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Hampton Inn by Hilton Guadalajara/Expo

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Av. De las Rosas No. 3030, Guadalajara 44500, Mexico
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1 room 1 adult
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Hampton Inn by Hilton Guadalajara\/Expo
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370 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 2 weeks ago

Would not wish to arrive tired and exhausted after travelling for 19 hours and arrive at a Hampton Inn by the airport. Would not wish to use their web site as it did not mention they had two Hamilton Inns in Guadaljara and I paid for a taxi to the wrong one , no shuttle and had to pay for... More 

Review collected in partnership with Hampton

Helpful?
Thank deborahcE2324DQ
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Ms. Deborah, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. Moreover I tell him that regret has confused the hotel with our sister hotel which is located in the airport, we handle standard transportation from 8am to 7pm. The brand from the United... More 

DENVER
1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone is very friendly,polite and helpful. One of the best customer service I have had experienced. Especially the housekeeping department was 100% on their game. I will recommend it to everyone I know and anyone that asks. My family agreed with me; you guys are the best! Thank you, thank you! .

Review collected in partnership with this hotel

Helpful?
Thank villalabos1971
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear guest, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. Sincere welcome your comments and what are these that help us evaluate our services and no doubt we can realize that you and your family 100% satisfied, it's something that we as a company... More 

SALT LAKE CITY
Level Contributor
142 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed December 23, 2015

I was pleasantly surprised with this Hampton Inn by Hilton, the hotel is very clean and its location practical, the rooms are standard Hilton rooms with great bedding and all the amenities found in them. Room was spacious with flat screen TV, couch and desk, wifi was strong in the room and the noise level well insulated with double pane... More 

Helpful?
1 Thank DIDIERGOLF
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Travel Guru, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It is our pride to know that our location, service and quality has become of his total pleasure and because we know is quite knowledgeable on the tourist industry, it is a pleasure... More 

Sacramento, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 14, 2015

we had a sales meeting there, the facilities were great. the staff was very attentive to our needs and requierments.. There was ample parking for all of our cars. Security in the facility was outstanding. Checking in and out was very smooth and professional.

Review collected in partnership with this hotel

Helpful?
1 Thank Art A
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear guest, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It gives us great pride that he could enjoy the many benefits that we as a brand and is even more gratifying to know that this is not the first nor the last time... More 

Guadalajara Metropolitan Area, Mexico
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 14, 2015

Besides the standard of a Hampton Inn, the staff goes well and beyond their duties. They make everything effort less. Whereas you are checking inn or checking out or just asking for directions they are great. It does not matter the changing shifts, they are all very helpful.

Review collected in partnership with this hotel

Helpful?
Thank K8861RQalbertor
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear guest, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It gives us great pride that he could enjoy the many benefits that we as a brand and is even more gratifying to know that this is not the first nor the last time... More 

1 review
5 of 5 stars Reviewed December 5, 2015 via mobile

The service is awesome, they workers are very great people. I totally will go again and stay there. Recomended. The bar, laundry and cleaning service excelent. The place is secure and the privacy of the rooms are good.

Helpful?
Thank L C
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear guest, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It gives us great pride to know that the quality of our rooms, service staff team and the location of the hotel will enjoy it even more knowing that we visit frequently. No more... More 

Austin, Texas
1 review
2 of 5 stars Reviewed December 1, 2015

Managers reception was just two drinks. No eats. Pretty austere facilities all round. Very expense $190 dollars plus tax.(But it was FIL week with 100% occupancy) The rooms were clean and OK, but low equipped in kitchen area (microwave).

Review collected in partnership with this hotel

Helpful?
Thank peterwH2602TX
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Mr. Peter, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. Let me tell you as a brand are the standards that apply to Mexico, we hope you enjoyed the many services that we as a brand, we hope you have been enjoying your... More 

West Covina, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 16, 2015

Guadalajara is a great city to spend a few days in. The hotel staff are excellent and very helpful. They arrange for a ride to airport w/ their shuttle also. They also help you with tours if you need one. All in all a great place to stay!

Helpful?
Thank Manuel G
Juan Carlos M, General Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It is our great satisfaction to know that your stay in our hotel was pleasant in every way. By our team we offer a friendly greeting and hope to see you again on your... More 

Voorhout, The Netherlands
1 review
4 of 5 stars Reviewed November 10, 2015

Great location, Quite and with great value for your money. Service and kind attention from the stuff is great. could have a bit more variety for breakfast. During convention at the EXPO it might be busy a bit but still quiet in the room

Review collected in partnership with Hampton

Helpful?
Thank Danny R
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear guest, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It gives us great pride to know that your time with us was the best possible way and we were able to exceed their expectations towards us, our team of staff will be very... More 

San Francisco, California
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

This hotel is located in a very good location in Guadalajara and for the best value to room ratio this Hampton is a winner. They offer complementary self parking, breakfast and you get two free beers at the bar from 6-8PM. The breakfast is your standard continental breakfast with a few warm Mexican dishes, the staff is attentive and the... More 

Helpful?
Thank Andres E
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Andrew, First of all we want to sincerely thank you for taking the time to share with us how was your experience in our hotel. It is our great satisfaction to know that more could enjoy our complimentary services such as the high speed internet 100% free and complimentary 2 beers we have for our guests. It was a... More 

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