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Hotel Mision Cuernavaca

Calle Galeana 29 | Colonia Acapatzingo, Cuernavaca 62440, Mexico
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Hotel Mision Cuernavaca
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Hotel Mision Cuernavaca
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74 reviews from our community

Traveler rating
    17
    14
    16
    9
    18
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32
18
2
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (74)
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    (22)
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    (23)
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    (21)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed on April 25 2015 in order to attend a wedding on that weekend. We also booked a room for my parents (+60 years) who were also attending the wedding the next day. Unfortunately my mother has an injury in her leg and has trouble walking. But the worse was when we found out there are... More 

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Gerencia C, Gerente at Hotel Mision Cuernavaca, responded to this review

Dear Alejandro! Thank you very much for your comments about your stay with us; I would offer an apology because the architecture of the hotel has stairs and slopes for access to the rooms, elevators are not available or adequate room for people who can not climb stairs. But that does not relieve us of the returns that we give... More 

Mexico City
1 review
1 of 5 stars Reviewed 2 weeks ago

Everything was more or less with room, except for towel bar almost falling apart. Has common breakfast all days, except last one. On the first day, waiter offered us buffet and told us of difference we would have to pay if we chose (around 50 MXP). Last day we decided to have buffet, waiter told us difference to pay was... More 

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Gerencia C, Gerente at Hotel Mision Cuernavaca, responded to this review

Dear Guest! Thank you very much for your comments about your stay with us, I would offer it a sincere apology for the inconvenience you experienced at our restaurant. We have a buffet which has a discount Thursday and Sunday is the normal price; It took place on the food and beverage manager and the front desk manager treated as... More 

Travelers are raving about these Cuernavaca hotels

Decatur, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 of 5 stars Reviewed June 13, 2014

This hotel is next door to a lovely senior home that my parents live at. We have stayed here several times and travel at last twice a year to Cuernavaca. While the hotel is older on our previous visits we felt the proximity to my parents and friendly staff made up for any other shortcomings. I emailed in advance to... More 

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Mexico City, Mexico
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 25, 2011

Overpriced, worst service in town, most uncomfortable beds, run-down facilities. Do not get fooled by their ads!!

Was this review helpful? Yes 2
Phoenix, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 18, 2010

Honestly, we've never been in a worse hotel before. A friend of ours was giving a party in Cuernavaca, so we decided to look for a hotel nearby (to stay only for a night after the party), and not returning late to the city. After looking several hotel options, we decided to stay there as we thought it would be... More 

Was this review helpful? Yes 3
seattle, wa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2010

We stayed here for 5 nights while visiting my husbands family close by. The front desk personnel are very rude. The air conditioning never worked during our stay. Everytime we told the staff it wasn't working they said "it was", well it wasn't. We never had any wash cloths in our bathroom, apparently you need to request them. The only... More 

Was this review helpful? Yes 1
Seattle, Washington
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 28, 2009

Incorrectly we choose this hotel fore the same reasons: - Hotel Mision, its supose to be a chain of 5* hotels - The web seems to be a good place where to stay - Good price We just stayed for one night but we were really dissapointed: the whole hotel its old and without mantinience. It seems that it use... More 

Was this review helpful? Yes 2
Ann Arbor
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 23, 2009

I am warning everyone about this hotel. I have just had a horrible experience here and had to change hotels. My backpack with my laptop was stolen from my room. Do NOT stay here! Management promised to help but so far they have not done so! Be warned!

Was this review helpful? Yes 2
Mexico City
Top Contributor
143 reviews 143 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed March 1, 2009

This is one of those hotels that when you see the internet photos the first thing you think is: It will be beautiful to stay there. In fact, gardens are beautiful, the restaurant is good, especially breakfast, and rooms are huge. However, service is a big problem. We reserve three rooms, 2 doubles, 1 King. When we get to our... More 

Was this review helpful? Yes 1
Southern NJ
Top Contributor
353 reviews 353 reviews
48 hotel reviews
227 helpful votes 227 helpful votes
1 of 5 stars Reviewed May 12, 2008

The promotional pictures of this hotel were much better than the reality. We enjoyed the swimming pools, with some beautiful plants and foliage surrounding them. The food in the restaurant was fine, although the price for a glass of wine made us choose soda instead. The dining area overlooked the grounds and was a great and relaxing setting. However, this... More 

Was this review helpful? Yes 1
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