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All 59 Guanajuato hotels

Hotel Casa Virreyes

3.5 of 5 Hotel   |   Plaza de la Paz, 49 y 51, Guanajuato 36020, Mexico
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Hotel Casa Virreyes
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Ranked #24 of 59 Hotels in Guanajuato
A recent review
5 of 5 stars reviewed 3 weeks ago
TravelMXN
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32 reviews from our community

Traveler rating
    7
    13
    7
    1
    4
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Beatiful Hotel with excellent staff. Alfredo the concierge was great. He gave us excellent recommendations, booked our tours and shuttles. Great location! Do no stay in the king beds, since they are in the first floors right in front of the breakfast area. You can hear people having breakfast. Not too much noise but one should know. Also no elevators.... More 

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Arlington VA
Contributor
13 reviews 13 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 12, 2014

My entire group was blown away at this hotel, the rooms are amazing! the location couldn't be better! Food is nearby and plentiful. there's an electronic store next door and a pharmacy and bank. LOVED IT! you should have seen everyone running from room to room checking out neachothers amazing rooms!

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A TripAdvisor Member
1 of 5 stars Reviewed February 16, 2014

Hotel is not worth it's cost. Not 100% clean, old towels and bedding. Worst of all, CAN NOT SLEEP due to loud noise and music up to 5 am. Horrible!!!! Wanted to rest and ended up more stressed and tired than when I arrived. Staff just says that every hotel in the old town is noisy, don't do much to... More 

Was this review helpful? Yes 1
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: How unfortunate that you were not able to enjoy your stay with us due to the noise. The location of our hotel is well displayed on our web site and the noise on the down town streets it is beyond our control specially during a holiday. We can however assure you that most of our guests mainly enjoy... More 

Rome, Italy
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 5, 2014

This could be a great little hotel, but my impression was there was a lack of attention to detail by the management. On the plus side the location is great. The building itself is quite attractive, our room was plenty large for a family of four, the renovation is relatively new, and there is a wonderful deck off the third... More 

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Edelmira H, Gerente at Hotel Casa Virreyes, responded to this review

We welcome your comments, which allow us to improve every day. As you suggested, we are giving more attention from management, and we are working on the verification of housekeeping. Also made ​​some changes with the staff and we are renewing our bedding and making some changes to the decor for the hotel does not look so cold. We hope... More 

San Francisco, California
Top Contributor
57 reviews 57 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed December 31, 2013

We're paying $170 night for a room that should cost $50. It's a dump. I'm uploading photos of the frayed towels. The sheets are old and worn and so rough they itch. The lobby looks like that of a youth hostel. The front desk has no English speaking help--which is fine at a budget hotel, but not one at international... More 

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Edelmira H, Gerente at Hotel Casa Virreyes, responded to this review

We appreciate taking the time to give us your feedback. We made some changes to improve the thigs you are observed. We hired a biligual person, who is now in the front desk to cater foreign guests. We also made changes in our bed clothes and we have changed the towels. For us your opion is valuable and helps us... More 

Calexico, CA
Contributor
20 reviews 20 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 2, 2013

I arrived quite early in the morning off the red eye flight and the front desk was very understanding and accommodating and I was given a room. The room was clean with nice high ceilings but a bit plain. I have to agree with previous reviews regarding the noise which echoes from the atrium and the church bells across the... More 

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: Thank you so much for your review, it's always nice to learn we took good care of you, please visit us again. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2013

My wife and I spent 2 nights in August at this small hotel in central Guanajuato. It is a lovely, old building that has been well maintained. The room on the 3rd floor was clean, spacious and had the bathroom was updated and fairly nice. It lacks air conditioning, but the provided fan was adequate since it cools down considerably... More 

Was this review helpful? Yes 1
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review
Google Translation

Estimado huésped: Encantados de leer sus comentarios sobre su estancia, gracias por su tiempo. Esperamos tenerlos nuevamente con nosotros. More 

San Miguel de Allende, Mexico
Top Contributor
128 reviews 128 reviews
15 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

Hotel Casa Virreyes is in a perfect location in the center of Guanajuato. My wife and I stayed there for one night while visiting with friends. The hotel is comfortable, reasonably quiet and the room we had was clean and comfortable. We were disappointed that we were not given a king size bed as that was what our reservation called... More 

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review
Google Translation

Estimados huéspedes: Agradecemos sus comentarios y esperamos poderles atender nuevamente. More 

Mexico
Top Contributor
77 reviews 77 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 11, 2013

I stayed here for a weekend and the location is really centric, the staff is nice and the hotel is good except the pillows hehehe they were so huge that it was really hard to use them for sleep. So on the good side is the location, you can leave your car in another hotel of theirs that is about... More 

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: We are so happy to hear you enjoyed your stay with us, hope we can be your hosts again on your next visit. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

butler, receptionists, everybody was really friendly. We booked a suite or something with 3 beds, two on the lower part of the suite and one on the upper part, everything was clean. Best of all was the location, its exactly in the middle of the city . We were there for two nights. Price/value ratio was excellent. Good Breakfast too.... More 

Was this review helpful? Yes 1
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Very much appreciated, nice to hear your stay with us and your visit to Guanajuato was a pleasant one. Hope to see you back in the near future. More 

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Additional Information about Hotel Casa Virreyes

Address: Plaza de la Paz, 49 y 51, Guanajuato 36020, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa Virreyes 3.5*
Number of rooms: 20
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