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All 110 Guadalajara hotels

Hilton Guadalajara

4.0 of 5 Hotel   |   Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
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74%
Ranked #24 of 110 hotels in Guadalajara
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Wisdom2010swb Chicago, Illinois
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258 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW credit card Amex Card Member Review

This was my first trip to Guadalajara. My Country Manager booked the hotel for me as I trust him as he knows the area. I was very impressed with the level of professionalism from the bell stand to the front desk. The room was very nice with a comfortable bed. I would definitely stay here on my next trip to... More

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Kailua-Kona, Hawaii
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I expected better from a Hilton. I will say that the beds were great but the restaurant was average at best ( we only had breakfast ) and extremely expensive. They did give us the option of $30 for two a day extra which included breakfast buffet and happy hour which was really the way to go even if you... More

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We are really sorry to hear that you did not like our American breakfast, knowing that we have a buffet with 8 different fruits, 6 different fresh juices all types of cereals, Müsli, different cold cuts, different cheeses, 5 different breads, 6 types of Danish, two different muffins, dishes for healthy eating cold and hot, hot oatmeal, 12 different egg... More

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for a business trip- the hotel is OK was told the Breakfast was included at time of booking but had no way of knowing as they did not give a coupon or anything so I ended up paying for it when I looked at the bill.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your comments which are very important to us. Could you please send me your name with E-mail in order to clarify the breakfast charges. We are sorry that you had not the time to check with the reception about this charge otherwise I am sure we could have clarified this matter while you stayed at... More

Top Contributor
126 reviews 126 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hilton is not a brand new place, however, everything is kept nice and clean, plus the staff (everyone, from front desk to housekeeping) have a 'yes' attitude. Hilton is conveniently located, they have an Angus restaurant in the lobby plus a beautiful Cuervo tequila store. I will be back for sure.

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We are very happy to hear that all our staff has treated you in a yes attitude which is very important for us and our operation. Further more we are proud that you have found our entire hotel as clean and nice. Looking forward to be of service to you in the near future, I remain Sincerely Peter M. Leder... More

Kansas, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

When I go to Guad I always stay at Hilton. I have experienced a decline in the maintenance of the rooms. Although I'm a returner, a HH Silver member, I do feel I get the worth's rooms. This time I had an disgusting dirty sofa in the room, an no mag mirror. If the HH would be more sensitive would... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very valuable comments. We very much appreciate that you are a Silver HHonors member and would like to inform you that we very much value your business. We have taken note of the poor state of the sofa and have made correction in order to prevent future breakdowns of this nature. Looking forward to... More

South Florida, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Coming in at odd times and leaving a hotel during congested times proves how well an establishment works, this specific hotel works like a Swiss watch. This hotel is centrally located close to the Expo Centre so you save on transportation costs. I preferred their location to other hotels close by.

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HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for your very nice comments which I gladly pass on to all our associates who make it possible through their daily efforts to please our guests. We are happy that your stay with us was a successful one and look forward to be of service to you in the near future. Sincerely Peter M. Leder General... More

Montreal, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Bad Internet Services. cockroach in my room and lost clothes in the laundry service. I called to report and was upgraded to the executive level however the internet services were not good and the laundry clothes that were lost were never found.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very valuable comments which I have revised with our Chief Engineer in order to take preventive action immediately. We did have a problem with our internet purveyor and have since corrected the problem knowing that Internet service is one of the most important. I do understand that your clothes from the laundry were found... More

Los Angeles, United States
1 review
5 of 5 stars Reviewed March 17, 2014

When you going to Expo at Guadalajara,Hilton is the best place to stay during the show, you don't have any problem to reach the show place and too close to having good lunch and dinner. And also the bar is good for spending the night time.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your nice comments about our Hotel. We are delighted to hear that you have found our hotel a good place to stay and that you did like our food at the restaurant. We are looking forward to be of service in the near future and remain Sincerely Peter M. Leder General Manager More

Austin, TX
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2014

This hotel is relatively centrally located in Guadalajara. The rooms and decor is old. The rooms are also small. The staff is very helpful. The price is reasonable considering the accomodations. You must drive to find good restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank You very much for your comments about your last stay in our hotel. We are very happy to hear that the service provided by our staff was to your liking and look forward to welcome you back soon on one of your next visits. Sincerely Peter M. Leder General Manager More

San Jose, CA
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 5, 2014

Stayed in this hotel for several days during recent business trip. Hotel is pretty nice. Not sure about location since I did not have any time to explore around. Also, did not have time to visit executive lounge this time. Room is big and clean. Breakfast buffet is really good with excellent selection of food. Everyone was very nice and... More

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HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your nice comments. We are happy to learn that the services rendered to you were satisfactory. In reference to the location I would like to state that we have free shuttle bus services from the Hotel to two different malls and back to the hotel. We are right across from the EXPO which is the... More

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Additional Information about Hilton Guadalajara

Also Known As:
Hilton Guadalajara Hotel
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Guadalajara Hilton
Address: Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Guadalajara
#9 Luxury Hotel in Guadalajara
#11 Business Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Guadalajara 4*
Official Description (provided by the hotel):
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center.Hilton Guadalajara has 450 rooms, all of them wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 hour In room dining & Meeting Facilities.Restaurants:Los Vitrales & Vinifera Bar ... more   less 
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