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Fenix Hotel

Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
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1 room 1 guest
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Fenix Hotel
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69 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (20)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (15)
All months
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed April 24, 2015

Biggest complaint, air conditioner didn't work. That aside, the location is perfect, close to the plaza, and close to great food, I recommend the chicken and pork posole at La Chata, excellent and served piping hot!!

Was this review helpful? Yes
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Leah: Agradecemos sus comentarios sobre hotel Fenix Guadalajara. Que bueno que le gusto nuestro servicio. Estamos en proceso de... More 

White Rock, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 5, 2015

It was a few years back, so I'll be briefer (than usual for me) Only stayed one weekend ... drove up from Puerto Vallarta on a Friday night, back on Sunday. BUILDING, EQUIPMENT, FURNISHINGS Its old. Its well maintained in its oldness. If you want new then don't even consider this place. The French Quarter of New Orleans is new... More 

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FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Brian: Agradecemos sus comentarios sobre el hotel. Efectivamente es un edificio historico que data de 1912. Con una... More 

Jersey City, New Jersey
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed February 5, 2015

First time staying there. Location is convenient, and close to several attractions. Hotel need some improvements, like air conditioning. We have to call for a hair blow dryer, as it was not available in the room. No iron either. Price per night was affordable. Room was cleaned daily

Was this review helpful? Yes
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Will: Agradecemos sus comentarios en Trip Advisor. Es un gusto conocer que le gustaron nuestras instalaciones y ubicacion. Estamos... More 

Chapala, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 25, 2014 via mobile

Quite a disappointment. First room given not truly ready for guests with no towels in room, nor working air conditioner, toilet or shower. We moved to a second room on same floor, strong chemical smell on bedding, missing light bulbs, lamps with bare wires in place of plug ins and ineffective air conditioner. The hotel was clean and from lobby... More 

Was this review helpful? Yes 1
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Karen: Agradecemos sus comentarios ya que son area de oportunidad para mejorar. Le comentamos que hay nueva administracion. Asi... More 

Travelers are raving about these Guadalajara hotels

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 3, 2014

The Fenix has been an Ok place to stay. We have been here for three nights. The first night we sweated all night long because the air conditioning was not working. The next day I woke up early and told the manager we were moving to another hotel. I mean we had our bags packed, walking out the door- lo... More 

Was this review helpful? Yes 1
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

EstimadoSr. Valdez: Agradecemos sus comentarios sobre HOTEL FENIX. Que bueno que le gusto nuestra ubicacion y tradicion del hotel. Asi... More 

Seattle, Washington
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 27, 2014

The location is outstanding if you want to be in the historic district. It is only a few blocks from the main squares and there are good restaurants nearby such as La Chata which is only a half a block away. Staff was very helpful. The two people I spoke to at the front desk at check-in and check-out spoke... More 

Was this review helpful? Yes 2
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Que bueno que le gusto nuestra ubicacion y atencion del personal.... More 

Wynyard, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 2, 2014

the room was quite large, but the tv was old and only got 2 English channels. the room was very noisy from street traffic below. the shower was great, almost blew me right out of the bath' the concierge was quite helpful

Was this review helpful? Yes 1
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Siempre es gratificante saber que le gusto nuestra ubicacion y atencion... More 

Silver Spring, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 18, 2014

I always stay at this hotel for years , until I started To hear noises in bathroom, and lights would go off, like some one pull the card out, kids voices, on hallways, and if you ask the personnel they, will tell, you, nothin, find out hotel history

Was this review helpful? Yes 2
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Melvin. Agradecemos sus comentarios sobre Hotel Fenix. Asi como su fidelidad durante años. No es bueno saber que... More 

Harris, Sk
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 16, 2013

The rooms very clean, staff very attentive and breakfast buffet had great variety. The hotel is located in the heart of the city very close to many attractions, shopping, banks and restaurants. I would recommend this hotel to family and friends.

Was this review helpful? Yes 1
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Siempre es gratificante conocer que le gusto nuestra ubicacion, servicio y... More 

Corpus Christi, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 6, 2013

Back in the 80s when I was traveling on a budget and stayed at the Universo a few blocks away, I would go into the lobby of the Fenix to see what a deluxe hotel looked like, and the moment I saw their prices I realized that it was way out of my range. I had a hankering to stay... More 

Was this review helpful? Yes 2
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix ya que siempre son una area de oportunidad de mejora. Deseamos hacerle... More 

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