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Fenix Hotel

Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
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80 Reviews from our TripAdvisor Community

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Vancouver, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

They do not have safes in the rooms. The security guard of the hotel entered my room at night when I was out, and stole my phone. When he took my report in the morning, he told me nobody had entered my room. That afternoon when I went to ask again, they told me that the same guy that "took... More 

Helpful?
Thank Fabi M
Montreal, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

Went to Guadalajara for the first time and it was a last minute booking at the Fenix. We were tired and unfamiliar with city so after hours of searching we ended up here. We felt lucky to find an available room on a Friday night in the heart of Centro Historico. It looks pleasant on the outside and rates itself... More 

Helpful?
Thank CourtneyMorena
Mazatlan, Mexico
Level Contributor
3 reviews
4 of 5 stars Reviewed September 10, 2015 via mobile

With a very good location, Hotel Fenix it's a good option for anything you could do at Guadalajara. The Cathedral it's 2 blocks away, and since the hotel is located at the very heart of downtown, you can have and do almost everything starting from here.

Helpful?
Thank Arturo B
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear Arthur B We appreciate your time to leave us your positive comments on TripAdvisor Thanks for your preference, best regards. More 

Italy
Level Contributor
335 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 413 helpful votes
3 of 5 stars Reviewed September 9, 2015

This was my first hotel in Guadalajara when I visited this second largest Mexican city 14 years ago. B ack in 2001 this was an elegant hotel in central Guadalajara, and there were just a few other alternatives downtown. Now things have changed. Over 2 dozens of modern hotels have appeared in the same area, and the Fenix hotel has... More 

Helpful?
1 Thank realworldtraveller
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear realworldtraveller we appreciate your time to comment on tripavisor, Ccurrently the Fenix ​​hotel has changed management and the issue of remodeling is very important, this week we're done with the complete remodeling of the 7th floor where we have Jr Suites rooms, some with kitchenette and a large terrace with excellent view to the outside. This remodeling will continue... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed April 24, 2015 via mobile

Biggest complaint, air conditioner didn't work. That aside, the location is perfect, close to the plaza, and close to great food, I recommend the chicken and pork posole at La Chata, excellent and served piping hot!!

Helpful?
Thank Leah V
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Leah: Agradecemos sus comentarios sobre hotel Fenix Guadalajara. Que bueno que le gusto nuestro servicio. Estamos en proceso de... More 

White Rock, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 4, 2015

It was a few years back, so I'll be briefer (than usual for me) Only stayed one weekend ... drove up from Puerto Vallarta on a Friday night, back on Sunday. BUILDING, EQUIPMENT, FURNISHINGS Its old. Its well maintained in its oldness. If you want new then don't even consider this place. The French Quarter of New Orleans is new... More 

Helpful?
Thank BrianInLadner
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Brian: Agradecemos sus comentarios sobre el hotel. Efectivamente es un edificio historico que data de 1912. Con una... More 

Jersey City, New Jersey
Level Contributor
119 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed February 5, 2015

First time staying there. Location is convenient, and close to several attractions. Hotel need some improvements, like air conditioning. We have to call for a hair blow dryer, as it was not available in the room. No iron either. Price per night was affordable. Room was cleaned daily

Helpful?
Thank Will C
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Will: Agradecemos sus comentarios en Trip Advisor. Es un gusto conocer que le gustaron nuestras instalaciones y ubicacion. Estamos... More 

Chapala, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 24, 2014 via mobile

Quite a disappointment. First room given not truly ready for guests with no towels in room, nor working air conditioner, toilet or shower. We moved to a second room on same floor, strong chemical smell on bedding, missing light bulbs, lamps with bare wires in place of plug ins and ineffective air conditioner. The hotel was clean and from lobby... More 

Helpful?
1 Thank Karen S
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Karen: Agradecemos sus comentarios ya que son area de oportunidad para mejorar. Le comentamos que hay nueva administracion. Asi... More 

Travelers are raving about these Guadalajara hotels

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 3, 2014 via mobile

The Fenix has been an Ok place to stay. We have been here for three nights. The first night we sweated all night long because the air conditioning was not working. The next day I woke up early and told the manager we were moving to another hotel. I mean we had our bags packed, walking out the door- lo... More 

Helpful?
1 Thank Valdezmark
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

EstimadoSr. Valdez: Agradecemos sus comentarios sobre HOTEL FENIX. Que bueno que le gusto nuestra ubicacion y tradicion del hotel. Asi... More 

Beaverton, Oregon
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 27, 2014

The location is outstanding if you want to be in the historic district. It is only a few blocks from the main squares and there are good restaurants nearby such as La Chata which is only a half a block away. Staff was very helpful. The two people I spoke to at the front desk at check-in and check-out spoke... More 

Helpful?
2 Thank danadian
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Agradecemos sus comentarios sobre Hotel Fenix Guadalajara. Que bueno que le gusto nuestra ubicacion y atencion del personal.... More 

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