I have stayed at the Camino Real Expo 5 times this year. The first three stays were pretty good. The last two stays have been markedly worse than the others. 1. The hotel chain has a loyalty program called Circulo Real. In my 5 stays, the points were never credited to the room even though I presented the card at... more

We had to sit in reception for 3 hours and saw rooms reserved for our party given to people who arrived later than us. It was a hot day, we had flown in from Mexico City and had no time to freshen up before having to go out. Although the desk staff knew we wanted to see the manager to... more

I stayed here while attending a congress in the Presidente Intercontinental. This is a nice hotel with ample rooms, nice and comfortable overall. I have some problems with my Orbitz reservation, because I arrived in a festive day (May 1st) and the reservation staff didn't work that day. I have to leave a deposit, which they returned me the next... more

I spent the weekend here with my partner, who was on business. It was a first of dozens of trips to this hotel that involved a weekend and I thought it would be fun for me to join. The hotel is a fine business class hotel. We were on the Executive floor which was comfortable. However, there is a club... more

My partner and I stayed at the Camino Real Expo for 4 days January 2008, while recovering from some elective surgery. My experience was the complete opposite of the previous reviewers. The moment we arrived we were whisked to the 9th floor private Club Level check in, shown to our suite overlooking the city. For some reason even though the... more

Chicago, IL Date: Nov 28, 2007 BAD CUSTOMER SERVICE: I stayed in the hotel for two days! It is a very expensive hotel but found the carpet to be extremely filthy with lots of soiled spots. Also, there were hair and dirt on the sheets. I called front desk to complain and they moved me to another room the next... more

Estuve en el mes de abril en este bello hotel, muy bien localizado para los interesados en asistir a la... more

Lo unico bueno que puedo decir de este hotel es que los cuartos son amplios , la cama es comoda... more