We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Guadalajara

4.0 of 5
Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 20%
Hilton Guadalajara
Ranked #17 of 109 hotels in Guadalajara
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

157 reviews from our community

    Trip type
Traveler rating
    54
    62
    21
    14
    6
Date Rating
Murray, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

-- Pros -- * Quiet room, comfortable bed, nice furnishings * Unusual, but workable bathroom design * A complimentary bottle of water was provided each day * Lavish lobby & bar areas * Adequate trinket and dry goods mini-markets adjacent to lobby * Email center in lobby (free) and business center on 3rd floor (pay to play) * Adequate Wifi... More

Was this review helpful? Yes 2
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review
May 16, 2013

Thank you very much for this very extensive comments. We are sorry to hear that you had communication problems with the front desk and have taken preventive actions in order to correct this item. On the other hand I would like to state that we have free transportation from and to the Hotel to 2 different shopping malls with restaurants.... More

CA
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

I've stayed here many times, this latest trip in early May of 2013. Check-in is quick, lobby is large and clean, with a liguor bar, a wine bar, a casual restaurant(Los Vitrales), a trinket shop, a money exchange, and a fancier adult restaurant. Room Service is quick, and a very complete menu available. The Breakfast buffet at Vitrales has an... More

Was this review helpful? Yes
See 3 more reviews by Henneman for Guadalajara
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
May 14, 2013

Thank you very much for your extensive and very positive comments which I will gladly pass on to all our associates in the hotel. It is always nice to get feedback from our guest which help us to improve our services every day. Hopefully we will have the pleasure to serve you again in the near future and remain Sincerely... More

Zurich, Switzerland
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

A very nice city hotel, a little bit outside of the center of Guadalajara, but just opposite to the expo. To commute it is recommended the rent a car. But driving is easy and the hotel offers parking facilities for a little money, There are not many restaurant around the hotel, but the breakfast offer from the hotel is ok.... More

Was this review helpful? Yes
See 2 more reviews by schmumues for Guadalajara
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
May 14, 2013

We are very happy to hear that you had a good stay and thank you very much for having taken the time to write a recommendation. I would like to point out that The Cathedral of Guadalajara which is the City Center is 1.5 miles from our hotel. We have free shuttle service from and to the Hotel to 2... More

Miami, Florida
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 3, 2013

this place has really turned around in the last year. they are remodeling the entire 20th floor, the service has dramatically improved and it's now what you'd expect from a Hilton. Lourdes, the manager assistant, helped me with my reservations and it was great. We had a meeting in GDL and several partners stayed at the hotel. no complains from... More

Was this review helpful? Yes 1
See 2 more reviews by travelfrommiami for Guadalajara
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
May 7, 2013

We are glad to hear that you had a good stay in our hotel and are happy that you liked our services and installations. We hope to have the pleasure to welcome you back soon and remain Sincerely Peter M. Leder More

A TripAdvisor Member
4 of 5 stars Reviewed April 29, 2013

Very nice property but the rooms are not well kept. Light fixtures and bathroom fixtures are broken. I typically stay at this hotel during my business trips to Guadalajara and I have seen the quality of the rooms decay. This is the Hotel chosen by President Obama to stay during his visit to this city, I do not know that... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review
May 8, 2013

Thank you very much for taking your time and comments. We are very sorry to hear that your stay with us was not a satisfactory one and do apologize for the occurred. I have taken steps to correct the maintenance aspects and have spoken to our security people in order to make our guests feel always welcome. Sincerely Peter M.... More

Luray, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2013

Hotel was very clean and up to date. Staff was very courteous and accomadating. Restaurant staff was extremely helpful in recommendations for meals. Rooms were were very clean and spacious. View was scenic in the skyline of the city especially at night.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review
April 27, 2013

We are very pleased to read that your stay in our hotel was a pleasant one and hope to welcome you back soon on an other visit to our hotel Sincerely Peter M. Leder General Manager More

Sudbury, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2013

Overall good experience. The Angus restaurant is overpriced and the food is average to poor but the rest of the hotel is very much worth the stay. The pool is very nice and a good size. The fitness center is very well equipped and clean.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review
April 27, 2013

Thank you very much for your very valuable comments. Unfortunately the ANGUS restaurant is a Tenant and is not managed by Hilton, however we have let them know about your observations. We are glad that you liked our pool and Gym installations and hope to be able to welcome you back in the near future. Sincerely Peter M: Leder General... More

Dana Point, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2013

Large clean quiet room and freindly staff. Did not eat at the angus restaurant, but had a good breakfast and lunch at the other restaurant on site. The bed and bedding was very comfortable, however, the only down side to our stay was the low humidity in the room. I woke up with very dry mouth, nose and eyes every... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
April 11, 2013

Thank you very much for your nice comments. We are very happy that we were able to provide you with a satisfactory stay in our hotel and look forward to serve you a gain in the near future Sincerely Peter M. Leder General Manager More

Carlsbad, CA
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 4, 2013

Clean, spacious and great amenities. Rooms were large, good Wifi and easy check-in/check-out. I liked it better than the RIU. Two on site restaurants were decent; Angus Steakhouse was great.Above all, very safe if you decide to bring family.

Was this review helpful? Yes 1
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
April 13, 2013

Thank you very much for taking the time to let us know that you had liked the service in our hotel. All of our associates are trying very hard to please our guest every day and it is so nice to hear that they all have done a good job. Looking forward to welcome you back in the near future... More

Madrid
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 14, 2013

Used this while visiting a show in March 2013. The Hotel is not new but well maintained. The lobby is very spacious and the breakfast restaurant is good. Serives can be sometimes a littel slow nut it was good business stay. It is not near the city centre, but is a good Hotel if your are working.

Was this review helpful? Yes 1
See 2 more reviews by 11alexis for Guadalajara
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
April 5, 2013

Thank you very much for your kind comments. We are very happy to have provided a nice stay for you and have taken note of the slow service at times. These comments are very valuable for our hotel knowing that we have the opportunity to correct things in order to improve our services. We are looking forward to be of... More

Hotel Morales Historical & Colonial Downtown Core
Great value on a similar hotel
Guadalajara, Guadalajara Metropolitan Area
4.5 of 5 stars 460 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Guadalajara
Romantic
Clarum 101
Clarum 101 4.5 of 5 stars 49 reviews
Luxury
Fiesta Americana Grand Guadalajara Country Club
Fiesta Americana Grand Guadalaja... 4.5 of 5 stars 90 reviews
Good for business
NH Guadalajara
NH Guadalajara 4.5 of 5 stars 67 reviews
Near the beach
Hotel Puerta Del Sol
Hotel Puerta Del Sol 4.0 of 5 stars 15 reviews
Show Prices ABS:HotelCheckRates-d657803?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d676372?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1546244?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155860?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Guadalajara hotels
The Westin Guadalajara 4.5 of 5 stars 119 reviews Hotel Riu Plaza Guadalajara 4.0 of 5 stars 169 reviews La Mansion del Sol 5.0 of 5 stars 73 reviews Hotel Morales Historical & Colon... 4.5 of 5 stars 460 reviews
Show Prices ABS:HotelCheckRates-d2167389?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2087377?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d186800?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d582442?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 109 hotels in Guadalajara, ranked by popularity

Been to Hilton Guadalajara? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Guadalajara

Also Known As:
Hilton Guadalajara Hotel
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Guadalajara Hilton
Address: Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Guadalajara
#6 Business Hotels in Guadalajara
#9 Luxury Hotels in Guadalajara
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center.Hilton Guadalajara has 450 rooms, all of them wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 hour In room dining & Meeting Facilities.Restaurants:Los Vitrales & Vinifera Bar ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels, Expedia, MexVax, Travelocity, Tingo and Venere so you can book your Hilton Guadalajara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Guadalajara, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Guadalajara
Enter dates & see best prices* (from our partners)
Show Prices