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Hotel San Diego

Jardin de la Union No.1 y calle Alonso, Guanajuato 36000 , Mexico
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Hotel San Diego
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78 reviews from our community

Traveler rating
    14
    26
    22
    9
    7
See reviews for
21
14
3
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Houston, Texas, United States
Senior Contributor
43 reviews 43 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay at this hotel was very pleasant, we enjoyed the location very much, short walk to practically anywhere. Staff where GREAT, rooms where big and very clean. I would recommend this hotel to anyone the only thing I would suggest is that they get a room in the very back of the hotel because there is a lot of... More 

Was this review helpful? Yes 1
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us, all and every one. We hope, you come back soon and let we will be again part of your experience in Guanajuato city. If you need more information about us, please contact us in this mail: opg@hotelsandiegogto.com.mx My name is Oscar Palafox, Is a pleasure be your host. More 

Minneapolis
Contributor
18 reviews 18 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After reading other Trip Advisor reviews before my stay, I asked a (Spanish-speaking) friend to call and ask for THE quietest room available... Upon our tour group's arrival, mine was the only room on the ground floor, with NO VIEW. But there was also NO NOISE! The rest of our group suffered through the long, music-thumping nights, while I awoke... More 

Was this review helpful? Yes
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us. We hope you comeback soon, thanks for your preference If you need more information about us, please contact us in this mail: opg@hotelsandiegogto.com.mx my name is Oscar Palafox. comeback soon! More 

Milan, Italy
Top Contributor
131 reviews 131 reviews
50 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed February 18, 2015

The hotel is located on a corner of the Jardín Unión, the most central location in Guanajuato. The hotel has pros and cons. The structure of the building is very agreeable, with a nice courtyard, a large terrace and a pleasant style. The rooms, however, are of very different qualities: some have external view, some open onto the courtyard, and... More 

Was this review helpful? Yes 1
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us for the continuous improvement in the quest to excellence quality of the service. We hope, you come back soon with us and please don't forget contact us to a new reservation at the next e-mail: opg@hotelsandiegoguanajuato.com.mx Thank you again! More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Did I mentioned great location? Right in the heart of this magical city, across the street from El Jardin, Teatro Juarez, restaurants and bars galore and two blocks south of the Parroquia de Basílica Colegiata de Nuestra Señora de Guanajuato. If you're interested in tours of this city and the municipalities adjacent to Guanajuato (ex. Dolores Hidalgo, San Miguel De... More 

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Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Dear Edgar, thank you for your positive comments, for us is very important, read comments like yours. all partners that work with us work hard to make to your visit, a really fantastic experience and unforgotten. We hope you come back soon with us. Was a pleasure be your host. Come back soon! More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2015

If you like quiet room (parties until 2 a.m. in the square) then ask for a room in the back. Nice room, clean. Great location to walk in the square, walk throughout the entire downtown with lots of places to eat. Reasonable prices for the rooms with wifi available. Staff is friendly with 24 hour front desk.

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Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Dear James, thanks for your comments and we hope you come back soon with us. Is fantastic we know that you like the hotel and you will need to see the new design in some rooms. Thanks again for your preference. More 

Austin, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2015

I booked my room at the Hotel San Diego online, and I was blown away by the location of this hotel. I can't think of a better place in the city to stay. Within in very, very easy walking distance of so many cool places (Teatro Juarez, Pipila, etc.), and they also put us on the top floor, which has... More 

Was this review helpful? Yes
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Dear Zachary, thanks for your comments and we hope you come back soon with us. Is fantastic we know that you like the hotel and you will need to see the new design in some rooms. Thanks again for your preference. OSCAR PALAFOX Community Manager HOTEL SAN DIEGO GUANAJUATO opg@hotelsandiegogto.com.mx More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 16, 2014

It is top location in GTO. Unfortunately, unbearably NOISE until 3 AM. Simple, you can't sleep before 3AM. WIFI spoty, rooms not much to offer except amazing location. Hotel stuff is good. They try to accommodate your wishes. It is a pity that this great location doesn't have more peaceful time after midnight.

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Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Good afternoon, thanks for your comments, is very important for us ,know what do you think about us. Thanks for your preference and come back soon. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

There is very convinience location where is in front of Union garden . We can go to Pipila,theater Juarez,buy gifts and restaurants within 20 minutes,but it makes some noise late at night..so I couldn't sleep well. The atmosphere and cleanliness were great.

Was this review helpful? Yes
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us. We hope, you come back soon and be again part of your experience in Guanajuato city. For a attention personal please contact me in my mail: opg@hotelsandiegogto.com.mx My name is OSCAR PALAFOX, i'm a Community Manager. please receive my greetings. More 

San Diego, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

This is my 3rd visit to the Hotel San Diego. What is vital to me is the location and how accesible it is to get around when you are right in the heart of Guanajuato. I had a room with 3 beds on the first floor. I was traveling with 3 seniors so staying on the first floor was important.... More 

Was this review helpful? Yes 1
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us. We hope, you come back soon. For a atention personal please contact me in my mail opg@hotelsandiegogto.com.mx My name is OSCAR PALAFOX , and i'm a Community Manager. More 

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

Located next to Main square but location cannot make up for situation above a techno nightclub which closes at 3am. Horrible night. Rooms extremely basic and overpriced. Basin wouldn't empty. Furniture dirty.

Was this review helpful? Yes 1
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

We appreciate your comments, is very important for us because we help to upgrade. Guanajuato is a place where the weekend the party end past 3 am and the streets are very noisy, therefore is a negative external factor that we can´t improve easily. we recomend to you that if you decide comeback soon please call us in advance for... More 

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