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Villa Ganz

Certificate of Excellence
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Lopez Cotilla 1739 | Col. Lafayette, Guadalajara 44140, Mexico
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Villa Ganz
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204 reviews from our community

Traveler rating
    181
    15
    6
    1
    1
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17
106
14
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
  • All months
    (204)
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    (58)
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San Francisco, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a relaxing and comfortable stay. The rooms were beautiful and well kept. The service was great. The most amazing thing though about our stay was the service AFTER we left. We managed to forget our laptop at the airport on our way home and Villa Ganz was instrumental in getting it back for us. This included writing a... More 

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Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear MChristoff4, It has been our pleasure to welcome you to Villa Ganz Boutique Hotel, and being able to assist you, not only during your stay, but afterwards. We truly believe a travel experience begins before the actual travel and ends until you are at home. Every detail, every moment counts, and either can make or break the memories of... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot say enough good things about Villa Ganz. Beautiful atmosphere, unique rooms, wonderful staff. This is one of the nicest hotels we have ever visited. The food was delicious too! We were here for a wedding and would gladly return to Villa Ganz in the future.

Was this review helpful? Yes
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear MCJMHouston_Texas, Thank you for sharing your experience during your visit as a wedding guest in Villa Ganz Boutique Hotel. We are honored by your comments. it motivates us to continue improving and giving our best at all times. It was a pleasure having you as our guests and we look forward to welcome you again. Sally Rangel Director Villa... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a gem in the heart of Guadalajara....if you are in the area and you have the opportunity to stay in this hotel, I highly recommend it to you. Also the service was outstanding! They make you feel right at home. Thank you so much we had a wonderful stay.

Was this review helpful? Yes
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear Annesc2006, Thank you so much for sharing your experience of your stay with us at Villa Ganz Boutique Hotel. It is our goal to make sure our guests feel welcomed, pampered, with all the assistance to experience the best time. Should your future travels brings you to Guadalajara again, we would love to welcome you once again. Warm regards,... More 

Anchorage, Alaska
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have never felt more comfortable or more welcomed than at Villa Ganz. From the moment we walked in, we felt relaxed and at home. The staff are absolutely amazing, speak English, and are always ready to assist you in any way. The rooms and common areas are impeccably clean and extraordinarily well decorated. If I ever return to Guadalajara,... More 

Was this review helpful? Yes 1
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear Kathy K, Thank you so much for including Villa Ganz Boutique Hotel on your first visit to Guadalajara. We enjoyed assisting you during your stay. We feel proud of our team that truly enjoys going the extra mile with our guests. I will share your comments with them. Should you ever return to our city, we will be more... More 

1 review
5 of 5 stars Reviewed April 12, 2015

I loved my eight-day stay in Villa Ganz: exceptional service, a beautiful house with great ambiance, excellent food served in a tropical garden. I highly recommend Villa Ganz for business and couples. A romantic oasis in the big city of Guadalajara.

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Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear Clovis1307, We enjoyed having you at Villa Ganz Boutique Hotel during your travels in Guadalajara. Thank you for taking the time to share your comments regarding your stay. From the entire Villa Ganz Boutique Hotel, we thank you for your preference and we look forward to welcome you once again. Sally Rangel Director Villa Ganz Boutique Hotel More 

galveston, texas
Top Contributor
164 reviews 164 reviews
39 hotel reviews
157 helpful votes 157 helpful votes
2 of 5 stars Reviewed April 7, 2015

POSITIVES - The Villa's employees were very nice to us. They helped with cabs, luggage and restaurant recs. We liked the people. And we liked our room #15 " called Susanna San Juan" which was well appointed. Also, the back patio is lovely with flowers and plants. NEGATIVES - the Villa - through no fault of their own, is noisy.... More 

Was this review helpful? Yes 1
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear Mr. GalvestonJT, …”Yes it is true: we are suffering from the effects of a construction site next door. (noise and occasional vibration during the day time). The developer advised that this will last for approximately two months more, while the excavation process is taking place. We do not know yet what further inconveniences to expect. We are very much... More 

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2015

The Director of the property made her desire to throw a Valentine’s Day party a priority over our comfort as guests. She assumed that holding a party and having music late into the night would not impact our stay. Our flight left very early on the morning after the night of her party. Obviously, we would have liked to have... More 

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Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear SFO David, Villa Ganz welcomes your feedback and concerns regarding your stay at our hotel. We would like to take the opportunity to follow up on your comments. Since 2001 Villa Ganz hosts an annual Valentines dinner party in our outdoor terrace and garden. Valentines Day is traditionally a time of celebration with food, drink and music. Our dinner... More 

Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2015

This is our 3rd stay in this hotel and, as usual, the quality and service of this hotel surpasses all expectations. The moment you walk inside this hotel you forget that outside there is a busy city. Their garden is an oasis of peace. We were concerned about the construction of a building that is going on at the present... More 

Was this review helpful? Yes
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear RustyandSnowy, We are always delighted to have you in Villa Ganz Boutique Hotel, and so honored to have you continued preference over the years. Thank you for taking the time to share your recent stay, and for your comments. Looking forward to have you back. Warm regards from Villa Ganz Boutique Hotel team. Sally Rangel Director Villa Ganz Boutique... More 

Washago, Ontario, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2015

Outstanding boutique hotel with unsurpassed quality and service. Stayed for 1 night and wished for more. Our room overlooked the courtyard and was absolutely stunning. If we are ever back in Guadalajara, we would definitely stay there.

Was this review helpful? Yes
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear Carole C, Thank you for your lovely comments and for taking the time to share them! We certainly enjoyed having you and would love to have you again for a longer stay. There are so many things that you still have to try. We hope you can return very soon. Warm regards from Villa Ganz Boutique Hotel team Sally... More 

Ajijic, Mexico
Top Contributor
121 reviews 121 reviews
26 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed February 28, 2015

This is our 3rd or 4th stay here. Room 14 this time as it has a spare bed that our daughter used.There are 10 rooms, all of them unique. Service couldn't be better. Karen is a gem. We wouldn't stay anywhere else.

Was this review helpful? Yes
Sally_Rangel, Director General at Villa Ganz, responded to this review

Dear Tomgyakima, We are so honored and delighted with your continued preference towards our property, Villa Ganz Boutique Hotel. It is certainly a joy to have you during your visits to Guadalajara. Thank you so much for your comments about our staff (and Karen, of course). From everyone in our team: THANK YOU! Looking forward to welcome you again! Sally... More 

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