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Hilton Guadalajara

4.0 of 5 Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
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Certificate of Excellence 2014
Hilton Guadalajara
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Hilton Guadalajara
Hilton Guadalajara
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349 reviews from our community

Traveler rating
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    57
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Guadalajara
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay in a lot of Hilton hotel. Stayed here alone while visiting family and was not disappointed. Very nice hotel, staff was very courteous and most quickly picked up on my limited ability to speak Spanish so offered to speak English. (I used points for the stay so don't really know what it costs.)

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We are very happy that you liked our Hotel as well as the service of our staff. We hope to have the pleasure to welcome you back in the near future and remain. Sincerely Peter M. Leder General Manager More

Michigan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was upgraded to the HH Honors floor due to my status. I have stayed at this property for 10+ times over last several years and have always been happy with the quality of service, breafast and room amenities which are provided.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very nice comments about our staff and the room provided. We are happy to know that you liked our services and installations and would like to thank you for your continued patronage of this property. Looking forward to welcome you back soon, I remain Cordially Peter M. Leder General Manager More

Montreal, Canada
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 17, 2014

Stayed 4-5 nights im march 2014. Big classic Hilton-esque room. Stupendous breakfast buffet... with a live jazz trio. Free wifi. Not really a "tourism" hotel as not much is walking distance; convenient if attending a convention/event nearby. Hotel had water issues and the hot water was only tepid. First world problem but unpleasant nonetheless.

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your comments back in March. We are happy to learn that you liked very much the breakfast buffet and the live music. I would like to mention that the water issue must have been an isolated one as we had not any further problems with hot water. Furthermore we do have two independent free shuttles... More

Humble, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2014

I am a regular business traveler that prefers to stay within the Hilton family of hotels. I typically visit this hotel 3 to 4 times per year for 2-3 nights at a time on business travel. My most recent stay was in September of 2014. The hotel building itself feels a bit older. It has lower ceilings than some newer... More

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very explicit comments on our hotel and staff. We are very pleased to learn that you liked the service you have received by our staff and the cleanliness of our rooms. We have taken note of the showerhead in your room which needs some maintenance. We thank you very much for your continued patronage... More

Puerto Vallarta, Mexico
1 review
3 of 5 stars Reviewed September 3, 2014

Excellent older hotel if attending and trade shows at the Expo with good amenities. Do not frequent the dining room if you are going to conduct business, or for a nice romantic meal, as the Mariachi Band is so loud and goes on for well over 1 1/2 hours so you need to be prepared for a lot of noise!!!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for your valuable comments. We would like to mention that the hotel has two restaurants. The Vitrales Restaurant is operated by the Hilton and is open from 6.30 A.M. till 12 P.M. The Restaurant you mention as the dining room is a concession with the name of ANGUS and is not operated by Hilton. We look... More

Frederick, United States
1 review
5 of 5 stars Reviewed September 1, 2014

High quality room, quiet, comfortable, and good value for the cost. Air conditioning worked well, which is a pet peeve for me when it does not. Would recommend for anyone doing business nearby in Guadalajara.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very favorable comments. We are happy to learn that you found our hotel comfortable, quiet and with a high quality room and a good value for the cost. We are looking forward to welcome you back in the near future and remain Sincerely Peter M. Leder General Manager More

Moose, Wyoming
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2014

As a Diamond Hilton member at the time, we enjoyed the perks staying here, the concierge k lounge put out a nice breakfast, the bar had some excellent tequila, the rooms were comfortable and clean. The location off the major intersection meant we could pick up a ride on a bus to tour the downtown area with a very short... More

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time to let us know that you had a very good stay in our hotel. We are happy to hear that you found the hotel clean and that the attention at the executive floor was prompt and nice. We look forward to be of service to you in the near future and... More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 25, 2014

- Pos: Friendly personnel (reception, concirege, restaurant) Great breakfast buffet (one of the best I ever had) – lots of tasty mexican stuff Paid Wifi – access code only for two devices, but I asked for a third one and they gave it to me for free Wifi: single sign in for my whole stay – no need to sign... More

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We are very pleased to hear that you like our hotel, the friendly staff, the great breakfast buffet. We do offer a courtesy bus to two nearby shopping centers from the hotel and back. Hopefully we will have the pleasure to welcome you back in the near future Sincerely Peter M. Leder General Manager More

San Francisco, California
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

The rooms and common areas are very well kept, and the staff is top of the line. If you are going to an exhibition in Guadalajara(normally at the Expo Center), it is located right across the street. Very close to many dining options for any budget..

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We are very happy to hear that you like our rooms and thank you very much for recommending our staff. All of us try very hard to please our guests every day and appreciate positive comments like yours. We hope to see you in the near future back at our hotel and remain Sincerely Peter M. Leder General Manager More

Los Angeles, United States
1 review
5 of 5 stars Reviewed August 19, 2014

First time in Guadelajara - lovely hotel - close to Expo Center - clean - great amenities. We stayed during the furniture expo and shopped with our buyer. We also traveled with friends so hard to say if it was business or friends.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We are very happy that you had a lovely stay in our hotel while staying for the first time in Guadalajara. We thank you for having taken the time to let us know about your experiences. Hopefully we will have the pleasure of welcoming you back in the near future Sincerely Peter M. Leder General Manager More

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Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style
#5 Spa Hotel in Guadalajara #9 Luxury Hotel in Guadalajara #11 Business Hotel in Guadalajara #11 Family Hotel in Guadalajara

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