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All 114 Guadalajara hotels

Hotel Mexico Plaza Guadalajara

3.5 of 5 Hotel   |   Av. Real Acueducto 360 Col. Puerta de Hierro | Frente a Centro Comercial Andares, Guadalajara 45116, Mexico
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Hotel Mexico Plaza Guadalajara
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Ranked #101 of 114 Hotels in Guadalajara
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66 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Guadalajara, Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 21, 2014

I booked this hotel via www.despegar.com for a friend of mine. It was the cheapest one. When I read all of the reviews here in TripAdvisor, I was a little bit scared of all the bad things that people said. To be honest, I really don't agree with any of the bad comments about this hotel. Ammenities were perfect for... More

Was this review helpful? Yes
HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Estimado Huesped: Primeramente quiero agradecer su preferencia hacia esta su casa en Guadalajara y en segundo lugar le comento que... More

Humble, Texas, United States
2 reviews
5 of 5 stars Reviewed September 17, 2014

I stayed at Hotel Mexico Plaza for 20 days. The room did have a weird smell, the days that the cleaning staff left the window open I did notice it was gone, so it could be their cleaning supplies. The front desk staff was very attentive and nice. We didn't speak much Spanish, but they always have an English speaking... More

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HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review

Dear Guest: we appreciate your comments which help us to improve and thus be able offer better care, we hope to return tu your homme in Guadalajara. Sinceresly Lic. Jesús Peguero Macías General Manager Hotel México Plaza Guadalajara More

Houston, Texas
1 review
2 of 5 stars Reviewed July 27, 2014

the hotel room was clean for the most part but the staff at the front desk were VERY VERY rude and unprofessional. When we checked in we only showered and left the whole day until we came at night and the room still wasn't cool enough, we were all sweating at night due to the air not working when we... More

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HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Estimada Huésped: agradezco sinceramente sus comentarios los cuales serán atendidos con la finalidad de mejorar nuestros servicios, esperamos que en... More

Top Contributor
112 reviews 112 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 21, 2014

First of all I am giving two stars to this place only for its location. It is right in front of Andares Plaza and there are a lot of great stores and restaurants nearby. However the place is pretty basic. Our room had a funny smell and also a couple we were travelling with had to change rooms due to... More

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HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Estimado Huésped: me apena sobre manera el que haya tenido experiencias desagradables en las instalaciones del hotel, aprovecho para comentarle... More

Mazatlan, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 24, 2014 via mobile

We booked 5 rooms for our family stay and we ended up checking out the same day we arrived. Between the air conditioner not working(and they said it would probably get fixed three days after) one of our rooms looked like if somebody had laid on the bed earlier with dirty shoes, all the rooms had a funky smell and... More

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HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Estimado Huésped: muy apenado por la situación vivida en este su hotel, no me resta si no disculparme por los... More

Westwood Los Angeles County, California
Top Contributor
260 reviews 260 reviews
74 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed March 17, 2014

This is convenient if you have business in the Puerta de Hierro/Andares zone, otherwise it is probably not worth the effort. The access is very difficult, the motor lobby/valet parking area is very small and frequently very congested. While the hotel has an Acueducto address, is does not actually face Acueducto but instead, real de Acueducto. The rooms are smaller... More

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HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Apreciable Huesped: Antes que nada agradezco su preferencia y la sinceridad de sus comentarios, los cuales nos ayudan a mejorar... More

Luxembourg
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 12, 2013

If you pay 50,- to 70,- USD per night, don't expect too much even though it ranks as a 5 star hotel. Well located next to the Andares shopping center, it's a rather practical and functional hotel. Rooms are ok for Mexican standards, the beds are of quality and the shower runs a fair amount of water. The hotel restaurant... More

Was this review helpful? Yes
HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Apreciable Huesped: antes que nada agradezco el que haya elegido el hotel Mexico Plaza Guadalajara, su casa en Guadalajara; sus... More

2 reviews
1 of 5 stars Reviewed November 7, 2013

Hotel is too simple, it has a moisty smell on hallways and room, the lobby is small and some how not inviting, very uncomfortable pillows. Lack of amenities. Cheap feell of furniture. No smoking on entire building. Poor service. Anoying ac noise all night. Will not use it again. Location is a plus on the good side.

Was this review helpful? Yes
HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Estimado Señor: antes que nada le ofresco una disculpa por las incidencias presentadas durante su visita a esta su casa,... More

Saltillo, mexico
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 2, 2013

So i was really scared of staying in this hotel after reading the reviews... so my wife and i decided to stay here anyway... the actual experience made me rethink about tripadvisor! my experience was GREAT! - Location: Perfect! i think we saved over $200 USD just in taxis if we had stayed elsewhere - the lobby is horrible (yeah... More

Was this review helpful? Yes
HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Estimado Huesped: agradezco enormemente sus palabras, estas nos comprometen a mejorar en los aspectos que nuestros amables huespedes nos señalan,... More

Aguascalientes
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 6, 2013

The hotel is located in front of the best and newest mall in Guadalajara with excellent places to shop and dine but its service leaves a lot to be desired. It is part of a mid price chain that has been successful in other cities by offering clean rooms and good facilities at reasonable prices. The Guadalajara hotel is far... More

Was this review helpful? Yes
HMPGerente, Gerente at Hotel Mexico Plaza Guadalajara, responded to this review
Google Translation

Apreciable Huesped: antes que nada le ofrezco una sincera disculpa por las malas experiencias recibidas, por otro lado le comento... More

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Additional Information about Hotel Mexico Plaza Guadalajara

Address: Av. Real Acueducto 360 Col. Puerta de Hierro | Frente a Centro Comercial Andares, Guadalajara 45116, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mexico Plaza Guadalajara 3.5*
Number of rooms: 186
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