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Holiday Inn Express Guanajuato

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Blvd. Euquerio Guerrero 120 Col. Burocrata | Colonia Burocrata, Guanajuato 36250, Mexico
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1 room 1 guest
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Holiday Inn Express Guanajuato
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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laredo, texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was a breeze. 8 time staying here and always a great experience. Staff is super nice and helpful. Close to town and also helped me with a city tour. Got complimentary newspaper daily as a IHG member. Wifi is great as is breakfast buffet. No issues from us. Stayed on 5th floor room 537. Will definately be back... More 

Was this review helpful? Yes
VMES, Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victor E. General Manager More 

Fresno
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for 7 nights. We had two rooms and we were three adults and two children (ages 4&5). First and foremost, the rooms. The rooms were great and the beds were comfortable. A little more firm than typical American beds, but softer than any other bed I've slept in in Mexico. They do not skimp... More 

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Mexico City, Mexico
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed March 14, 2015

We had a week end family stay and had a good experience in this hotel. We choose it for the pool and the playground. And we where surprised with the good service, room quality, amenities, and sleep quality. The rooms are sound proof, and the beds and linen are great. Also the manager and guest service staff are really professional.... More 

Was this review helpful? Yes 1
VMES, General Manager at Holiday Inn Express Guanajuato, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Queretaro, Mexico
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 27, 2015

When i traveled here for business with a group during the check-in everything that can go wrong went wrong. We had to wait quite some time, because there was only one clerk attending us (group of 19 persons) During check-in when people had their rooms, they returned because their room was occupied! by people from Aeromexico, and apparently they didn´t... More 

Was this review helpful? Yes
Mario R, Guest Relations Manager at Holiday Inn Express Guanajuato, responded to this review

Dear Guest, first of all I'd like to offer you an apology for any inconvenience that you may had experienced during your stay. We appreciate the time you took to send us your comments. Thank you for sharing your experience. It is thanks to this information that we can seek for areas of opportunity to improve and grow to offer... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 19, 2014

Ok, so to be honest I stayed here to get more IHG points. I was pleasantly surprised how clean and relatively newly remodeled it was. Breakfast was standard fare and there is a small gym. People are friendly and their shuttle will run you downtown. Downtown is great and well worth the effort to go. I'll write more about the... More 

Was this review helpful? Yes 1
EduardoOrtegachowell, General Manager at Holiday Inn Express Guanajuato, responded to this review

We appreciate your feedback and we are happy that your stay has been of the best, and we consider as, the best option if you want to be in the beatiful city of Guanajuato, we hope to be able to greet you again, warm greetings. Sincerily Eduardo Ortega Chowell General Manager. More 

Lompoc, California
Level Contributor
113 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here for 2 weeks in September and October while visiting for business, and found it quite adequate. The hotel building and exterior decoration are attractive, sort of Mediterranean-Spanish style architecture.The rooms are bland, with standard-issue carpet, drapes and furniture. The rooms were larger than average, with room enough for a small couch in addition to the king-sized bed. The... More 

Was this review helpful? Yes
EduardoOrtegachowell, Director General at Holiday Inn Express Guanajuato, responded to this review
Google Translation

Le agradecemos sus comentarios, siempre estamos cuidando cada detalle y uno de los puntos mas importantes es el saber cual... More 

London, United Kingdom
2 reviews
1 of 5 stars Reviewed October 14, 2014

I am very easy to please. I like clean, comfortable facilities and good service. We were kept waiting an hour as our rooms weren't ready. The bathroom was not particularly clean (slightly greasy). The shower was a trickle. But the breakfast was the worst I have ever had in a hotel, and I've travelled all over the world. I felt... More 

Was this review helpful? Yes
EduardoOrtegachowell, General Manager at Holiday Inn Express Guanajuato, responded to this review
Google Translation

Agradecemos su comentario con respecto a nuestro desayuno, nuestro desayuno es de cortesía y mantenemos un estandard para satisfacer en... More 

Saint Augustine, Florida
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 13, 2014 credit card Amex Card Member Review

A clean and well located hotel with a welcome open air breeze and feel. The staff is friendly and the frond desk staff is accommodating and friendly. Rooms and bathrooms were pleasant and clean. Located close to the colonial center of this lovely town.

Was this review helpful? Yes 1
Mario R, Manager at Holiday Inn Express Guanajuato, responded to this review

Dear Johnny D. we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we´ll be happy to see you soon More 

Leon, Mexico
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 22, 2014

As part of a international Hotel brand you would expect to have all the necessary services and amenities for a business type hotel. Holiday Inn delivers withe very clean, spacious and comfortable rooms. Highly recommended at a decent price.

Was this review helpful? Yes 4
Mario R, Manager at Holiday Inn Express Guanajuato, responded to this review

Dear Guest, we appreciate your nice comments, we hope you continue staying at Holiday inn Express Guanajuato have our best regards, we'll be happy to see you soon More 

Goodrich,MI, USA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 12, 2014

Hotel is very nice. Staff is very accommodating. Just make sure when you leave your room and leave the extra door key in the "enable electric" gizmo (so the power stays on in your room) that they instruct house keeping not to remove it.

Was this review helpful? Yes 1
EduardoOrtegachowell, Manager at Holiday Inn Express Guanajuato, responded to this review

Dear Guest, we apreciate your comments, we hope to see you soon, Best regards. Eduardo Ortega Chowell General Manager More 

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