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All 110 Guadalajara hotels

Presidente InterContinental Guadalajara

4.0 of 5 Hotel   |   Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
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Presidente InterContinental Guadalajara
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Ranked #16 of 110 hotels in Guadalajara
A recent review
4 of 5 stars Reviewed December 21, 2013
ELMOSH Detroit, Michigan
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207 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Presidente InterContinental Guadalajara
See the most recent reviews
Detroit, Michigan
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2013

The Hotel is very nice and comfortable, the beds are good and the rooms are clean. The service staff is professional and friendly. The location is good, there is a small in walking distance and various restaurants. It looks more expensive, but it was fairly affordable.

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Guatemala City, Guatemala
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2013

I stayed for a week during a Forum in Expo Guadalajara. You have to get a taxi to go to the Expo, but the rooms are very comfortable (everything is new), the room service very good and the food in the restaurant is delicious. In front you have a mall, not the most fancy, but it is big. In the... More

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Mexico City, Mexico
Top Contributor
134 reviews 134 reviews
56 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 29, 2013

The last time I stayed in this hotel a couple of years ago it was under remodelation. Now it is great. The romos ample, great air condition and TV, great ammenities and great Executive Room. The only thing that needs improving immediately is the valet service. It takes for ever to get your car. You can always ask in advance... More

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Los Gatos, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 20, 2013

I had my worst experience ever in any hotel at Presidente InterContinental Guadalajara... and I've stayed at some very bad hotels in my lifetime. I booked 3 weeks in advance. I am a Platinum Elite at IHG Rewards so I got a bigger room from them, although it looked old and not well maintained. The room AC was not working... More

Was this review helpful? Yes 3
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Ricardo T, We are extremely sorry that your stay did not meet your expectations nor under the standards we are used to provide our guests. We would like to inform you that we have taken immediate actions regarding the plague you mentioned. These insects that usually exist in the trees during summertime were fumigated with our company SIECOC to... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2013 via mobile

very good service, especially to ramiro at check-in was very helpful and attentive, the place was very clean, very safe and excellent location very spacious room and all very professionals throughout the week I was staying,I will be back soon a great experience and thank you very much for your services

Was this review helpful? Yes 2
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 15, 2013

I stated here about 10 years ago and was happy to learn it was remodeled. However, this time it was a really bad experience!!! There was a cockroach in the room!!!! This is beyond acceptable for a 5 star property!! Furthermore, my mom is insulin dependent thus she needs to keep the medicine cold at all times, we gave our... More

Was this review helpful? Yes 3
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

We sincerely regret the trouble we have caused with the misplacement of your insuline, reason why we immediately decided to refund the amount indicated by you. We continually strive to improve our standards in order to serve you better and to prevent that any similar event re-occurs. We are going to retrain our restaurant staff to follow the proper procedures... More

14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

It's a nice place, pool is heated to 30' c, and I was told they had cheap massages, but it's $150 for 80 min! It's located southwest of the center, other reviews describe location. There's a mall across the street, with some food options too, and you can take bus #258 into the center for 6pesos, takes about 20-30 min.

Was this review helpful? Yes 1
Claremont, North Carolina
Top Contributor
264 reviews 264 reviews
63 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed June 11, 2013

If you're in the area for business, not a bad option, as the rooms have been renovated and are quite nice -- at least on the club floor hallways. Modern, nice, and comfortable rooms with well appointed and big bathrooms. However, some things to be weary of: 1. What other travellers have said regarding the A/C is quite true. You're... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Presidente InterContinental Guadalajara, responded to this review

Dear ATLconsultant, We appreciate your feedback regarding our property. It is nice to know that you found the rooms comfortable. Please allow me to apologize for the inconvenience and negative impression you may have had over the unsatisfactory service and quality you had on the Club level. In addition, I sincerely apologize for the air conditioning issue you experienced. I... More

San Diego, California
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2013

The hotel was recently renovated and looks great. If you happen to have Ambassador status with Intercontinental, then you will be upgraded to the Club floor and enjoy free breakfast and evening snacks at the club lounge. The rooms are clean, wide and fresh looking as well as the shower and bath. There is only one restaurant for the hotel... More

Was this review helpful? Yes 3

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Additional Information about Presidente InterContinental Guadalajara

Also Known As:
Presidente Intercontinental Guadalajara Hotel
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Guadalajara
#13 Family Hotel in Guadalajara
#15 Business Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Official Description (provided by the hotel):
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 
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