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Holiday Inn Cuernavaca

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Blvd Gustavo Diaz Ordaz 86 | Colonia Acapantzingo, Morelos, Cuernavaca 62440, Mexico
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Holiday Inn Cuernavaca
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145 Reviews from our TripAdvisor Community

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Zeballos, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazing chain and a property that stands ahead of the rest. Every trip back to Cuernavaca we will stay there. Helpful front desk and great rooms. For meetings or family weekend getaways this does the job.

Helpful?
Thank waytowayne
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank your for your comments about to service and installations. Regards General Manager More 

Cuernavaca, Mexico
Level Contributor
143 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 18, 2015

I had brunch there for their daily buffet. The waiters are helpful and the staff is friendly, however, their promos are not updated and we were invited to have 2x1 and they even had it in a huge sign over Diaz Ordaz Avenue, however, when we were given the check we realized the promo was gone. They apologized but they... More 

Helpful?
Thank Mesja
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you your comments aobut to rooms, restaurant and general property; respect your comments, We have 2 year without promo to 2 x 1 for ladies. Our new promo is special offer to ladies in $149 pesos Monday to Friday Regards More 

Morelia, Mexico
Level Contributor
91 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Excellent rooms with great beds and nice tv. Work space is perfect and service at restaurant and front desk were great. Avoid rooms next to the ice machines because the machine and people that come for ice make a lot of noise. Everything else was nice. It has a nice pool and a bar. Location is not excellent but you... More 

Helpful?
Thank RodrigoSigal
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest:: Thank your for your comments about to service and installation. Regards More 

Honolulu, Hawaii
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 13, 2015

I asked for a quiet room, and I got one. The desk people are quite friendly. If you're on a budget, bring your own water or they make you order from the restaurant at some cost. Most importantly, the internet is blazing, the room was clean and comfy, and for $70/nite its a good value. The grounds here are actually... More 

Helpful?
Thank Tom E
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you for your comments about to property and carefull people to Holiday Inn; Aprecciate your comments. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 10, 2015 via mobile

I have been here for trainning and the experience is great. Service at restaurant is spectacular, everyone is attentive to ones request. Rooms are big and very comfortable. Good for business or vacation. Great gardens, great pool area, great servixe

Helpful?
Thank Luis R
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Deat guest: Thank you for yhe opportunity to attended in our property, our employees apreciate yor comments about to service. General Manager More 

Mexico City, Mexico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 30, 2015 via mobile

This is a nice hotel with great facilities, with 2 swimming pools, nice set up. However, I do not recommend it if you are looking for a place to have a quite and relaxed time. In many cases unsupervised the jacuzzi which is supposed to be a place to relax, it has become a place for playing for kids, which... More 

Helpful?
Thank JorgeMaq
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you for your comments about to service and staff people. More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 27, 2015

From the outside this hotel seems small and unassuming, but once you get into the inner courtyard of the hotel it almost seems like you are standing in the center of courtyard you begin to feel like you are in an old hacienda. Beautiful ground two pools and open air bar and restaurant, the hotel staff was extremely attentive and... More 

Helpful?
Thank Rocky P
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Deat Guest: Thank you for your all comments about to service and hotel installations. Regards General Manager More 

Atlanta, Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 26, 2015 via mobile

It is the end of March 2015 and I'm here at this hotel for a business conference in the beautiful city of Cuernavaca. The hotel is picturesque, located at a nice location not too far from the city center, has a small swimming pool with a bar nearby as well as an outdoor restaurant. The rooms are well-maintained, but upon... More 

Helpful?
1 Thank TravelerSpeaks
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest Apreciate your comments about to service and installations, take note about your letter, let me check, I am sure that comments are very important for me Regards General Manager More 

Dublin, Ireland
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

The Holiday Inn isn't quite as luxurious as some other hotels but they do their upmost to make it as good as possible and it works! The staff are always super polite and helpful and nothing is too much The outside dinning and pool area is fab - it's like a little oasis in the middle of a hectic city... More 

Helpful?
Thank TripTaker050
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Customer: Thank you for your all comments about to service and installations. Regards General Manager More 

Cuernavaca, Mexico
Level Contributor
143 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed January 21, 2015

Tripadvisor should have a rating between "average" and "very good", meaning "good", that's my rating for this hotel. The food is ok, but the buffet for weekends is better. Very nice rooms, just make sure to ask if they are having a renovation in the premises or inside the hotel BEFORE you make your reservation, I have stayed twice here... More 

Helpful?
Thank Mesja
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you for your comments about to service and employees. Respect the guest room and food and bevarege thank you for your comments. Regards General Manager More 

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