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Aloft Guadalajara

Certificate of Excellence
Av. de las Americas 1528 | Colonia Country Club, Guadalajara 44637, Mexico
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Aloft Guadalajara
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95 Reviews from our TripAdvisor Community

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Traveler rating
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    13
    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (36)
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    (22)
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    (19)
  • Dec-Feb only
    (18)
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Guadalajara, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I love it, the rooms are super small for the prize 5,000 mxn per night for that space i have to say it's not worth it even though there is a bar named evva and it has a pool and it's super good the service, also the location is good if you are looking for something to eat

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Brownsville, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed June 26, 2015

The room was a great size and the service was great. But the location was the best part because it was across amazing restaurants and a mall. I would definitely stay there again and I would recommend it!

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Yadira C, Front Office Manager at Aloft Guadalajara, responded to this review

Dear rmg8006 Thank you so much for your comments about Aloft Guadalajara! Its great to know you like the hotel and the surrounded areas. Hope to have you back at home soon. Best regards!! Yadira Chapula Mendoza FO & Refresh Manager More 

Miami, Florida
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 4, 2015

The hotel is located in the financial district of Guadalajara (GDL), close to bars and restaurant and therefor offeres a good logistics venue. However, the people in charge of events in this hotel are not well-trained and do not care much about thier job. There were several things going wrong there: -The event planner send a subordinate to meet us... More 

Was this review helpful? Yes 1
Yadira C, Front Office Manager at Aloft Guadalajara, responded to this review

Dear Sismo! I read your comment very carefully, I am so sorry to learn about this not positive experience. I am turning your review to the GM and the F&B Manager in order to follow up all the improvements areas you listed. I sincerely hope you can give us another chance to have you back as a guest and offer... More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

Pros: The staff was very nice & attentive. The hotel room was a great size and was very clean. I loved how pet friendly they were! Staff brought my chihuahua dog bowls and a bed! Cons: Pool was not heated. I was working out in the gym at night and the lights are automatic so they kept shutting off for... More 

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Yadira C, Front Office Manager at Aloft Guadalajara, responded to this review

Dear Nathalie! Its Great t know your stay experience at aloft Guadalajara! Thank you very much for your feed back, we are checking the opportunity areas that you comment on your review. I hope to have back very soon. Best Regards!!! Yadira Chapula Mendoza FO & Refresh Manager More 

Los Angeles, California
Level Contributor
83 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 483 helpful votes
4 of 5 stars Reviewed May 26, 2015

Wife and I celebrated our anniversary here this Memorial Day weekend. Both of us spoke very little Spanish even though we should prob. speak more being from Los Angeles. We wanted a newer hotel somewhere between Zapopan and Historical Center for easy public transport. Aloft was in a perfect location. The check in process was simple and the staffs were... More 

Was this review helpful? Yes 3
Yadira C, Front Office Manager at Aloft Guadalajara, responded to this review

Dear Frank!! Thank you so much for your comments. Its awesome to know you had a great time on this special date and then that you enjoy the beautiful Guadalajara and Zapopan cities. I allow me to share your review with the hotel Staff because this is a perfect example how we can collaborate to make a good memory on... More 

Nueva York
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 25, 2015

This is not the W hotel but it's close. It has the same atmosphere. The rooms are nice and brand new. They are a combination of a W hotel room or the Standard Hotel. The bathroom is very comfortable and has very nice Bliss soaps etc. The staff is very nice although its a bit odd seeing them in jeans... More 

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Yadira C, Front Office Manager at Aloft Guadalajara, responded to this review

Hello JRGNY Thank you so much for your comment of aloft Guadalajara. We are so happy to know you liked our concept and location. I already share with the Staff your opinion, its so motivating to receive your feedback. Best Regards!!! Yadira Chapula Mendoza FO & Refresh Manager More 

Indianapolis, Indiana
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 4, 2015

My first experience with this hotel was terrible. Do yourself a favor and book a different hotel. Here's a summary of everything that was wrong during my stay: 1. One individual (a contractor, not even an employee, who was not with a hotel employee) opened my door without knocking on first. He started to replace some stuff on the door... More 

Was this review helpful? Yes 1
Yadira C, Manager at Aloft Guadalajara, responded to this review
Google Translation

Estimado diegonline. Antes que nada, quiero agradecerte sinceramente los comentarios que personalmente platicamos via telefónica durante tu estancia al igual... More 

Sacramento, California
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed May 1, 2015

A class above the typical Aloft in the US. We stayed in the suite, with unobstructed corner views of the Centro Historico. Very spacious and ultramodern. Av de las Americas is a bit hazardous if you are driving or walking. Since we had rental car, location outside the city center is not too problematic. Almost all of the newer hotels... More 

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Yadira C, Front Office Manager at Aloft Guadalajara, responded to this review

Dear NigellaCB!!! Thank you so much for your comments about your stay at Aloft Guadlajara!! Its fantastic to know you enjoyed the savvy suite, fantastic city views, location and local food. Guadalajara and the surrounded towns are amazing places to visit. We hope to have you back soon. Once again Thank you!!! Best Regards Yadira Chapula Mendoza FO & Refresh... More 

Mexico city
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 12, 2015

The hotel is located on a very busy thoroughfare north west of downtown. If you are driving be prepared for very tight parking situation. I realize this is not a hotel that provides many services, but this time around their incompetence went beyond tolerance levels. I arrived by car on a Thursday night. There were cars and cabs blocking entrance... More 

Was this review helpful? Yes 1
Yadira C, Guest Relations Manager at Aloft Guadalajara, responded to this review

Dear Ezra. Thank you very much for your feedback and valuables comments. We are committed to improve and it is very helpful to us the point of view of the guest, this allow us to make it better continuously. We are sorry to know that the establishment that share the building with aloft complicate your stay so much, we are... More 

Cabo San Lucas, Mexico
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 28, 2015

We fled to Guad. after Hurricane Odile in Cabo in Sept. We had been without power, water, food, etc for 5 days. We were a wreck (my wife, 3 little boys, my dog, and myself) Aloft took such great care of us. I will always be greateful to them. We literally layed in the room for 36 hours recuperating. I... More 

Was this review helpful? Yes
Yadira C, Guest Relations Manager at Aloft Guadalajara, responded to this review

Hello anrclark!!! We have no words to thank you for your comment. Its so nice to know we were in someway a little helpful to you and your family. I share this review with my colleagues because is very important to know for them that there is no small effort when we work on hospitality business. I really would like... More 

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