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Ibis Guadalajara Expo

2.5 of 5 Av Mariano Otero 1400 | Col Residencias Del Bosque, Guadalajara 44510, Mexico
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Ibis Guadalajara Expo
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Ibis Guadalajara Expo
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199 reviews from our community

Traveler rating
    28
    60
    66
    28
    17
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28
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27
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Guadalajara Metropolitan Area, Mexico
1 review
1 of 5 stars Reviewed November 18, 2014

Terrible overall experience - Whats the deal with the keys to 'activate' the room? My wife and me were given two electronic keys, but they are BOTH needed to enable bathroom light and TV?? So, one of us can´t go out? - My reservation said checkout time was 1pm but front desk told us to leave by noon. I told... More 

Was this review helpful? Yes
Gabriela N, Manager at Ibis Guadalajara Expo, responded to this review

Dear Guest, I'm so sorry that you had such a terrible experience. I have inquired and, in fact, the air conditioning of that room was not working correctly. However, everything would have solved if you would report it to the Front desk in order to what would have been necesary. I wonder if you are aware of our 15 minutes... More 

Manzanillo, Colima, Mexico
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 23, 2014

The attitude of reception wasn't entirely pleasant, no dental hotel supply and they send you to oxxo, no room service, there were hair in the melon and toasters laying on the buffet do not work properly, poor quality, very few channels available on TV. The place have a good design and structure, its a little small but just ok and... More 

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Gabriela N, Manager at Ibis Guadalajara Expo, responded to this review

Dear Guest, we are really sorry if your experience at ibis Guadalajara Expo, was not as pleasent as you were expecting. We usually have dental kits at Front Desk, howerer, we had high demand since fortunately received many people, but our supplier does not respond quickly, so we are looking for another one. You can be sure at our restaurant,... More 

El Paso, Tx
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 18, 2014

Ibis GDL is a nice hotel in a great location. The staff is very friendly and helpful. The rooms are spotless. This is not a luxury hotel but it is a great value and in very good condition. The breakfast was good and priced right. Dinner was not very good and the service was less than friendly.. Ibis is located... More 

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes 1
Dania Beach, Florida
1 review
4 of 5 stars Reviewed June 23, 2014

I will be returning to this hotel in July for the third time...a great location and friendly staff.. I do my best with my limited Spanish and have no problems with the check-in process...taxis are available...rooms are clean.....look forward to my next visit....

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Houston, Texas, USA
1 review
2 of 5 stars Reviewed July 6, 2013

Stayed at this hotel on numerous occasions. Arrived at almost 1am and they could not find reservation - even after giving them the number which I found on my blackberry. Even then, they could not find it. Eventually found it but told me the rate was different and billed me accordingly. Subsequently billed me twice if not 3 times. I... More 

Review collected in partnership with Accorhotels.com

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Joan F, General Manager at Ibis Guadalajara Expo, responded to this review

Dear guest, I'm very sorry about your stay. You can be sure that I will talk with the front desk clerk and I will investigate what has happened with your charges. I'm sure there is a reasonable explanation. Once again I apologize about your inconvenience at the hotel More 

Dana Point, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 21, 2013

Stayed while visiting friends family. The room was adequate, clean and comfortable. Parking easy and the breakfast buffet was on until we ate most mornings at 1100. Overall a good travel experience once we found out that both room keys had to be in the device slot by the door to get lights, air conditioner and tv running.....

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mexico city
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2013

perfectly located, basic but well equipped, standard business hotel, near convention hall, breakfast buffet included, easy parking. Hotel manager is very keen on making sure that stay was satisfactory. Best hotel rate in town, taxis available just as you exit. Better than expected quality of rooms. Had some trouble with the keys to activate the elevators. Wifi is free of... More 

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed March 20, 2012

Maintained clean and service is OK. compared to the one in MTY much better ..xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Additional Information about Ibis Guadalajara Expo

Address: Av Mariano Otero 1400 | Col Residencias Del Bosque, Guadalajara 44510, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ibis Guadalajara Expo 2.5*
Number of rooms: 159
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