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All 58 Guanajuato hotels

Hotel Casa Virreyes

3.5 of 5 Hotel   |   Plaza de la Paz, 49 y 51, Guanajuato 36020, Mexico
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66%
Ranked #26 of 58 hotels in Guanajuato
A recent review
3 of 5 stars Reviewed October 2, 2013
Greg M Calexico, CA
  • Reviews (27)
  • Photos (19)
  • Amenities
  • Room tips (3)
  • Location
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27 people have reviewed this hotel

Traveler rating
    5
    12
    6
    1
    3
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed February 16, 2014

Hotel is not worth it's cost. Not 100% clean, old towels and bedding. Worst of all, CAN NOT SLEEP due to loud noise and music up to 5 am. Horrible!!!! Wanted to rest and ended up more stressed and tired than when I arrived. Staff just says that every hotel in the old town is noisy, don't do much to... More

Was this review helpful? Yes 1
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: How unfortunate that you were not able to enjoy your stay with us due to the noise. The location of our hotel is well displayed on our web site and the noise on the down town streets it is beyond our control specially during a holiday. We can however assure you that most of our guests mainly enjoy... More

Rome, Italy
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 5, 2014

This could be a great little hotel, but my impression was there was a lack of attention to detail by the management. On the plus side the location is great. The building itself is quite attractive, our room was plenty large for a family of four, the renovation is relatively new, and there is a wonderful deck off the third... More

Was this review helpful? Yes 1
Edelmira H, Gerente at Hotel Casa Virreyes, responded to this review

We welcome your comments, which allow us to improve every day. As you suggested, we are giving more attention from management, and we are working on the verification of housekeeping. Also made ​​some changes with the staff and we are renewing our bedding and making some changes to the decor for the hotel does not look so cold. We hope... More

San Francisco, California
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed December 31, 2013

We're paying $170 night for a room that should cost $50. It's a dump. I'm uploading photos of the frayed towels. The sheets are old and worn and so rough they itch. The lobby looks like that of a youth hostel. The front desk has no English speaking help--which is fine at a budget hotel, but not one at international... More

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Edelmira H, Gerente at Hotel Casa Virreyes, responded to this review

We appreciate taking the time to give us your feedback. We made some changes to improve the thigs you are observed. We hired a biligual person, who is now in the front desk to cater foreign guests. We also made changes in our bed clothes and we have changed the towels. For us your opion is valuable and helps us... More

Calexico, CA
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 2, 2013

I arrived quite early in the morning off the red eye flight and the front desk was very understanding and accommodating and I was given a room. The room was clean with nice high ceilings but a bit plain. I have to agree with previous reviews regarding the noise which echoes from the atrium and the church bells across the... More

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: Thank you so much for your review, it's always nice to learn we took good care of you, please visit us again. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2013

My wife and I spent 2 nights in August at this small hotel in central Guanajuato. It is a lovely, old building that has been well maintained. The room on the 3rd floor was clean, spacious and had the bathroom was updated and fairly nice. It lacks air conditioning, but the provided fan was adequate since it cools down considerably... More

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review
Google Translation

Estimado huésped: Encantados de leer sus comentarios sobre su estancia, gracias por su tiempo. Esperamos tenerlos nuevamente con nosotros. More

San Miguel de Allende, Mexico
Top Contributor
116 reviews 116 reviews
13 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

Hotel Casa Virreyes is in a perfect location in the center of Guanajuato. My wife and I stayed there for one night while visiting with friends. The hotel is comfortable, reasonably quiet and the room we had was clean and comfortable. We were disappointed that we were not given a king size bed as that was what our reservation called... More

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review
Google Translation

Estimados huéspedes: Agradecemos sus comentarios y esperamos poderles atender nuevamente. More

Mexico
Top Contributor
73 reviews 73 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 11, 2013

I stayed here for a weekend and the location is really centric, the staff is nice and the hotel is good except the pillows hehehe they were so huge that it was really hard to use them for sleep. So on the good side is the location, you can leave your car in another hotel of theirs that is about... More

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PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: We are so happy to hear you enjoyed your stay with us, hope we can be your hosts again on your next visit. More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

butler, receptionists, everybody was really friendly. We booked a suite or something with 3 beds, two on the lower part of the suite and one on the upper part, everything was clean. Best of all was the location, its exactly in the middle of the city . We were there for two nights. Price/value ratio was excellent. Good Breakfast too.... More

Was this review helpful? Yes 1
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Very much appreciated, nice to hear your stay with us and your visit to Guanajuato was a pleasant one. Hope to see you back in the near future. More

Mexico City
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 27, 2013

This is a small hotel very well located, near the main attractions downtown. The common areas are very nice and the room had a good size. We were on the third floor and after a few times going in and out we wished the hotel had an elevator. Sleep quality wasn’t the best. At night, I could hear some street... More

Was this review helpful? Yes 1
PJsMM, Director Comercial at Hotel Casa Virreyes, responded to this review

Dear guest: thank you for your comments they are very much appreciated. Please do visit us again. More

San Fernando, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2011

This was a wonderful, little hotel. The staff was attentive and helpful with the questions we had. It is in a GREAT location across from the Basilica (walking distance to almost everything!) The included breakfast was very good and the rooms are nice and relatively modern (light a little dim, though). Our only complaint was that in my cousin's room... More

Was this review helpful? Yes 1
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Additional Information about Hotel Casa Virreyes

Address: Plaza de la Paz, 49 y 51, Guanajuato 36020, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa Virreyes 3.5*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Number of rooms
20

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