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All 114 Guadalajara hotels

Presidente InterContinental Guadalajara

4.0 of 5 Hotel   |   Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
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Presidente InterContinental Guadalajara
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Ranked #22 of 114 Hotels in Guadalajara
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rocky P
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247 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is centrally located in Guadalajara and the service and staff are excellent. The food and room service was excellent. Close walk to shopping for excellent purchases I would recommend this hotel for Business travelers.

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Mexico City, Mexico
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two nights. Our room was large and modern, with nice toiletries. The room was lacking a full length mirror and also did not have a mirror in the main room, which made getting ready a little tricky for two ladies. The battery in our safe was dead so we could not use it and we did... More

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Had a long day then early morning flight. I was greeted to a corporate event blaring loud mariachi music in the lobby that amplified through the entire hotel. Called the front desk and was told they will continue to play for two more hours. Could hear the blaring music through the entire hotel. Can't believe they would allow this. Will... More

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Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

You are one of our most important guests, and we greatly appreciate you taking the time to bring this matter to our attention. It is Presidente InterContinental’s goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas, and... More

Turin, Italy
Top Contributor
67 reviews 67 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent a touristy / romantic weekend at the Presidente. We stayed at the 22nd floor (next to top) but the hotel really is only 14 stories high. For some reason they start counting from the 11th. The hotel is great, the weak spot is the bathroom. Not many niceties and the shower temperature continues to vary. Now for the... More

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denver, colorado
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 16, 2014

First of all, this is an excellent hotel with great service and good food, however, the advertised SPA service at the hotel is now closed and there are very limited recreational facilities--only a small pool with NO steam room, sauna or jacuzzi. If they had those facilities this would be a five star hotel! The rooms were very modern with... More

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San Juan, Texas
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2014

A colleague and I were on a business trip, and returned to the place we stayed last year, what a difference! From the moment I walked in the room and went for a water glass...it was filthy. At 1:30 in the morning I had to call the desk because there was a group of young kids staying on our floor... More

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IHGCare, Guest Relations Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Fronterizo, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding housekeeping. We will address this concern. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the... More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was my first time in Guadalajara, I don't speak much Spanish (enough to get by). I checked in quite late, but from the moment I stepped from the taxi, the service was excellent. David took my bags, stayed with my through check in (which was very efficient) and brought my bags to my excellent room (Floor 22, Presidente club).... More

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Baltimore, Maryland
Top Contributor
71 reviews 71 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 23, 2014

After a weeks long business trip in a series of so-so hotels, it was a pleasure to stay here for four nights on my last stop. The staff were incredibly helpful. I was happily checked in early and given a great room. Very spacious, nicely decorated, and with nice amenities (a huge tub that was large enough for a big... More

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Merida Yucatan
1 review
1 of 5 stars Reviewed September 14, 2014

In My last stay It has been a complete disappointment - from the check in , the lack of training of the personnel, the complicate process, the complete experience was completely disgusting. They Also offer me the access to "club intercontinental" and a possible breakfast and snacks during my stay - well. just one breakfast and half a cheese stick... More

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Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

I appreciate the time you have taken to bring this matter to our attention and allowing me the opportunity to address your concerns. Please accept my sincerest apologies for the inconvenience you experienced as a result of poor condition of your stay. We have fallen short of your expectations on this occasion, which is of great concern to us. We... More

San Anselmo, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2014

The hotel itself is nice, if not just like so many other business centric hotels, somewhat sterile. The rooms are spacious, and offer really nice bathrooms and amenities, as you would expect in a business hotel. I have stayed in two higher levels of rooms and both were well appointed and comfortable. The Presidential Level included a larger room with... More

Was this review helpful? Yes 1
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

We really appreciate your feedback regarding your recent stay at Presidente Intercontinental Guadalajara. It is a great pleasure to hear, that our associates and our rooms were up to your expectations. We are looking forward to welcome you again. Sincerely Gustavo Staufert General Manager More

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Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara

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