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All 113 Guadalajara hotels

Presidente InterContinental Guadalajara

4.0 of 5 Hotel   |   Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
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Ranked #24 of 113 Hotels in Guadalajara
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Fronterizo Rio Grande Valley
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237 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rio Grande Valley
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A colleague and I were on a business trip, and returned to the place we stayed last year, what a difference! From the moment I walked in the room and went for a water glass...it was filthy. At 1:30 in the morning I had to call the desk because there was a group of young kids staying on our floor... More

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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my first time in Guadalajara, I don't speak much Spanish (enough to get by). I checked in quite late, but from the moment I stepped from the taxi, the service was excellent. David took my bags, stayed with my through check in (which was very efficient) and brought my bags to my excellent room (Floor 22, Presidente club).... More

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Baltimore, Maryland
Top Contributor
71 reviews 71 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

After a weeks long business trip in a series of so-so hotels, it was a pleasure to stay here for four nights on my last stop. The staff were incredibly helpful. I was happily checked in early and given a great room. Very spacious, nicely decorated, and with nice amenities (a huge tub that was large enough for a big... More

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Merida Yucatan
1 review
1 of 5 stars Reviewed 2 weeks ago

In My last stay It has been a complete disappointment - from the check in , the lack of training of the personnel, the complicate process, the complete experience was completely disgusting. They Also offer me the access to "club intercontinental" and a possible breakfast and snacks during my stay - well. just one breakfast and half a cheese stick... More

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Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

I appreciate the time you have taken to bring this matter to our attention and allowing me the opportunity to address your concerns. Please accept my sincerest apologies for the inconvenience you experienced as a result of poor condition of your stay. We have fallen short of your expectations on this occasion, which is of great concern to us. We... More

San Anselmo, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel itself is nice, if not just like so many other business centric hotels, somewhat sterile. The rooms are spacious, and offer really nice bathrooms and amenities, as you would expect in a business hotel. I have stayed in two higher levels of rooms and both were well appointed and comfortable. The Presidential Level included a larger room with... More

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Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

We really appreciate your feedback regarding your recent stay at Presidente Intercontinental Guadalajara. It is a great pleasure to hear, that our associates and our rooms were up to your expectations. We are looking forward to welcome you again. Sincerely Gustavo Staufert General Manager More

Austin Texas
Top Contributor
53 reviews 53 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 26, 2014

The hotel is located comfortably close to shopping, dining and many business locations. Staff is warm and friendly. The interiors different than the standard decoration we find in luxurious hotels. I especially liked the look of the bathrooms and shower area. Small things make a different for a business traveler :) Downside was AC, else would have given 5 stars.... More

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Miami
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stayed in the Intercontinental Club aisle. The room had a great view, i had fresh fruits and free water for been Platinum Ambassador, among other perks. Front desk was great, greet me with a smile and treat me like a king. At the Intercontinental Club the service and breakfast was excellent too. Room service was slow, this is an... More

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Charlotte, North Carolina, USA
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 16, 2014

We stayed on the 23rd floor and had a great room with a view. A friend stayed on the same floor but with no exterior view and said that the room was way too dark. The hotel is very nice, the staff is friendly and helpful. The morning wait staff in the restaurant were fantastic as is their breakfast buffet.... More

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Top Contributor
69 reviews 69 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 10, 2014

Arrive late night yesterday. Wake up early and had breakfast at 6:30am Sunday. Hot meals is available by 7am. cold cuts, fruits, breads and juices are available at 6:30am. The duty supervisor is accomodating...he offered omelet before 7am which us great. Staff are cheerful and helpful. 2nd time at this hotel. will be staying for the next 7 days.

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Jacksonville, Florida
Top Contributor
476 reviews 476 reviews
130 hotel reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed August 8, 2014

It is a very nice hotel. The lobby is well laid out and exquisite. The rooms are roomy and well maintained. There are restaurants in the hotel as well as close by. I don't think you can do better, it is a ways from the airport but close to everything else in the city.

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Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara

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