We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Guadalajara

4.0 of 5 Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Hotel deals
Hotel website
Special Offer
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Hilton Guadalajara
Professional photos View all
Browse nearby
Hilton Guadalajara
Hilton Guadalajara
Hilton Guadalajara
Write a Review

408 reviews from our community

Traveler rating
    155
    153
    63
    26
    11
See reviews for
46
45
25
263
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (79)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (110)
All months
There are newer reviews for Hilton Guadalajara
See the most recent reviews
Memphis, TN
Top Contributor
62 reviews 62 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed here for two weeks for work in October and November. Pros: overall service provided by the staff was outstanding! Everyone from the general manager to housekeeping was super friendly and personable. Since our company didn't allow us to venture out at night, we really got to know the wait-staff in the restaurant and they treated us like royalty. Fantastic... More 

Was this review helpful? Yes 1
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time to let us know that your two weeks stay in our hotel was a successful one in general. We are poud of our waiters team knowing that they try very hard to pamper our guests. We do apologize for the lack of A/C at 5.30 A.M. in our Gym and have... More 

Newton, North Carolina
Top Contributor
155 reviews 155 reviews
42 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 27, 2014

I arrived with some colleagues around 9 pm, and we were quickly settled in our rooms which had great décor and had all the necessary amenities. We went to one of the restaurants on site to get a bite to eat, and it was quite good and very reasonably priced. Dinner for 3 including a bottle of wine and tip... More 

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much to let us know that you were pleased with our hotel, the service, the rooms and the restaurant. We hope to have the pleasure to serve you again in the near future and remain Sincerely Peter M. Leder General Manager More 

Mountain View, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 11, 2014

As other Hilton hotels this one is not exception in good service. Very well located near to the World Trade Center and not very far from the airport. As I stayed just one night I am not sure if there are any good restaurants and/or night life around.

Was this review helpful? Yes
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for your nice comments which we very much appreciate. We are happy to hear that you had a nice stay and hope to be of service to you in the near future Sincerely Peter M. Leder General Manager More 

Mexico City, Mexico
Top Contributor
304 reviews 304 reviews
94 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed December 10, 2014

This time I stayed in a standard room. In the past I stayed in an executive one and let me say that the difference is huge... is like staying in two different hotels. I wont say the Hilton is a bad choice, but if you choose the regular rooms, you will get a regular hotel. The gym is good enough,... More 

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your comments . We are awfully sorry that you did not like your room like in another location. We have remodeled most of the floors and the coming year will remodel another 6 floors. We look forward t be of service to you in the near future and remain Peter M. Leder General Manager More 

Chicago
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2014

My wife and I visited Guadalajara for 3-days in late-November after visiting Ajijic and Lake Chapla for 5 days to help celebrate a friend's birthday. This Hilton is clean and the staff helpful and professional. We stayed in an executive level room on the 18th floor. Our room was clean and orderly, as expected. We were not in the room... More 

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for yournice comments. We are very happy that you had a good time while staying in Guadalajara and that you liked the hotel. Hopefully we will have the pleasure to welcome you back soon again to our hotel. Sincerely Peter M. Leder General Manager More 

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 8, 2014

If you like to stay at Hiltons (as I usually do), this is a fine choice. No surprises, nothing exciting, but no disappointments, either. The room was clean, comfortable and functional. Internet speed maybe a bit disappointing. The location is not great, but not terrible either. Some evenings it was very loud outside until late.

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your nice comments. We are very sorry that during the book fair they were some concerts. This is very unusual. We had a moment during the International book fair were there were more than 3.500 devices hooked up on the WI FI and that slowed down the system a bit as we had at some... More 

Geneva, Switzerland
Top Contributor
138 reviews 138 reviews
110 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed December 7, 2014

I stayed for 3 nights at the Hilton in Guadalajara. I was not disappointed. The bar, margaritas and service was excellent. I also enjoyed the free internet in the room and cleanliness. Best of all it was just across the street from the International Book Fair.

Was this review helpful? Yes
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

We are delighted to hear that you had a good time at our hotel while visiting the book fair and that you appreciated the service, the bar and the free internet as well as the cleanliness of the room. Looking forward to be of service to you in the near future, I remain Sincerely Peter M. Leder General Manager More 

Midlothian, United States
1 review
4 of 5 stars Reviewed December 6, 2014

Hotel and staff were great. Beautiful, but....the nightclub on a nearby rooftop plays really loud music until 1:00 AM. I would recommend this hotel had it not been for the nearby nightclub. Might have been better if I was on the other side of the building.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We thank you very much for having taken the time to write your experience in our hotel. We are very sorry that there was a concert at the EXPO during the International Book fair which is not a Nightclub and very unusual. On the other hand we are glad to hear that you found our staff great. Hopefully you will... More 

Geneva, Switzerland
1 review
4 of 5 stars Reviewed December 5, 2014

I stayed for 3 nights at the Hilton in Guadalajara. I was not disappointed. The bar, margaritas and service was excellent. I also enjoyed the free internet in the room and cleanliness. Best of all it was just across the street from the International Book Fair.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you for letting us know about your last visit to our hotel during the book fair. We are very happy to hear that your stay with us was a successful one. Hopefully we will have the pleasure to serve you again in the near future and remain Sincerely Peter M. Leder General Manager More 

Fort Myers
2 reviews
3 of 5 stars Reviewed November 29, 2014

This hotel has good facilities and in good condition. Check in is slow so you might want to do an advance check-in. The problem we had was that the rooms (behind the elevators) are very noisy. Therefore, if you stay at this hotel make sure your room is far away from the elevators

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very valuable comments. We are sorry to hear that you found your room to be noisy for which we apologize knowing that all our guest are coming to relax and to get a good night’s sleep in our hotel. Even though we constant surveillance by security in the hall ways sometimes guest who come... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Guadalajara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Expedia, Booking.com, Hotels.com, Priceline, Hilton Hotels, Despegar.com, Odigeo, EasyToBook and Tingo so you can book your Hilton Guadalajara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#3 Spa Hotel in Guadalajara
#4 Family Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
#15 Business Hotel in Guadalajara

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Room/suite (14)
Viewed
View from room (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (83)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (27)
Viewed
Dining (18)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay