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Crowne Plaza Guadalajara

3.5 of 5
Avenida Lopez Mateos Sur 2500, Guadalajara 45050, Mexico
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Crowne Plaza Guadalajara
Ranked #35 of 105 hotels in Guadalajara
3.5 of 5 stars 57 Reviews
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57 reviews from our community

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Date Rating
Mexico City, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 19, 2012

We checked in for one night and the service was terrible, no one assisted with luggage, it was difficult to find a valet parking attendant, there were no signs to get to the rooms, room had huge stains on the carpet, toilet was not clean, my girlfriend went to the Bar to order some food and she was not helped,... More

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Frankfurt, Germany
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
4 of 5 stars Reviewed March 23, 2012

Very nice hotel with very friendly and helpful staff. Around this hotel are a lot of other business hotels. The breakfast is excellent (European and Mexican style). The air condition in the hotel room does not work so well (loudness). To Guadalajara downtown you need by car app. 10-15min. From the Guadalajara airport to the hotel it takes app. 50min.... More

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Sherwood Park, Canada
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2012

Clean comfortable beds with white duvets are important to me and this hotel has that. The service is fantastic and the food in their restaurant is amazingly wonderful. The chef takes a bit more time to to make your plate eye appealing. Prices are reasonable. The morning buffet was included. It was missing bacon or sausage , I asked and... More

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Fort Collins, Colorado, USA
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 18, 2011
1
person found this review helpful

I travel to Guadalajara about six times a year and always stay at the Crowne Plaza as it is very convenient to where I do business. The grounds are beautiful, the restaurant offers a great breakfast, and good food for dinner if you just don’t want to go out. I have been staying here over the last 8 years and... More

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Simi Valley, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2011
1
person found this review helpful

I'm a member of the priority Club. Which at every Hotel I have stayed so far they have Continental Breakfast, Last year I stayed at this Hotel and had Continental breakfast. This year I ask for time that Continental Breakfast is available I was told that only Platinum members have this perk available to them. I have to check with... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 10, 2011

This hotel is a nice, American style hotel typical of the Holiday Inn chain. In other words, it's not as nice as the upscale Hyatts or another four star hotel but it is very comfortable. I travel a lot and usually stay in historic inns, B&Bs, or four or five star hotels. My room in the tower (8th floor) was... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 4, 2011

Stayed at the Crowne for business for eight days and found it overall it was mediocre. Rooms have been partially renovated - bathrooms and furniture have been refreshed. Usual issues with toilets not flushing well, t.v. stopped working etc. While it took a few tries to get staff to resolve, generally staff was very helpful and gracious. Maid service was... More

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Sacramento, California
1 review
5 of 5 stars Reviewed June 15, 2011

I thought the service was exellent- the staff was very helpful.The room was clean and spacious. Hotel was in a great location and hotel food was surprisingly good. Really liked hotel decor and ambience.

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Los Angeles, California
1 review
4 of 5 stars Reviewed June 1, 2011

I had a great experience staying at the Crowne Plaza. Everyone was very courteous and flexible to our needs. I traveled with my 100th year old grandmother and we were upgraded to Governor's suite uppon request. The employees in the restaurant went beyond their call of duty to serve us well. All in all it was a great experience and... More

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San Jose, California
1 review
1 of 5 stars Reviewed August 24, 2010

I stayed in this hotel because they allow pets, though not in the guest room. The place were I was supposed to leave them was horrible and full of dirt from last pet there... I had to leave my puppies in the car and check them every now and then... Besides the bed cover had dried blood, so we had... More

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Additional Information about Crowne Plaza Guadalajara

  • Guadalajara Crowne Plaza
Address: Avenida Lopez Mateos Sur 2500, Guadalajara 45050, Mexico
Price Range: PLN: $

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Crowne Plaza Guadalajara
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