We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis Guadalajara Expo

Av Mariano Otero 1400 | Col Residencias Del Bosque, Guadalajara 44510, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Ibis Guadalajara Expo
View Map
Add Photo Write a Review

249 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    40
    72
    81
    34
    22
See reviews for
34
45
28
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (58)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (53)
All months
Guadalajara, Mexico
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed June 28, 2015

At check in even though they had all my membership information i still had to manually fill out a form. Only one lift was working. The room was ok, not well finished and with only one double plug point in the whole room. Then it started to rain, and water was coming in through the fan vent in the bathroom... More 

Was this review helpful? Yes
Gabriela N, Manager at Ibis Guadalajara Expo, responded to this review

Dear Guest : I really appreciate the comments about the service and facilities about ibis Guadalajara Expo. The rain water has been each time more than an issue. You can be sure the Front Desk Department was not already aware about the problem on the second room. Er are going to work har on haow to manage these circumstances and... More 

2 reviews
4 of 5 stars Reviewed May 12, 2015

confortable great location if you go to expo. There is a shopping center few blocks away and several places to eat. if you want to go to downtown you may take a bus just besides a starbucks route 629 takes you there for 6 pesos (less than 0.5 usd) and is pretty safe. a taxi may cost like 80 pesos.

Was this review helpful? Yes
Charlotte, North Carolina
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 18, 2015

I just got back from a short business trip to Guadalajara at the Expo. This recently renovated hotel is just across the street from the Expo, where they hold different trade shows (the one I attended was jewelry, but there are furniture, book fairs etc. throughout the year) This hotel is what I would call "European style" meaning it is... More 

Was this review helpful? Yes
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 1, 2015

The key cards deactivated almost everyday, which also meant that we couldn't take the elevator to our rooms, without going via the lobby. The first room we got had no hot water, we complaint about it and got a new room. It was said the parking exit would close automatically, which it didn't and so we put our car at... More 

Was this review helpful? Yes 1
Gabriela N, Manager at Ibis Guadalajara Expo, responded to this review

Dear Guest, I really appreciate your comments about the service and facilities ot eh ibis Guadalajara Expo. I' sorry for the first room your received. It should have disabled. About the parking door, it really closes automatically, it should have had opened by mistake.We are training our staff constantly and will reinforce this item. Otherwise, I'm very glad to let... More 

Guadalajara Metropolitan Area, Mexico
1 review
1 of 5 stars Reviewed November 18, 2014

Terrible overall experience - Whats the deal with the keys to 'activate' the room? My wife and me were given two electronic keys, but they are BOTH needed to enable bathroom light and TV?? So, one of us can´t go out? - My reservation said checkout time was 1pm but front desk told us to leave by noon. I told... More 

Was this review helpful? Yes
Gabriela N, Manager at Ibis Guadalajara Expo, responded to this review

Dear Guest, I'm so sorry that you had such a terrible experience. I have inquired and, in fact, the air conditioning of that room was not working correctly. However, everything would have solved if you would report it to the Front desk in order to what would have been necesary. I wonder if you are aware of our 15 minutes... More 

Manzanillo, Colima, Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 23, 2014

The attitude of reception wasn't entirely pleasant, no dental hotel supply and they send you to oxxo, no room service, there were hair in the melon and toasters laying on the buffet do not work properly, poor quality, very few channels available on TV. The place have a good design and structure, its a little small but just ok and... More 

Was this review helpful? Yes
Gabriela N, Manager at Ibis Guadalajara Expo, responded to this review

Dear Guest, we are really sorry if your experience at ibis Guadalajara Expo, was not as pleasent as you were expecting. We usually have dental kits at Front Desk, howerer, we had high demand since fortunately received many people, but our supplier does not respond quickly, so we are looking for another one. You can be sure at our restaurant,... More 

El Paso, Tx
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 18, 2014

Ibis GDL is a nice hotel in a great location. The staff is very friendly and helpful. The rooms are spotless. This is not a luxury hotel but it is a great value and in very good condition. The breakfast was good and priced right. Dinner was not very good and the service was less than friendly.. Ibis is located... More 

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes 1
Dania Beach, Florida
2 reviews
4 of 5 stars Reviewed June 23, 2014

I will be returning to this hotel in July for the third time...a great location and friendly staff.. I do my best with my limited Spanish and have no problems with the check-in process...taxis are available...rooms are clean.....look forward to my next visit....

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (3)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (14)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (3)
Viewed
Room/suite (13)
Viewed
Dining (12)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Guadalajara hotels
0.1 mi away
Guadalajara Plaza Expo
Guadalajara Plaza Expo
#20 of 115 in Guadalajara
4.0 of 5 stars 511 reviews
0.4 mi away
City Express Guadalajara Expo
City Express Guadalajara Expo
#63 of 115 in Guadalajara
3.5 of 5 stars 59 reviews
0.0 mi away
Ibeurohotel
Ibeurohotel
#57 of 115 in Guadalajara
4.0 of 5 stars 7 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Celta
Hotel Celta
#64 of 115 in Guadalajara
3.5 of 5 stars 88 reviews
0.3 mi away
Villa del Sol Hotel
Villa del Sol Hotel
#54 of 115 in Guadalajara
4.0 of 5 stars 7 reviews
0.1 mi away
Real Inn Guadalajara Expo
Real Inn Guadalajara Expo
#74 of 115 in Guadalajara
3.0 of 5 stars 61 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay