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Hotel Mision Cuernavaca

Calle Galeana 29 | Colonia Acapatzingo, Cuernavaca 62440, Mexico
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1 room 1 guest
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Hotel Mision Cuernavaca
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83 Reviews from our TripAdvisor Community

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34
22
2
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (22)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (21)
All months
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 17, 2015

My wife and I stayed on April 25 2015 in order to attend a wedding on that weekend. We also booked a room for my parents (+60 years) who were also attending the wedding the next day. Unfortunately my mother has an injury in her leg and has trouble walking. But the worse was when we found out there are... More 

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Gerencia C, Gerente at Hotel Mision Cuernavaca, responded to this review

Dear Alejandro! Thank you very much for your comments about your stay with us; I would offer an apology because the architecture of the hotel has stairs and slopes for access to the rooms, elevators are not available or adequate room for people who can not climb stairs. But that does not relieve us of the returns that we give... More 

Mexico City
1 review
1 of 5 stars Reviewed May 12, 2015

Everything was more or less with room, except for towel bar almost falling apart. Has common breakfast all days, except last one. On the first day, waiter offered us buffet and told us of difference we would have to pay if we chose (around 50 MXP). Last day we decided to have buffet, waiter told us difference to pay was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerencia C, Gerente at Hotel Mision Cuernavaca, responded to this review

Dear Guest! Thank you very much for your comments about your stay with us, I would offer it a sincere apology for the inconvenience you experienced at our restaurant. We have a buffet which has a discount Thursday and Sunday is the normal price; It took place on the food and beverage manager and the front desk manager treated as... More 

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Decatur, United States
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed June 13, 2014

This hotel is next door to a lovely senior home that my parents live at. We have stayed here several times and travel at last twice a year to Cuernavaca. While the hotel is older on our previous visits we felt the proximity to my parents and friendly staff made up for any other shortcomings. I emailed in advance to... More 

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Mexico City, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 25, 2011

Overpriced, worst service in town, most uncomfortable beds, run-down facilities. Do not get fooled by their ads!!

Was this review helpful? Yes 2
Phoenix, Arizona
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed April 18, 2010

Honestly, we've never been in a worse hotel before. A friend of ours was giving a party in Cuernavaca, so we decided to look for a hotel nearby (to stay only for a night after the party), and not returning late to the city. After looking several hotel options, we decided to stay there as we thought it would be... More 

Was this review helpful? Yes 3
seattle, wa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 13, 2010

We stayed here for 5 nights while visiting my husbands family close by. The front desk personnel are very rude. The air conditioning never worked during our stay. Everytime we told the staff it wasn't working they said "it was", well it wasn't. We never had any wash cloths in our bathroom, apparently you need to request them. The only... More 

Was this review helpful? Yes 1
Seattle, Washington
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 28, 2009

Incorrectly we choose this hotel fore the same reasons: - Hotel Mision, its supose to be a chain of 5* hotels - The web seems to be a good place where to stay - Good price We just stayed for one night but we were really dissapointed: the whole hotel its old and without mantinience. It seems that it use... More 

Was this review helpful? Yes 2
Ann Arbor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2009

I am warning everyone about this hotel. I have just had a horrible experience here and had to change hotels. My backpack with my laptop was stolen from my room. Do NOT stay here! Management promised to help but so far they have not done so! Be warned!

Was this review helpful? Yes 2
Mexico City
Level Contributor
143 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed March 1, 2009

This is one of those hotels that when you see the internet photos the first thing you think is: It will be beautiful to stay there. In fact, gardens are beautiful, the restaurant is good, especially breakfast, and rooms are huge. However, service is a big problem. We reserve three rooms, 2 doubles, 1 King. When we get to our... More 

Was this review helpful? Yes 1
Southern NJ
Level Contributor
395 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
1 of 5 stars Reviewed May 12, 2008

The promotional pictures of this hotel were much better than the reality. We enjoyed the swimming pools, with some beautiful plants and foliage surrounding them. The food in the restaurant was fine, although the price for a glass of wine made us choose soda instead. The dining area overlooked the grounds and was a great and relaxing setting. However, this... More 

Was this review helpful? Yes 1
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