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Anticavilla Hotel, Restaurant & SPA

Certificate of Excellence
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Rio Amacuzac No. 10 Esquina Chilpancingo | Col. Vista Hermosa, Cuernavaca 62290, Mexico
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Anticavilla Hotel, Restaurant & SPA
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141 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is beautiful and well designed... But that's all. As simple as an iron is an additional service, that they don't have available but the service for 6 usd for a shirt, even entry hotels have this simple item. Attention is good, only if you give tips. We went for a wedding during weekend. If you want a boutique... More 

Helpful?
Thank Rodrigo I
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear guest: We want to thank you for your comments and explain that due to past experiences with irons on the rooms the ironing has to be done by one of the staff and as in any other hotel this service has a cost. We are sorry you feel that way and regret the inconvenience. More 

Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 2, 2016

Great hotel, beautiful garden and very nice restaurant. Friday night they have life music at the restaurant. Service at the restaurant is not good for smoking people because the put those table very far from the restaurant (in the bar zone) so they even forget to bring some dishes (this was really bad). Bar is great. Views to the garden... More 

Helpful?
Thank Sandra V
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear guest: Thank you so much for your comments, we regret the inconvenience of the smoking table location, the management will have a look into this, you can rest assured that service will be improved. Please do visit us again it will be our pleasure to have you back. More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed December 28, 2015

was a short xmas break and was nice. Food in the restaurant was excellent. Only one remark is that the water in the swimming pool was too cold. For the rest is is a nice gettaway for a few days to chill and relax.

Review collected in partnership with this hotel

Helpful?
Thank marco r
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear guest: Thank you for your comments, we are glad you enjoyed your stay with us, we are working on the pool temperature and hopefully on your next visit you will be able to enjoy more our swimming pool. More 

ny
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed December 10, 2015

We really liked the property albeit a bit modern in design. Make sure if you go they show how to use all the lights as it takes a while..This was not part of the intro to the room. The food we ordered the first night thru room service was excellent. Well prepped and fresh and delicoious. We were looking forward... More 

Helpful?
Thank docovNy
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear guest: We are so sorry to hear your disappointment we can perfectly understand it, and we are sorry to hear the restaurant chosen form the list of places recommended to you was not suitable. Thank you for your comments which will be taken into consideration in the future. More 

Mexico City, Mexico
Level Contributor
184 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 1, 2015

Upon arrival to anticavilla, you´re greeted by the valet parking. Priority is given to guests, so if youre just doing lunc or dinner at the restaurant, expect to be parked outside. The hotel is an old house turned into hotel, rooms face the inner garden covered by a large Ficus tree, and the pool which is shaded by palms. The... More 

Helpful?
Thank lforest
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear Lforest: Thank you so much for your kind comments, we are glad you enjoyed our restaurant and hope you can come back as our guest so you can experience our hotel. More 

Germany
Level Contributor
2 reviews
3 of 5 stars Reviewed October 24, 2015

Positives - The room we stayed at (Master Suite Cascella) was great. The room is very big, the bathtub is super nice, you have a fireplace and a balcony. However, do not expect the room to be nicely decorated like in the pictures with the rose petals and towel-art-work on the bed etc. - Most of the staff were really... More 

Helpful?
Thank Ben_Je86
PJsMM, Director of Sales at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear guest: We are always happy to read our guests comments, as they are great opportunity areas to upgrade our service, however, please allow us to explain that the special romantic decoration with petals is not done on a night to night basis, is it set up by request only. Often times, previous guest do not report a malfunction in... More 

Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

Aside from it's beautiful garden, the master suite it's a great choice for a relaxing and romantic long weekend, away from the busy Mexico City. The room is large with a nice terrace and an exterior jacuzzi where you can enjoy drinks with a great view an great weather. The restaurant is good and the Staff extremely friendly. The Spa... More 

Helpful?
Thank galeon62
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear guest: Thank you so much for your comments, it´s always nice to hear our guest enjoy the premises and services, we hope to have you back soon. More 

Cuernavaca, Mexico
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 10, 2015

While I live in Cuernavaca, there are times when we all deserve to be pampered with a short weekend stay at a local spa. And, pampered we were at Anticavilla!!! We spent two nights at Anticavilla Hotel and thoroughly enjoyed every aspect of the facility. We stayed in one of the larger rooms on the second floor that had a... More 

Helpful?
Thank NomadicAdventurist
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear NomadicAd What a treat for us to read your comments, thank you so much, we are delighted to learn you enjoyed your stay with us and certainly hope to see you again soon. More 

Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 28, 2015

Super boutique hotel! We spent new years eve at the hotel and it was a perfect choice. The owner was there and made us feel and the other guests at home. The staff is super helpful and since there are only 12 sites it's like you have aa personal staff for you. The suites are all decorated after famous Italian... More 

Helpful?
Thank Riccardo R
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear Riccardo Thank you for making us part of your memories, we are delighted to hear you felt at home as that is our main goal, please do visit us again as soon as possible, we are here waiting for you. More 

El Paso, Texas
1 review
3 of 5 stars Reviewed August 11, 2015

This is a beautiful hotel- only 12 rooms, with a gorgeous courtyard and wonderful architecture, in a very elegant part of the city. The rooms are large and with modern bathrooms, large-screen TV's and king-size beds. Security is ever-vigilant, and we always felt protected. They miss on several counts, unfortunately. First, during the weekends, this is primarily a dinner/bar spot,... More 

Helpful?
Thank Jim R
PJsMM, Director Comercial at Anticavilla Hotel, Restaurant & SPA, responded to this review

Dear Jim R Thank you so much for your comments, all are welcome and they provide us with great opportunity areas to improve our service. We hope to have the opportunity of serving you again in the near future. More 

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