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Malibu Hotel

Certificate of Excellence
Avenida Vallarta 3993 | Zapopan, Guadalajara 45049, Mexico
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1 room 1 guest
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Malibu Hotel
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108 Reviews from our TripAdvisor Community

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Traveler rating
    39
    42
    17
    7
    3
See reviews for
31
11
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (18)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (24)
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Aguascalientes, Mexico
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 26, 2015

All the premises have a strange smell. The facilities are old and have no sign of renovation. They hadn't validated my booking through Expedia after 2hrs. The tiny window in the room makes it depressing and the shower is tiny (like European tiny). Not happy. Bed is too soft and the chairs' fabric looks worn and dirty.

Was this review helpful? Yes
HOTELMALIBU, Gerente de Ventas. at Malibu Hotel, responded to this review
Google Translation

Estimado Huésped: Espero se encuentre muy bien. Agradezco de antemano la opnión que nos hace llegar por medio de Trip... More 

West Kelowna, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 8, 2015

Stayed once before and enjoyed this hotel. Came back again and found our first experience was not an anomaly but just their regular consistent level of service, cleanliness, and great breakfasts. If you book directly with the hotel before arriving you can get a promotional rate including breakfast. It is best to book by telephone at the numbers on their... More 

Was this review helpful? Yes
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review

Dear Guest: I hope you´re doing great. It´s a pleasure for all of us to receive your comments. I´m very glad to read that your first stay with us was confortable and that you came back to stay here again. About the comment that we often don´t answer the e-mails, we will put more atention to that issue. We hope... More 

Kelowna, Canada
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed February 22, 2015

We regularly visit Guadalajara but this is the first time we stayed at the Malibu. Always before we stayed in Centro Historico but as we have seen all of the historic sites over and over we decided to stay somewhere different. This hotel is in a great location, right beside the Gran Plaza Shopping Mall which with it´s food fair... More 

Was this review helpful? Yes 2
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review

Dear Guest : I hope you are doing well. It's really an honor to receive your opinion and know that your stay with us was enjoyable and makes us very happy to know that you plan to return soon because it indicates that we have gained a loyal customer . We will continue working to provide you the best services... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 25, 2014

We been in Guadalajara for 3 weeks the hotel was in very good area close to la Gran Plaza, in Vallarta Avenue. The service, maintenance as well the cleaning are excellent, for the price is the best choice in Guadajara, if you are staying for more than a week.

Was this review helpful? Yes 1
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review
Google Translation

Estimado huésped: Espero se encuentre muy bien. Agradecemos mucho el tiempo que nos brinda al externarnos su opinión. Nos da... More 

North Vancouver, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 29, 2014

My daughter and I stayed at this hotel in early October 2014. I chose this hotel because it was central to where our friends live in Zapopan, close to Tlaquepaque for restaurants and authentic Mexican gifts and not far from the wedding location we were attending? The hotel was also next door to a large shopping mall which normally might... More 

Was this review helpful? Yes 1
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review

Dear Guest : I hope you´re doing well, It was a pleasure to receive your comments, especially because it indicates that your stay with us was very pleasant. We will continue working to maintain and improve the quality of our services. We hope to have the honor to serve you again on your next stay in Guadalajara. Sincerely; Lic. Violeta... More 

Aurora, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

Decided to try this hotel on my latest trip based on other reviews. I was not disappointed. Paid $58 per night total booking online. Room clean, staff friendly, grounds well maintained. Breakfast buffet has a nice variety of foods quite tasty. Being right next door to the mall is nice as well. I have stayed at many of the hotels... More 

Was this review helpful? Yes
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review
Google Translation

Estimado huésped: Espero se encuentre muy bien. Es un honor recibir sus comentarios, pues leo con gusto que la relación... More 

Ho Chi Minh City, Vietnam
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 16, 2014

Stayed here for a week in late August & early September and was generally pleased with the hotel. The beds are very comfortable, the air conditioning works well, and the service is usually top-notch. The garden and pool are both well maintained. The Malibu is next to the Gran Plaza, Guadalajara's largest shopping mall. That makes it convenient for food... More 

Was this review helpful? Yes 1
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review

Dear Guest: Thank you for sending us your comments about Malibu Hotel, It´s so nice to read that your stay at our hotel was comfortable. We´ll try harder so the next time you visit Malibu Hotel you would be able to tell that our breakfast is great. It will be a pleasure to serve again in another time. Cordial greetings,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

This was a great find. Clean, comfortable and spacious room w/ frig, & safe. Great staff; extremely helpful w/ all my needs. Nice restaurant on site and the mall right next door has everything including tons of restaurants. Bue & Taxis take you everywhere in the city.

Was this review helpful? Yes
HOTELMALIBU, Gte. de Ventas at Malibu Hotel, responded to this review
Google Translation

Estimado huésped. Es un placer recibir sus comentarios, veo con gusto que el servicio recibido fue de su completo agrado,... More 

Olympia, Washington
Level Contributor
367 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed May 27, 2014

I got a cheap online price and it was fine for that. I had a car, so I could get around. One needs a car or knowledge of the bus system for this hotel. Other than that, it was a nice room, nice restaurant and nice grounds.

Was this review helpful? Yes
HOTELMALIBU, Gerente de Ventas. at Malibu Hotel, responded to this review
Google Translation

Estimado huéped: Agradezcemos mucho sus amables comentarios sobre Hotel Malibu. Efectivamente el hotel no se encuentra muy cercano al centro... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 15, 2014

Nice clean hotel conveniently located next to Fashion mall. Comfortable room with all conveniences. Digital Safe for valuables. Good food in the restuarant, nice pool with pool bar. Staff most helpful

Was this review helpful? Yes 1
HOTELMALIBU, Gerente de Ventas at Malibu Hotel, responded to this review
Google Translation

Estimado huésped: Todo el staff de Hotel Malibu agradece su preferencia y los excekebtes comentarios que hace acerca de nuestros... More 

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Hotel & grounds (4)
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