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Hotel San Diego

4.0 of 5 Jardin de la Union No.1 y calle Alonso, Guanajuato 36000 , Mexico
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65 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It is top location in GTO. Unfortunately, unbearably NOISE until 3 AM. Simple, you can't sleep before 3AM. WIFI spoty, rooms not much to offer except amazing location. Hotel stuff is good. They try to accommodate your wishes. It is a pity that this great location doesn't have more peaceful time after midnight.

Was this review helpful? Yes
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Good afternoon, thanks for your comments, is very important for us ,know what do you think about us. Thanks for your preference and come back soon. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 15, 2014 via mobile

There is very convinience location where is in front of Union garden . We can go to Pipila,theater Juarez,buy gifts and restaurants within 20 minutes,but it makes some noise late at night..so I couldn't sleep well. The atmosphere and cleanliness were great.

Was this review helpful? Yes
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us. We hope, you come back soon and be again part of your experience in Guanajuato city. For a attention personal please contact me in my mail: opg@hotelsandiegogto.com.mx My name is OSCAR PALAFOX, i'm a Community Manager. please receive my greetings. More 

San Diego, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 6, 2014

This is my 3rd visit to the Hotel San Diego. What is vital to me is the location and how accesible it is to get around when you are right in the heart of Guanajuato. I had a room with 3 beds on the first floor. I was traveling with 3 seniors so staying on the first floor was important.... More 

Was this review helpful? Yes
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Thanks for your comments, is very important for us. We hope, you come back soon. For a atention personal please contact me in my mail opg@hotelsandiegogto.com.mx My name is OSCAR PALAFOX , and i'm a Community Manager. More 

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014 via mobile

Located next to Main square but location cannot make up for situation above a techno nightclub which closes at 3am. Horrible night. Rooms extremely basic and overpriced. Basin wouldn't empty. Furniture dirty.

Was this review helpful? Yes 1
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

We appreciate your comments, is very important for us because we help to upgrade. Guanajuato is a place where the weekend the party end past 3 am and the streets are very noisy, therefore is a negative external factor that we can´t improve easily. we recomend to you that if you decide comeback soon please call us in advance for... More 

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

A friend recommended we stay at San Diego and gave us the name of the manager. Our schedule did not permit an overnight stay, but we went to the hotel anyway and asked the manager if he could suggest a way we could get a feel for the flavor of the city and its people within the 6-7 hours we... More 

Was this review helpful? Yes 1
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Dear friends was for me a big pleasure to you welcome. I am Oscar Palafox, Community Manager to Hotel San Diego and we talked in the reception about the recommendation for your friends in TAXCO, GUERRERO. i hope the next trip to Guanajuato city not be for a few hours and we have the honor to have you hosted for... More 

USA
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 19, 2014

Hotel San Diego is at the heart of downtown Guanajuato. The swirl of activity and the excellent selection of affordable restaurants just steps of the hotel, make this a very convenient place to stay if you don't plan to sleep. The lively crowd parties late into the night at the Jardin. Like most hotels in the center of town, the... More 

Was this review helpful? Yes 2
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

Dear Mike thank you for your comments and we are greatful for your stay with us. we hope you come back again and we can provide you an interior room, as they are more quiet than the outer rooms. visit us in own social networks and please leave your comments and sugestions and you are slope to upcoming offers. recive... More 

Philadelphia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed March 10, 2014

Location - Having escaped from a rundown isolated rental house in the hills of GTO ironically called "Casa Bella", we thought we had died and gone to heaven when we stumbled upon Hotel San Diego right smack in the middle of Le Jardin and the true center of GTO. Huge wide lobby doors open directly onto the Jardin Square which... More 

Was this review helpful? Yes 6
Hotel San Diego G, Director de Relaciones Públicas at Hotel San Diego, responded to this review

dear LIV, thanks for all and each of your comments. we are so happy that you have been guest of SAN DIEGO HOTEL. we hope you return again for assist you with a excelente service as you deserve. thank you newly for you preference. i give you my e-mail for assist you personaly. is a pleasure for me have met... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2014

On our first trip to Guanajuato, we chose this hotel because of the price and location. It had the best location in town especially since we were there for my son's wedding and the church was just outside our hotel's doorsteps. It served its purpose right there...also staff was friendly and helpful and overall service was pretty good. They were... More 

Was this review helpful? Yes 1
Hotel San Diego G, Gerente at Hotel San Diego, responded to this review

Thanks for your comments! We hope you again for know the interiors rooms, are less noisy. we are in a new phase of renovation to rooms for give you a best service of quality like you deserve. newly thanks for your comments and i´m at your service for any other comment or suggestion. i´m Oscar Palafox Comunity Manager Hotel San... More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 2, 2014

The location could not be better. It's right next to the Jardin Square and Teatro Juarez. It's very exciting to be there and you can walk anywhere you want. The staff is friendly and helpful. That being said, it is one of the noisiest places I have ever stayed at. The rooms are dim and dingy looking. The linens are... More 

Was this review helpful? Yes 1
Hotel San Diego G, Manager at Hotel San Diego, responded to this review

Good morning , first of all , thank you to have taken a little time to give us your opinion about us as well as your stay . your feedback will serve us well as we are in a very important hotel change period and that is why it is important for us to consider each and every one of... More 

Senior Contributor
43 reviews 43 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 23, 2014

Rooms are beyond tired - ugly nylon bedspreads, fluorescent lights, ancient brown carpets with stains, narrow uncomfortable beds, almost no natural light. Under no circumstance accept a room on 'first' floor, we were in room 104 and it is effectively underground with a tiny window which gives onto street level. The noise is something else - we spent the entire... More 

Was this review helpful? Yes 2
Hotel San Diego G, Director Comercial at Hotel San Diego, responded to this review

Good morning, first of all we offer an apology for replying to your comments so far. For us your feedback is very important since we are in a period of major change for the hotel, which we completed in full remodeling an entire floor with a new image. We hope on your next visit, you can meet these rooms and... More 

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Additional Information about Hotel San Diego

Address: Jardin de la Union No.1 y calle Alonso, Guanajuato 36000 , Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel San Diego 4*
Number of rooms: 43
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Also Known As:
San Diego Hotel
Hotel San Diego Guanajuato
Hotel Style:
#5 Luxury Hotel in Guanajuato

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