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Guadalajara Plaza Lopez Mateos

3.0 of 5 Avenida Lopez Mateos Sur 2128 | Colonia Chapalita, Zapopan, Guadalajara 45050, Mexico
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Certificate of Excellence 2014
Guadalajara Plaza Lopez Mateos
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Guadalajara Plaza Lopez Mateos
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227 reviews from our community

Traveler rating
    85
    97
    37
    5
    3
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72
22
15
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Guadalajara Plaza Lopez Mateos
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AB, CANADA
1 review
3 of 5 stars Reviewed December 30, 2013

rooms kind of old. needs remodeling. sofas are in bad shape and the have a humidity odor. Remodeling the rooms would solve the issues. All other items are fine. location is excellent, external appearence is great, staff are helpful carpet in the room is in really bad shape.

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San Leandro, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 27, 2013

Stayed here in a recent business trip. Excellent accomodations, nice rooms, nice staff, and one of the best buffet breakfast (included with room) that I have seen in a hotel. Two things to be aware of, however: very far from Centro Historico and be careful with staying on Saturday night as nearby karaoke bar is extremely loud, even with all... More 

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Guest, Please let us express our gratitude for sharing such nice comments regarding your stay with us. We are very happy to hear that you really enjoy your time in our property Guadalajara Plaza Ejecutivo. Comfort. Harmony. Functionality. Our 142 suites and rooms providing a glimpse of extraordinary relaxation, not limiting from your business productivity at Guadalajara Plaza Ejecutivo... More 

NJ, USA
1 review
5 of 5 stars Reviewed December 21, 2013

Courteous staff, good location, great breakfast. Lupita made delicious eggs every morning! Lunch by the pool was very relaxing. Walking to Plaza del Sol was easy. Close to Expo. Nice to have a drink at the bar at the end of the day. Helpful desk staff.

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Mrs. Judith, Thank you for your posting your nice review. We are so glad that you enjoyed all the benefits that Guadalajara and Guadalajara Plaza Ejecutivo Hotel guests have. We are located very close to the most important mall in Guadalajara “Plaza del Sol” and close from Expo Guadalajara. So if you are on business trip, take a break... More 

MA, USA
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 12, 2013

I have stayed at this hotel a number of times and it's always great. The service is excellent, lovely pool and rooms. But this time the internet was awful. The staff gave me 3, count 'em 3, different internet wireless connections and they all sucked. Barely could connect at all and anything like Skyping was impossible. Took 10 minutes to... More 

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Mr. Matt, Thank you for posting your nice review. We are so glad that you enjoyed all the benefits that Guadalajara Plaza Ejecutivo Hotel guests have. We really appreciate the time you have taken to give us your opinion and observations, please be sure that your comments have been very helpful and we are committed to improve our opportunity... More 

AB, CANADA
1 review
5 of 5 stars Reviewed December 12, 2013

Except for their not responding or even acknowledging (a couple of visits ago) to my request for a room by the pool, I'd give them an A+! The food is excellent; the staff very helpful; the security acceptable; the pool wonderful; the location fabulous; the city I love!!!

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Mr. John, Please allow me to start by thanking you for taking the time to share with us your impressions regarding your stay, I am happy to hear that you enjoyed your stay and we will be looking forward to seeing you here every year. Thank you so much to share your lovely experience; Guadalajara Plaza Ejecutivo is very... More 

New York City, New York
1 review
4 of 5 stars Reviewed December 9, 2013

The staff is very friendly and efficient. Whenever one needs anything, they are quick to help, whether it be to call a taxi, provide monetary exchange, fix a problem in the room, or give advice about the surroundings and places to go to. Best of all, they do it with a smile on their faces. The breakfast buffet is extensive... More 

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Guest, Thank you for taking the time to provide us your lovely experience. We are very happy to know we were part of your business trip; it truly was a pleasure to assist you, and you felt pampered and well taken care please know that Guadalajara Plaza Ejecutivo "will always be your home " We are very proud we... More 

Santa Cruz, CA
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2013

Very extensive breakfast buffet with efficient and friendly staff and omelets cooked to order. Bell staff very helpful in calling taxi service. Pleasant area around the swimming pool. Neighborhood is safe but the street is very noisy with traffic day and night.

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Guest, Please let us express our gratitude for sharing such nice comments regarding your stay with us. We are very happy to hear that you really enjoy your time in our property Guadalajara Plaza Ejecutivo. For us it is really motivating to know that our service makes the difference in our guests’ stays and that we are able to... More 

CA, USA
1 review
5 of 5 stars Reviewed December 6, 2013

Thank you for making my first trip to Guadalajara such a positive experience. Your staff was helpful and received us with such kindness. Again this country has just been wonderful to visit. I have visited India, France, Italy, London, Spain, New York, but no country has so welcoming as Mexico. Thank you for such a wonderful experience. Kudos to staff... More 

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Mss. Paula, Thank you for taking the time to share your comments with us. We are glad to hear about the pleasant stay you had. It is very important for us to know that our guests enjoyed the time they spent with us. We are very happy to hear that we were up to your expectations. We hope to... More 

RDM, USA
1 review
4 of 5 stars Reviewed November 19, 2013

This hotel is very close to Expo Guadalajara. It is within walking distance to several good restaurants. The fitness center is small and lacking equipment, but the hotel is only a few blocks from Anytime Fitness. Overall, a great value for those attending events at Expo Guadalajara. -Andrew B Indiana, USA

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Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Mr. Jason, Thank you for posting your nice review. We are so glad that you enjoyed all the benefits that Guadalajara Plaza Ejecutivo hotel guests have. Guadalajara Plaza Ejecutivo is located at the heart of Guadalajara’s financial district and quite close to the city’s main activities and tourist attractions: Concerts, Museums, Shopping Malls, Tradition. All at your fingertips. Quickly,... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 13, 2013

I spent six nights recently at this hotel during a business trip. It is a functional hotel, with decent-sized rooms and excellent breakfast. It is not the most luxurious place but it does the trick if you are in Guadalajara for a few days on business. The restaurant lacks atmosphere in the evening and there is no bar to speak... More 

Was this review helpful? Yes
Quality_1Manager, Manager at Guadalajara Plaza Lopez Mateos, responded to this review

Dear Guest, Warm Greeting from Guadalajara Plaza Ejecutivo Hotel!! We would like to thank you for sharing with us your opinion that definitely helps us to make sure that all our services and facilities fill up our client’s standards. Your opinion is very valuable to all of our staff. We would like to take the opportunity to apologize for the... More 

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Additional Information about Guadalajara Plaza Lopez Mateos

Address: Avenida Lopez Mateos Sur 2128 | Colonia Chapalita, Zapopan, Guadalajara 45050, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Guadalajara Plaza Lopez Mateos 3*
Number of rooms: 142
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Also Known As:
Guadalajara Plaza Lopez Mateos Hotel Guadalajara
Guadalajara Plaza Hotel
Plaza Lopez Mateos Guadalajara
Hotel Style:
#9 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara

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