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All 113 Guadalajara hotels

Fenix Hotel

3.0 of 5 Hotel   |   Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
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Fenix Hotel
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39%
Ranked #81 of 113 hotels in Guadalajara
A recent review
4 of 5 stars Reviewed May 3, 2014
Valdezmark
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  • Reviews (63)
  • Photos (22)
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63 people have reviewed this hotel

Traveler rating
    6
    19
    16
    10
    12
See reviews for
9
14
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 3, 2014

The Fenix has been an Ok place to stay. We have been here for three nights. The first night we sweated all night long because the air conditioning was not working. The next day I woke up early and told the manager we were moving to another hotel. I mean we had our bags packed, walking out the door- lo... More

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Seattle, Washington
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2014

The location is outstanding if you want to be in the historic district. It is only a few blocks from the main squares and there are good restaurants nearby such as La Chata which is only a half a block away. Staff was very helpful. The two people I spoke to at the front desk at check-in and check-out spoke... More

Was this review helpful? Yes 1
Wynyard, Canada
2 reviews
3 of 5 stars Reviewed March 2, 2014

the room was quite large, but the tv was old and only got 2 English channels. the room was very noisy from street traffic below. the shower was great, almost blew me right out of the bath' the concierge was quite helpful

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Silver Spring, Maryland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014 via mobile

I always stay at this hotel for years , until I started To hear noises in bathroom, and lights would go off, like some one pull the card out, kids voices, on hallways, and if you ask the personnel they, will tell, you, nothin, find out hotel history

Was this review helpful? Yes 1
Harris, Sk
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 16, 2013

The rooms very clean, staff very attentive and breakfast buffet had great variety. The hotel is located in the heart of the city very close to many attractions, shopping, banks and restaurants. I would recommend this hotel to family and friends.

Was this review helpful? Yes 1
Corpus Christi, Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 6, 2013

Back in the 80s when I was traveling on a budget and stayed at the Universo a few blocks away, I would go into the lobby of the Fenix to see what a deluxe hotel looked like, and the moment I saw their prices I realized that it was way out of my range. I had a hankering to stay... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 23, 2013 via mobile

Worst hotel in Guadalajara!! Staff unfriendly and unhelpful. Upon entering room we noticed how dirty it was, bed sheets and pillows were BLOOD STAINED! Terrible! Notified front desk, they then brought other sheets but I requested new pillows, hotel manager says, "we don't have more pillows"! Wifi is slow or doesn't work. Would NOT recommend! Just a terrible experience! FENIX... More

Was this review helpful? Yes 2
Chicoutimi, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 7, 2013

We had an excelent view on Guadalajara, clean rooms, excelent service for the parking! I recommend this hotel for discovering downtown Guadalajara! We had a view directly on the catedral at the 20th floor.

Was this review helpful? Yes 2
Saskatoon
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2012

Arived at the hotel only to be told by the desk clerk on that night that she would not honour the prices we were quoted on the internet which were confirmed and booked. Therefore an inconvenience experience. We booked for the night then went out and found a friendly hotel staff who welcomed our stay with equally clean rooms, at... More

Was this review helpful? Yes 3
Calgary, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 10, 2012

I booked 3 rooms on my credit card for 5 nights. When we checked in we were told there would be additional charge per night above the internet rate. We told her that if she didn't honor the rate we would check out the next day and go somewhere else. She said there was nothing she could do. We even... More

Was this review helpful? Yes 5
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear Customer: Thank you very much for taking the time to leave your comments. I am very sorry that your experience was not entirely satisfactory. Our goal is not only the needs of each and every one of our guests, but exceed your expectations to make your stay as comfortable and pleasant as possible. Your comments are very important to... More

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Additional Information about Fenix Hotel

Address: Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fenix Hotel 3*
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Also Known As:
Fenix Hotel Guadalajara

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
261

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