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All 65 Cuernavaca hotels

Hotel Jacarandas

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Ave Cuauhtemoc No 133 | Col. Chapultepec, Cuernavaca 62450, Mexico
Hotel amenities
Hotel Jacarandas
Ranked #23 of 65 Hotels in Cuernavaca
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33 reviews from our community

Traveler rating
    8
    8
    8
    4
    5
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17
7
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (10)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (5)
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    (5)
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lots of beautiful gardens, very peacefull to take walks, coffee and hot chocolate are delicious. At the restaurant I recomend to ask to be served by Manuel (very quick guy). Pools, nice as well, small, but nice and comfortable. Recomend this hotel at a 100% rate either for christmas or new year's celebration. Convinience stores are within walking distance. Drivers... More 

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Seattle
Top Contributor
886 reviews 886 reviews
85 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The grounds are extensive and can be wonderful. When the river is high it's very nice to see it meandering through the grounds. The grotto swimming pool is still as fantastic as ever. The Japanese suite and the treehouse suite are showing some hardcore wear and tear. A little elbow grease would get this place back to some former glory.

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Mexico City, Mexico
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 12, 2014

In general, the hotel is in a good shape but to me its a little old. For what you pay now a days you can stay in better hotels in Cuernavaca. The garden inside the hotel are really beautiful. The hotel is not pet friendly they have a service with the pets but they didnt arrive so we had a... More 

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Chesterfield, England
1 review
1 of 5 stars Reviewed November 9, 2008

i'm visiting curenavaca on business for 2 week, I moved from the five star hotel in Pedregal (royal pedregal hotel), to this in there eyes five star complex, which feels like a 1/2 star truck stop. I found many things wrong with my room, when i complained the manager got very rude, i was offered another room with the exact... More 

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Park Ridge
Top Contributor
80 reviews 80 reviews
36 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed November 21, 2007

We didn't do a lot of research before our trip, rather just accepted our travel agent's recommendation. We visited with our two kids during the Mexican holiday weekend of November 20 and although the hotel was full, we were the only English speakers there. In terms of the staff, there was one front desk worker who did speak limited English.... More 

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A TripAdvisor Member
4 of 5 stars Reviewed April 21, 2005

My wife and I stayed at Jacarandas in April 2005 with our 4 teenage daughters. We stayed in one of the many family rooms around the main pool. With two double beds and two singles this was great value for money. The hotel is a little frayed but this only adds to the charm and the grounds are an oasis... More 

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A TripAdvisor Member
2 of 5 stars Reviewed April 19, 2003

Somewhat dingy hotel with several small swimming pools, which were very cold. The grounds were pretty, but the food was so-so and the rooms were somewhat dingy. I'd recommend staying somewhere else in Cuernavaca. There are plenty of better options.

Was this review helpful? Yes 4
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Additional Information about Hotel Jacarandas

Address: Ave Cuauhtemoc No 133 | Col. Chapultepec, Cuernavaca 62450, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Number of rooms: 86
Also Known As:
Jacarandas Hotel Cuernavaca

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