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Mision Cuernavaca

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Calle Galeana 29 | Colonia Acapatzingo, Cuernavaca 62440, Mexico
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108 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I have stop by Mision Cuernavaca several times in the past year for drinks. We always encounter friendly staff at the reception area and in the bar. Last week the gardens were looking especially beautiful and I encourage people to consider this hotel and bar because of the beauty, location and prices

Helpful?
Thank tle
Gerencia C, Gerente at Mision Cuernavaca, responded to this review

Dear Guest! Thank you very much for sharing your comments with TripAdvisor readers, for employees of Hotel Mision Cuernavaca keep us motivated. We also thank you for your preference in their previous visits, we hope to continue with their preference and invite you to come back whenever you like, for us it is a pleasure to offer "the art of... More 

Princeton, New Jersey
Level Contributor
145 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed November 8, 2015 via mobile

We stayed at a renovated room (bad bed), heard our neighbor and dogs barking all night. On top of that we discovered a heavy Palm branch had smashed our windshield. The Manager Martha didn't even offer apologies and said the hotel had no insurance policy/coverage. While we waited for my insurance, its staff didn't offer a glass of water or... More 

Helpful?
Thank X_freq_flyer_13572

Travelers are raving about these Cuernavaca hotels

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 17, 2015

My wife and I stayed on April 25 2015 in order to attend a wedding on that weekend. We also booked a room for my parents (+60 years) who were also attending the wedding the next day. Unfortunately my mother has an injury in her leg and has trouble walking. But the worse was when we found out there are... More 

Helpful?
Thank Alejandro Franc... C
Gerencia C, Gerente at Mision Cuernavaca, responded to this review

Dear Alejandro! Thank you very much for your comments about your stay with us; I would offer an apology because the architecture of the hotel has stairs and slopes for access to the rooms, elevators are not available or adequate room for people who can not climb stairs. But that does not relieve us of the returns that we give... More 

Mexico City
1 review
1 of 5 stars Reviewed May 12, 2015

Everything was more or less with room, except for towel bar almost falling apart. Has common breakfast all days, except last one. On the first day, waiter offered us buffet and told us of difference we would have to pay if we chose (around 50 MXP). Last day we decided to have buffet, waiter told us difference to pay was... More 

Review collected in partnership with this hotel

Helpful?
Thank jall88
Gerencia C, Gerente at Mision Cuernavaca, responded to this review

Dear Guest! Thank you very much for your comments about your stay with us, I would offer it a sincere apology for the inconvenience you experienced at our restaurant. We have a buffet which has a discount Thursday and Sunday is the normal price; It took place on the food and beverage manager and the front desk manager treated as... More 

Decatur, United States
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed June 13, 2014

This hotel is next door to a lovely senior home that my parents live at. We have stayed here several times and travel at last twice a year to Cuernavaca. While the hotel is older on our previous visits we felt the proximity to my parents and friendly staff made up for any other shortcomings. I emailed in advance to... More 

Helpful?
Thank Kathleen Alicia M
Mexico City, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 24, 2011

Overpriced, worst service in town, most uncomfortable beds, run-down facilities. Do not get fooled by their ads!!

Helpful?
2 Thank ajpv10
Phoenix, Arizona
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 18, 2010

Honestly, we've never been in a worse hotel before. A friend of ours was giving a party in Cuernavaca, so we decided to look for a hotel nearby (to stay only for a night after the party), and not returning late to the city. After looking several hotel options, we decided to stay there as we thought it would be... More 

Helpful?
3 Thank waffle77
seattle, wa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 13, 2010

We stayed here for 5 nights while visiting my husbands family close by. The front desk personnel are very rude. The air conditioning never worked during our stay. Everytime we told the staff it wasn't working they said "it was", well it wasn't. We never had any wash cloths in our bathroom, apparently you need to request them. The only... More 

Helpful?
1 Thank tamasula
Seattle, Washington
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 28, 2009

Incorrectly we choose this hotel fore the same reasons: - Hotel Mision, its supose to be a chain of 5* hotels - The web seems to be a good place where to stay - Good price We just stayed for one night but we were really dissapointed: the whole hotel its old and without mantinience. It seems that it use... More 

Helpful?
2 Thank Mariferreyes
Ann Arbor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2009

I am warning everyone about this hotel. I have just had a horrible experience here and had to change hotels. My backpack with my laptop was stolen from my room. Do NOT stay here! Management promised to help but so far they have not done so! Be warned!

Helpful?
2 Thank Wolverine87
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