I came to Guadalajara for a quick 2 night trip. Decided to stay in a hotel that I have never stayed in before. Big mistake. The hotel is very pretty and the grounds also, but if you want to sleep AT ALL, DON'T STAY HERE. Many of the rooms, I think the majority were on the first floor with the... More

I arrived to the Crowne Plaza Hotel in Guadalajara on December 29th, 2012. Upon my entrance to the Hotel's lobby, I noticed a young boy, alone, in the lobby loitering in close proximity to the porters (bell boys). After I completed my check-in, I elevated to the 8th floor to my executive room with the porter whom handled my luggage.... More

Although the hotel had a good location for the purpose of my vist and a beautiful garden, all the rest was not the best in my experience in such type of hotel. The rooms are very noisy, and I didn't like at all the bathrooms. Although the breakfast was good and variate, the waiters were not very customer service oriented.... More

This hotel as part of the Intercontinental Group offers 50% discounts and that is a good deal. Otherwise too expensive for small, but quality room, if you stay in the tower, with balcony, however noisy, but certainly better than garden view digs. It is a lifeless place from the days Donald Trump had a Mexican interior designer girl friend, good... More

This is my second time at the Crowne Plaza Guadalajara and I have seen this hotel change since I was a child. Being a Guadalajara Native, I have stayed at many hotels and this was the best pick for my trip. It is great for kids - the big pool, gardens and playground are perfect to give them some free... More

This is my third stay here and I enjoy this hotel because I feel that I am already at the beach because of all the exotic plants and palm trees and with such a large swimming pool it does feel like Puerto Vallarta. The rooms are comfortable and the bathrooms are good size. A buffet breakfast is included and it... More

There is a large restaurant & swimming pool. Most of the staff is friendly but sometimes need a small push to get into action. I got a nice room. No minibar but they put 2 small bottles of water (all I need) & a small coffee maker. Room was kept clean - bathroom was fine. The food in the restaurant... More

This hotel is located in a drab area with a lot of traffic, so not so good for walking around. I had three days of business meetings here in one of their meeting rooms, and I had nearly all my meals here, so I got a good sense of the place. Then meeting rooms were dated but adequate for my... More

We checked in for one night and the service was terrible, no one assisted with luggage, it was difficult to find a valet parking attendant, there were no signs to get to the rooms, room had huge stains on the carpet, toilet was not clean, my girlfriend went to the Bar to order some food and she was not helped,... More