I travel to Guadalajara about six times a year and always stay at the Crowne Plaza as it is very convenient to where I do business. The grounds are beautiful, the restaurant offers a great breakfast, and good food for dinner if you just don’t want to go out. I have been staying here over the last 8 years and... More

I'm a member of the priority Club. Which at every Hotel I have stayed so far they have Continental Breakfast, Last year I stayed at this Hotel and had Continental breakfast. This year I ask for time that Continental Breakfast is available I was told that only Platinum members have this perk available to them. I have to check with... More

This hotel is a nice, American style hotel typical of the Holiday Inn chain. In other words, it's not as nice as the upscale Hyatts or another four star hotel but it is very comfortable. I travel a lot and usually stay in historic inns, B&Bs, or four or five star hotels. My room in the tower (8th floor) was... More

Stayed at the Crowne for business for eight days and found it overall it was mediocre. Rooms have been partially renovated - bathrooms and furniture have been refreshed. Usual issues with toilets not flushing well, t.v. stopped working etc. While it took a few tries to get staff to resolve, generally staff was very helpful and gracious. Maid service was... More

I thought the service was exellent- the staff was very helpful.The room was clean and spacious. Hotel was in a great location and hotel food was surprisingly good. Really liked hotel decor and ambience. More

I had a great experience staying at the Crowne Plaza. Everyone was very courteous and flexible to our needs. I traveled with my 100th year old grandmother and we were upgraded to Governor's suite uppon request. The employees in the restaurant went beyond their call of duty to serve us well. All in all it was a great experience and... More

I stayed in this hotel because they allow pets, though not in the guest room. The place were I was supposed to leave them was horrible and full of dirt from last pet there... I had to leave my puppies in the car and check them every now and then... Besides the bed cover had dried blood, so we had... More

I had stayed at the Crown Plaza before many years ago. Very nice gardens but I expected the rooms to be renovated. I was very disappointed to see that the rooms are just ok. The towels are so old that the edges are all falling apart, all stringy, and not just one or two...ALL. I couldn't believe they would keep... More

Spent 3 days at the Crowne Plaza. Of course the price for the fancier rooms was a bit too much for us so we stayed in a regular suite which was very comfortable. The parking was right in front of our room, the breakfast every morning was out of this world. I mean it tops any breakfast at ay other... More