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The Westin Guadalajara

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Avenida de las Rosas 2911, Guadalajara 44530, Mexico
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1 room 1 guest
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The Westin Guadalajara
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296 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at this Westin on several occasions for business. The hotel is very secure with strict monitoring of who enters, off street dropoff, room key required for elevator access, etc. The staff are very professional and helpful and will go out of their way to make your stay enjoyable. The rooms are clean and spacious and set up... More 

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New York City, New York
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good hotel in a great central location, easy access to the Expo center. Clean, well appointed rooms, great views from the higher floors. Busy modern bar in the evening. Good selection of food and drinks at the hotel restaurant. A great choice in Guadalajara.

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Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really wanted to give you 5 stars. You do some things very well, but it's all in the details. Let me start with the things I like: Dog friendly AND WELCOMING! Friendly, helpful staff Nice, BIG, room and big bath The beds are HEAVENLY Great sheets and towels The GM sent me an email a few days before arriving... More 

Was this review helpful? Yes 1
Orlando, Florida
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel to GDL three or four times each year and for the last three have stayed exclusively at the Westin. It has the advantage of being new and modern, but in addition to that it also provides exceptional service. Across the board, from the front desk to the restaurants to the housekeeping teams, everyone is great. The rooms are... More 

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WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Bill R, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We´re glad that you´ve enjoyed our installations and our service. We hope to have you back very soon at The Westin Guadalajara. Kind regards, The Westin Guadalajara More 

Daylesford, Australia
Level Contributor
90 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
5 of 5 stars Reviewed July 11, 2015

I have stayed at this hotel numerous times in the last 12 months. The hotel is right across the road to the Convention Center and a 10 minute walk to the giant Abastos market. However, there are no restaurants except for inside the Hilton next door within easy walking distance. It is very comfortable with good bedding, excellent bathroom. The... More 

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WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear SmarTraveller, Thank you very much for taking the time in writing a review about your recent experience at The Westin Guadalajara. We are glad to hear that you enjoyed our Heavenly bed exclusive to our Westin brand and our Starwood SPG program. We hope to have you back very soon! Kind regards, The Westin Guadalajara More 

Mexico City, Mexico
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed July 4, 2015

I'm SPG Gold and this is not the first time I stay at the Westin in Guadalajara. It's normally a great hotel, you know, the awesome Westin beds, great service, etc. But this time it rained a lot all day and the hotel flooded. Something happened in the water pumps and the hotel was out of water. No hay to... More 

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WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Mr. Jack F, Thank you very much for taking the time in writing a review about your recent stay with us at The Wesin Guadalajara. We deeply regret the inconvenience you experienced during your stay with us. Unfortunately, we were forced to relocate our guests to another hotel to ensure their safety, which for us is very important. We... More 

Mexico City, Mexico
Level Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 25, 2015

I may say that this might be the best hotel in Guadalajara. Comfortable, great shower and bathroom, beds are... heavenly beds. Its just amazing, and what is great is that being part of Starwood you earn SPG points in you account. Great food, (chapati de arrachera is great) and service is really good.

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WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Joselin G, Thank you very much for taking the time in writing a review about your recent experience with us at The Westin Guadalajara. We are glad that you enjoyed our installations and our Heavenly beds, a Westin exclusive. We hope to have you back very soon at The Westin Guadalajara. Kind regards, The Westin Guadalajara More 

Mexico City, Mexico
Level Contributor
120 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 23, 2015

Came back to the westin for.work and as always amazing service. Staff facilities services remains intact from the November 2012 stay I had. Kudos to the staff for keeping this property awesome!! 17th floor a must. And now there's a Starbucks inside the facility

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WestinGuadalajara, WestinGDL at The Westin Guadalajara, responded to this review

Dear iforest, Thank you very much for taking the time in writing a review about your recent experience at The Westin Guadalajara. We are glad to hear that you had an amazing experience. We hope you keep enjoying your second home. Kind regards, The Westin Guadalajara More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015

Lacks of SPG Club lounge. Great service, location and food. Rooms are comfortable and gym, business center and restaurant areas are great. If business travel is the main purpose this might be the best hotel in Guadalajata.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 19, 2015

I really enjoyed my stay at this property. I was in town for business for 3 nights, and delighted to be upgraded to a very luxurious suite. I can't say enough about the courteous staff, and wonderful amenities. Definitely the best hotel in town and highly recommend!

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WestinGuadalajara, WestinGDL at The Westin Guadalajara, responded to this review

Dear Omar C., Thank you very much for taking the time in writing a review about your recent stay. We are glad to hear that you enjoyed your room and our installations. We hope to welcome you back very soon for another great experience. Kind regards, The Westin Guadalajara More 

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