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Holiday Inn Hotel & Suites Centro Historico

3.5 of 5 Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
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Holiday Inn Hotel & Suites Centro Historico
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Holiday Inn Hotel & Suites Centro Historico
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192 reviews from our community

Traveler rating
    86
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    26
    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location for walking and exploring the central historical area of the city. Comfortable rooms and good food. Many cafes and restaurants nearby. Easy walk to cathedral and other historic and tourist sights. Easy walk to the multi-storey market place with overwhelming choice of cheap clothes and good local food.

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a business traveler. The reason I rather to stay in "know" chains is because, at least you know what the minimum standards are and what you will find. One of the things that threw me off was the fact they could not scan a document for me. "we do not have a scanner", honestly, unacceptable for a holiday... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Camilo R, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy to hear that you liked our business center. On the other hand, I am very sorry that we did not meet your expectations, specially on your business needs. I have taken note of your comments and we... More 

LYNCHBURG
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel in Guadalajara using points on our way to Puerta Vallarta for my nephews wedding. The hotel has been beautifully refurbished since my last stay, 10 years ago. The only thing I want to say first is that the hotel is on a very busy and loud street, and if there might be... More 

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Kingston, Ontario
Top Contributor
315 reviews 315 reviews
98 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed November 18, 2014

The staff at the hotel are very friendly. The rooms are spacious with comfortable beds and good size bathrooms. The hotel itself is getting shabby and the public areas are dirty (carpets, garbage about). The hotel restaurant has TERRIBLE service where you are pretty much ignored be it breakfast or dinner (pouring your own coffee, clearing away your own dirty... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Weerobbie, Thank you for taking the time to share your experience regarding your stay at our hotel. I am delighted you found the rooms up to your par and regarded the friendliness of our hotel staff. However, I'm sorry that you received service that was less than satisfactory during your dining experience. Please know that this is not reflective... More 

Chula Vista, California, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 15, 2014

The staff, really goes out of the way to take care of you. and it out weighs the amenities of a typical room that you would expect from Holiday Inn. My suggestion would be to look for a local eatery as there are plenty of options nearby that will fit any pocketbook!

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Zacatecas, Mexico
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2014

This is not a typical Holiday Inn in most respects. It feels a little warmer because the staff try very hard to make you feel welcome, but its a fairly old hotel in downtown Guadalajara. We stayed about 5 nights and enjoyed spending time in the evening sitting on the outside bar balcony with drinks watching the world go by.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear ph3654569, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

denver, colorado
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 16, 2014

The two best features of this hotel are location AND a free airport shuttle. Most hotels where I have stayed, even the four and five star ones, in Latin America will charge you $50 or more for a shuttle from the airport or you try your luck flagging down a taxi late at night? I didn't think so. This hotel... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear coloradoclimber, Thank you for taking the time to review our property. It's great to hear that you liked the convenient location of the hotel as well as the reliable shuttle service and breakfast service. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed August 12, 2014

Not worth it. The staff is great but they deserve to work in a nicer place. This hotel is run down and dated (gross carpets in the lobby and hallways). It is conveniently located in the historic center but i would not spend my money staying in the area. The city center can be toured easily and it is not... More 

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Jerlinh, Thank you for sharing your opinion with us, we value your comments as they help us to identify the areas we need to improve. Please accept my apologies for the inconveniences you may have experienced during your recent stay with us, our goal is guest satisfaction I'm very sorry we didn't make it this time. We hope... More 

Albany, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 15, 2014

This was our second visit to this hotel and we found it improved and kept in good condition. The rooms have a system in place that controls everything in the room from opening/closing drapes, AC, Internet, etc. that can be adjusted using the computer/TV. Be sure that the staff member, who shows you to your room, shows you how the... More 

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest John C, Thank you for your preference for Holiday Inn & Suites Centro Historico, we apreciate you return for the second time to our hotel. Your kind comments are highly valued as they encourage us to be better every day. Thanks again for choosing our hotel, we hope to see you soon. Regards, Citlalli Lopez General Manager More 

San Leandro, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 15, 2014

Stayed there in March 2014. On the 1st night had a problem with the electronics that control the room and had to change the room. Management did not send a bell hop to help move our luggage nor did they called to ask if things were okay. When I did ask to speak with manager I was told that they... More 

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Citlalli L, Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Jacinto Aguilar, Thank you for taking the time to share your comments, your opinion is very important for us. Please let me apologize for the inconveniences you may have experienced on your last stay, our goal is guest satisfaction I´m sorry to hear we didn't accomplish our goal with you. I hope you give us an opportunity to... More 

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Additional Information about Holiday Inn Hotel & Suites Centro Historico

Address: Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Centro Historico 3.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Centro Historico
Holiday Inn Guadalajara
Guadalajara Holiday Inn

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