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Presidente InterContinental Guadalajara

Certificate of Excellence
4.0 of 5
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Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
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Presidente InterContinental Guadalajara
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Ranked #27 of 115 Hotels in Guadalajara
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Tatiana M San Jose, Costa Rica
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, Costa Rica
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everytime that i have to go to Guadalajara, i choose this hotel and everytime they approve my expectations. This time I arrived late in the night and my room was ready just to put on the pijama and got to bed. The service got improved, definitely i will stay there again in my next visit to Guadalajara.

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Newport Beach, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good if going for business No spa The pool area has no shade no tables to put your drink. They used to have spa but is closed. Down stairs ha a couple of shops. But the nice thing is that you have the big mall across street. The location is great!

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Seattle, Washington
Top Contributor
147 reviews 147 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice. I go to Guaf several times a year. First time at this hotel. Arrived early and the concierge was very nice in getting a room for us since we arrived on delayed red-eye. Offered us an upgrade for larger and better room with additional courtesies that was reasonable. Room had a wonderful west facing view.spectacular sunsets. Room was... More 

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Senior Contributor
48 reviews 48 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed here many times and are always pleased with the rooms and the service. It is worth the upgrade to the club level for the breakfast and the included happy hour. We look forward to many more stays here as it is conveniently located right across from Plaza del Sol.

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Mexico City, Mexico
Top Contributor
60 reviews 60 reviews
24 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a conference. The hotel as with most interncontinental hotels offers great comfort. The rooms have been revamped and now offer a sleek and modern design. The food is very good and the hotel offers 24 hour room service, great for when arriving on a late flight. The desk in the room is large and offers great working... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel in a great location. The rooms are modern & spacious with a lovely bathroom, huge, comfortable bed & plenty of space to work. What really sets this hotel apart is the service. The General Manager and all of his staff pay attention to all the little details of your stay to make their guests feel very special!

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Princeton Junction, New Jersey
Top Contributor
282 reviews 282 reviews
56 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed April 15, 2015

This is a former Hyatt hotel, which accounts for the architectural style; atrium with glass elevators. The hotel has been updated fairly recently. The rooms are attractive and well appointed. The bathrooms--particularly the showers--are great. Parts of the lobby were on the dark side, perhaps a bid for energy conservation. The location is not at the center of town, but... More 

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17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 3, 2015

I stayed at El Presidente over the holidays while visiting friends in the area. The hotel lobby and public facilities have seen better days (it appears to be stuck in the late 70s) though this could be overlooked if the management and front desk staff weren't so arrogant. The Club and restaurant waitstaff are terrific, however the front desk staff... More 

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SMC3515, Gerente at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you for sharing with us your experience at Presidente InterContinental Guadalajara. We appreciate the time you have taken to bring this matter to our attention and allowing us the opportunity to improve in our services. We recently renovated our hotel, including our common areas and all our rooms. Last year we finished the renovation project in our... More 

Top Contributor
94 reviews 94 reviews
78 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed March 30, 2015 via mobile

for an Intercontinental hotel. The room was big, and the bathroom was as well. Huge shower and separate large deep tub. There was a flat screen TV with several channels in English. Iron and ironing board. The bed was on the hard side, but had very soft pillows. Clean and good service as expected. I think this is a good... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2015

Nice modern hotel, very clean. Pleasant swimming pool. Goood transportation nearby. No ice machine, must pay for Internet, coffee maker in room but must pay to use, no room in fridge for milk, could, t adjust shower, Concierge not available when needed. No maps of local area to help find liquor store.Beds very hard .

Was this review helpful? Yes 1
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Your feedback is very important for us and we are taking note of your comments to review with the manager team. The hotel is located just crossing the street from Plaza del Sol (shopping mall) and our concierge will be more than happy to give you the best recommendations. But you can also ask to our front desk... More 

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