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All 114 Guadalajara hotels

Presidente InterContinental Guadalajara

4.0 of 5 Hotel   |   Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
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Presidente InterContinental Guadalajara
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Ranked #25 of 114 Hotels in Guadalajara
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Latham w San Anselmo, California
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233 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Merida Yucatan
1 review
1 of 5 stars Reviewed 5 days ago NEW

In My last stay It has been a complete disappointment - from the check in , the lack of training of the personnel, the complicate process, the complete experience was completely disgusting. They Also offer me the access to "club intercontinental" and a possible breakfast and snacks during my stay - well. just one breakfast and half a cheese stick... More

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Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

I appreciate the time you have taken to bring this matter to our attention and allowing me the opportunity to address your concerns. Please accept my sincerest apologies for the inconvenience you experienced as a result of poor condition of your stay. We have fallen short of your expectations on this occasion, which is of great concern to us. We... More

San Anselmo, California
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is nice, if not just like so many other business centric hotels, somewhat sterile. The rooms are spacious, and offer really nice bathrooms and amenities, as you would expect in a business hotel. I have stayed in two higher levels of rooms and both were well appointed and comfortable. The Presidential Level included a larger room with... More

Was this review helpful? Yes 1
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

We really appreciate your feedback regarding your recent stay at Presidente Intercontinental Guadalajara. It is a great pleasure to hear, that our associates and our rooms were up to your expectations. We are looking forward to welcome you again. Sincerely Gustavo Staufert General Manager More

Austin Texas
Top Contributor
53 reviews 53 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located comfortably close to shopping, dining and many business locations. Staff is warm and friendly. The interiors different than the standard decoration we find in luxurious hotels. I especially liked the look of the bathrooms and shower area. Small things make a different for a business traveler :) Downside was AC, else would have given 5 stars.... More

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3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in the Intercontinental Club aisle. The room had a great view, i had fresh fruits and free water for been Platinum Ambassador, among other perks. Front desk was great, greet me with a smile and treat me like a king. At the Intercontinental Club the service and breakfast was excellent too. Room service was slow, this is an... More

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Charlotte, North Carolina, USA
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed on the 23rd floor and had a great room with a view. A friend stayed on the same floor but with no exterior view and said that the room was way too dark. The hotel is very nice, the staff is friendly and helpful. The morning wait staff in the restaurant were fantastic as is their breakfast buffet.... More

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Top Contributor
69 reviews 69 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 10, 2014

Arrive late night yesterday. Wake up early and had breakfast at 6:30am Sunday. Hot meals is available by 7am. cold cuts, fruits, breads and juices are available at 6:30am. The duty supervisor is accomodating...he offered omelet before 7am which us great. Staff are cheerful and helpful. 2nd time at this hotel. will be staying for the next 7 days.

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Jacksonville, Florida
Top Contributor
469 reviews 469 reviews
130 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed August 8, 2014

It is a very nice hotel. The lobby is well laid out and exquisite. The rooms are roomy and well maintained. There are restaurants in the hotel as well as close by. I don't think you can do better, it is a ways from the airport but close to everything else in the city.

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Veracruz, Mexico
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 28, 2014

My experience at this property was great. Great costumer service while checking in and checking out. Rooms updated a few year back, very modern and conformable. Nice upgrade to a bigger room and Club Lounge access. Perhaps the only downside is their gym. Beside from being very small, kind of improvised, they lack of equipment, only one treadmill or two... More

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Washington DC, District of Columbia
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 25, 2014

Rooms are modern, well-equipped, with excellent desks and very comfortable. Despite being located on a busy avenue, you cannot hear the traffic. Breakfast is fine, internet works well and staff are nice. Big downside: no good restaurant or touristic sites at walking distance or close enough.

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Montgomery, Alabama
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

Great customer service. The outdoor pool is very nice. It's not a new hotel but you couldn't tell because it looks great. Staff has greatly improved in customer service. The access to the lounge is a nice feat. They have complimentary cocktails in the eve .

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Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara

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