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Holiday Inn Hotel & Suites Centro Historico

3.5 of 5 Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
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Holiday Inn Hotel & Suites Centro Historico
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Holiday Inn Hotel & Suites Centro Historico
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184 reviews from our community

Traveler rating
    84
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    24
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zacatecas, Mexico
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is not a typical Holiday Inn in most respects. It feels a little warmer because the staff try very hard to make you feel welcome, but its a fairly old hotel in downtown Guadalajara. We stayed about 5 nights and enjoyed spending time in the evening sitting on the outside bar balcony with drinks watching the world go by.... More

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denver, colorado
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The two best features of this hotel are location AND a free airport shuttle. Most hotels where I have stayed, even the four and five star ones, in Latin America will charge you $50 or more for a shuttle from the airport or you try your luck flagging down a taxi late at night? I didn't think so. This hotel... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed August 12, 2014

Not worth it. The staff is great but they deserve to work in a nicer place. This hotel is run down and dated (gross carpets in the lobby and hallways). It is conveniently located in the historic center but i would not spend my money staying in the area. The city center can be toured easily and it is not... More

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Jerlinh, Thank you for sharing your opinion with us, we value your comments as they help us to identify the areas we need to improve. Please accept my apologies for the inconveniences you may have experienced during your recent stay with us, our goal is guest satisfaction I'm very sorry we didn't make it this time. We hope... More

Albany, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 15, 2014

This was our second visit to this hotel and we found it improved and kept in good condition. The rooms have a system in place that controls everything in the room from opening/closing drapes, AC, Internet, etc. that can be adjusted using the computer/TV. Be sure that the staff member, who shows you to your room, shows you how the... More

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest John C, Thank you for your preference for Holiday Inn & Suites Centro Historico, we apreciate you return for the second time to our hotel. Your kind comments are highly valued as they encourage us to be better every day. Thanks again for choosing our hotel, we hope to see you soon. Regards, Citlalli Lopez General Manager More

San Leandro, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 15, 2014

Stayed there in March 2014. On the 1st night had a problem with the electronics that control the room and had to change the room. Management did not send a bell hop to help move our luggage nor did they called to ask if things were okay. When I did ask to speak with manager I was told that they... More

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Jacinto Aguilar, Thank you for taking the time to share your comments, your opinion is very important for us. Please let me apologize for the inconveniences you may have experienced on your last stay, our goal is guest satisfaction I´m sorry to hear we didn't accomplish our goal with you. I hope you give us an opportunity to... More

texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

The hotel is a really old building but the rooms are really update and modern nice place to stay We stayed there for only one night Why ? Because at the middle of the Night Workers closed the street to fix a light and hell broke loose. They "Mexicans" are not afraid to use the honk just for the heck... More

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Joeytx, Thank you for sharing your opinion, I'm sorry you did'n stay longer with us and I apologize for the inconveniences you had with the street noise. As you described we are located in a walking distance to all the main historical and touristic places and your description of the torta ahogada couldn't be better! Once again thank... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

My husband and I stayed here January of 2014 and we loved it. The service was great, room was very clean and it is located in the heart of the historic area. Great hotel and very affordable. Will definitely stay here again.

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear guest Yadi13, Thank you for your kind comments about your recent stay with us, we are glad to hear you enjoyed our hotel, every effort in service and equipment is done thinking of you, our guests. We hope to see you soon in our beautiful city and of course in our hotel. Best regards, Citlalli Lopez More

Miami, Florida
Top Contributor
88 reviews 88 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 28, 2014

..........and very clean and efficient. Great place to stay and explore the city. Staff is friendly and helpful. As a business hotel I should have given a rating of very good, but the hotel is definitely not a destination in itself. Rooms are well arranged to work in. I would stay here again.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear NomadKevin, Thank you for your recent stay with us and reviewing our property. I am delighted to hear that our location worked for you very well and that you found the hotel very clean and our staff highly commendable. It is hugely motivating on our end to receive commendable feedback from our valued guests like you. Again, thank you... More

Cleveland, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 19, 2014

a beautiful hotel in the heart of the historic district we stayed in a jacuzzi suite and breakfast was included it was a real nice breakfast every morning a lot of mexican favorites that we liked the most. the staff was very freindly and very helpful helping us set a couple of trips to tequila . we dont speak alot... More

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Robert P, Thank you for your kind comments about your recent stay at Holiday Inn & Suites Centro Historico, we love to hear that you enjoyed the jacuzzi suite and we hope to see you soon in our beautiful city. Regards, Citlalli López General Manager More

Cheyenne, Wyoming
Top Contributor
200 reviews 200 reviews
61 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed February 23, 2014

I stayed two nights, and chose the hotel because of its location within walking distance to many of the highlights in the older part of the city -- Catredral, Plaza de Armes, Palacio Gobierno, the Rotunda de los Hombres Ilustres, Plaza Tapatia, Instituto Cultural Cabanas, Teatro Degollado. The building was a little dated, but had many features that countered its... More

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Additional Information about Holiday Inn Hotel & Suites Centro Historico

Address: Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Centro Historico 3.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Centro Historico
Holiday Inn Guadalajara
Guadalajara Holiday Inn

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