Well lets be positive first. The hotel makes excellent food. We ate a fantastic breakfast and the Pizzas from the hotel were fabulous. Now the bad. 1) On arrival, no one at the front desk would acknowledge my advance booking I had made from the Holiday Inn a few days previous. Next, that said, my coupons for one free night... more

We made reservations thru Mexicana Airlines. No blame attaches to the airline, whose representative offered a few hotels in Guadalajara. We chose the Crowne Plaza because we thought that chain was upscale, and we've seen their hotels in Phila and NYC --- but never stayed in one. They gave us a room way in the back, ground floor, courtyard. Minimal... more

This hotel is an old building that need to be renewed, the furniture, the bathrooms, the elevators are old and you won't feel like if you were in a hotel of this category. But the price hasn't a reduction for this issue. The hotel is conveniently located infront of Plaza del Sol shopping mall and 5 minutes by car to... more

Nice hotel and beautiful grounds. In the executive area, room 2255, the bed was as hard as a rock. We should have asked for a softer bed or moved. more

As it was my first time to Guadalajara I appreciated the warm, smiling faces of all the service workers. The front desk, bell hops, restaurant maitre'd all spoke more than enough english to communicate. Plus they were patient and gracious with me practicing spanish. They never grew tired of assisting us with touring plans, and we must have asked directions... more

When my family went to visit my father in Mexico, we stayed at the Crowne Plaza. We all found it to be a great place to stay. It's comfortable, the staff is friendly, and the landscaping is exceptional. Their pool is beautifully shaped and fairly clean. There are palm trees everywhere, and there is a restaurant in the main building... more

I have stayed at the Crowne Plaza 3 times over the past 12-18 months, the most recent time being in July 2006. The hotel has a relatively good location - close to Plaza del Sol and not too far from other tourist and business locations. The tower rooms are quieter than the mannor rooms, but are in need of some... more

I had to visit family in Guadalajara on Saturday and opted for the Crowne Plaza. Good corporate rate, nice room, nice property. Odd facility with both a tower and motel type rooms where cars are parked right outside the doors. I am glad I was in the tower. Room was basically clean but lacked supervision (no pen, papers shoved in... more

We just visited the Crown Plaza in Guadalajara. The staff is too busy to treat their clients as a priority. No attention to the client. No options offered. No information offered. You need to do your own research of what Guadalajara may offer you. Do not depend on the staff of this hotel. The room was below standard expectations. The... more