Terrible experience, terrible rooms cramped. Plumbing problems, phone didn't work and no hot water . Had to change hotels after 48 hours of problems and complaining it wasn't worth staying there. Good luck, wouldn't recommend this to anyone.

We stayed here with a certificate we bought through the Wyndham Vacation Club. We got a 2 bedroom, 2 bath unit on the 14th floor. The place was HUGE! 2 bedrooms with king size beds, ample storage and a TV in each bedroom. There were also 2 large bathrooms. There was plenty of room to put things on the counter... More

I also stayed here during the International Book Fair and found this to be a good location relative to the Expo halls, offering extra opportunities for book-related networking in the sunny, bustling breakfast hall where really good food and service encouraged pleasant conversations even if one were not a 'morning person', I saw none of the cleanliness issues other reviews... More

Terrible place, run down, obsolete, bad smell in the corridors. It needs an URGENT and DEEP refurbishing

My family and I stayed in this hotel as we were recommended it,obviously by someone who doesn't like us!We were visiting Guadalajara for my nephew's Baptism and wanted to be located near to where the Mexican side of my family live.This hotel is dirty,old and run by very unhelpful and rude staff.My partner and I stayed in one room and... More

Exelent location the staff was really nice and helpfull, the bar in front of the hotel Was nice but kinda overpriced for a Mexican bar, the only downside of it like I read on previus reviews was how HARD LIKE A ROCK the beds are my back was in pain for the rest of the day lol but that saved... More

The hallway carpets are grossly stained; they look like they haven’t been changed in 20 years. The room smelled like bathroom. Very expensive for what it is.

I stayed here for several days and at first I was rather shocked at how run down this hotel is. The carpets in the hallways are torn from use and in some spots they are almost totally black from the accumulated dirt. If the management would simply get rid of all the carpets in the building, the hotel would immediately... More