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Presidente InterContinental Guadalajara

Certificate of Excellence
4.0 of 5
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Presidente InterContinental Guadalajara
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Ranked #24 of 114 Hotels in Guadalajara
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
eldeesilver Tampa
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287 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa
Top Contributor
93 reviews 93 reviews
77 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

for an Intercontinental hotel. The room was big, and the bathroom was as well. Huge shower and separate large deep tub. There was a flat screen TV with several channels in English. Iron and ironing board. The bed was on the hard side, but had very soft pillows. Clean and good service as expected. I think this is a good... More 

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Nice modern hotel, very clean. Pleasant swimming pool. Goood transportation nearby. No ice machine, must pay for Internet, coffee maker in room but must pay to use, no room in fridge for milk, could, t adjust shower, Concierge not available when needed. No maps of local area to help find liquor store.Beds very hard .

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SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Your feedback is very important for us and we are taking note of your comments to review with the manager team. The hotel is located just crossing the street from Plaza del Sol (shopping mall) and our concierge will be more than happy to give you the best recommendations. But you can also ask to our front desk... More 

Oakdale, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed in a beautiful suite with our twin 2 year old daughters at this hotel. The hotel was very clean and beautiful. The staff was extremely helpful. The room service food was excellent. It was extremely easy to come and go in our own vehicle.

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Phoenix, Arizona
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable, top of the line service, great food at restaurant and also a few good eateries nearby. Pool was small and the pool area is not a big deal if you are interested on that. We were impressed by the great customer service. Would definitely stay again when visiting Guadalajara.

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SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay at Presidente InterContinental Guadalajara. It’s a pleasure to hear that your stay was very pleased. On the other hand, one favorable asset about our pool is that is located outdoor and the water is heated. We have a project to improve the pool and the gym area to make... More 

Sayulita, Mexico
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited the hotel to celebrate a birthday in Guadalajara and stayed for four nights. The room was great with a big bath tub and comfy beds. There were a few hic-ups, however. The birthday surprise strawberries had been mischeduled and we had them the day after and the patio drain was clogged and the patio had standing water. Otherwise,... More 

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SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for your comments, all of our reviews are evaluated by our management team, and your´s is no exception. Your feedback is very important to us as this assists us in continuously improving the services and facilities we have to offer to our guests. The corresponding departments will manage to solve the events that you mentioned. Thank... More 

Portland, Oregon
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Presidente Intercontinental Guadalajara while on work travel. The hotel is in a good location, it's across the street from Plaza del Sol and close to many restaurants and clubs. It's also in a somewhat safer part of Guadalajara than the Westin or Hilton. I upgraded to a club room and was not impressed. The room was... More 

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SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you very much for taking the time to share your experience at Presidente Intercontinental Guadalajara. As an Intercontinental brand, we truly care about our customer’s opinion. All our rooms have been recently renovated for all our guest satisfaction with modern furniture to increase are service level. In addition, InterContinental Club room´s guests enjoy the following added services... More 

Singapore
Top Contributor
63 reviews 63 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am stayed here on 9 occasions on business. The hotel is modern with a good buffet breakfast. The Plaza Del Sol (shopping mall) is located just opposite the hotel. Please use the overhead bridge, once you exit, to the right of the hotel. Definitely a safer option, than trying to cross the road at the traffic light junction. There... More 

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New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was on a business trip. Any hotel which in this age makes internet access complicated, user-unfriendly and slow deserves no more than a single star. First of all, why should there be two different rates for slow and fast access. Just provide fast access to all and be done with it. This cannot be an area for you to... More 

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Gustavo S, Director General at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you very much for your comments. It is very important for us to have your feedback to improve our service. The hotel offers 2 different internet accesses: 10MB and 80MB. Your choices depend on what you need the internet for and as you know, if you need to download heavy programs o files the most effective one... More 

Mexico City
Top Contributor
239 reviews 239 reviews
149 hotel reviews
504 helpful votes 504 helpful votes
5 of 5 stars Reviewed February 22, 2015

I have reviewed numerous Guadalajara hotels, but for some reason never stayed at the Presidente until this weekend. I got a good deal on Expedia and arrived around midnight on Friday, February 20. Nice receptionist, I have her my Intercontinental number and she offered free water for our stay and put me in a Club room which is enormous, #1504.... More 

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Mexico
Top Contributor
84 reviews 84 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 6, 2015

Stayed at the Intercontinental Hotel and upgraded to the Club Intercontinental for less than 30 dollars. Got a very big room, free Wifi and a nice breakfast. Location of the hotel is ok and service is quite good.

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