerily Eduardo Ortega Chowell General Manager. More 

Lompoc, California
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here for 2 weeks in September and October while visiting for business, and found it quite adequate. The hotel building and exterior decoration are attractive, sort of Mediterranean-Spanish style architecture.The rooms are bland, with standard-issue carpet, drapes and furniture. The rooms were larger than average, with room enough for a small couch in addition to the king-sized bed. The... More 

Helpful?
Thank TravelinFool93436
EduardoOrtegachowell, Director General at Holiday Inn Express Guanajuato, responded to this review
Google Translation

Le agradecemos sus comentarios, siempre estamos cuidando cada detalle y uno de los puntos mas importantes es el saber cual... More 

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