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All 61 Cuernavaca hotels

Las Casas B+B Hotel

Fray Bartolome de Las Casas #110, Cuernavaca 62000, Mexico
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88%
Ranked #3 of 61 hotels in Cuernavaca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
LaViajera1205 Baytown, Texas
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  • Reviews (111)
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  • Room tips (13)
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111 people have reviewed this hotel

Traveler rating
    73
    25
    5
    5
    3
See reviews for
8
63
6
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Baytown, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come to Cuernavaca twice a year. No trip would be complete without a drink or meal here. Today's service was excellent and the botanas for two was the best ever. The dessert tamale was coconut heaven. Not even chocolate could improve this dish. We will return again.

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, LaViajera1205, Thank you so much for visiting us again and for your warm review. So glad to hear you truly enjoyed each one of the dishes of our Brazilian Tasting Platter, specially designed to celebrate Brazil´s World Cup. We´ll love to see you again next time you´re visiting beautiful Cuernavaca. Bienvenidos siempre a Casa! Kind regards, Angelica G. More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

The personnel at this beautiful hotel really made me feel as if I was at home. Excellent service! Can't wait to go back. Just love it!!! They did an excellent job in the remodeling of the old villa where the hotel is located because they kept many beautiful features of the original construction. Great place!

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Dear Trip Advisor Member, Thank you so much for your recent stay with us and your warm review. So glad to hear you enjoyed your time at Las Casas B+B, and that you liked what our designers have done with the property. Please come back and see us soon. Bienvenidos siempre a Casa! Kind regards, Angelica G. More

Mexico City, Mexico
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2014

Let me start this review by saying my stay at Las Casas B+B ranks at the top of my list of places I've stayed - in Mexico and across the globe. Service was spectacular. From check-in to daily breakfast to poolside bar/restaurant service to the Spa, the staff went out of their way to make our family of 4 comfortable... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, ABCinATL, Thank you so much for your recent stay at Las Casas B+B, and for sharing your warm and beautiful review with the Trip Advisor community. Our mission is to always provide our guests with beautiful and memorable experiences. We are happy to hear you truly enjoyed your stay with us. I´m sure you already know this, but I... More

Montreal, Canada
1 review
5 of 5 stars Reviewed May 19, 2014

I had an amazing experience at Las Casas. The hotel is only an hour from Mexico City; it is a perfect place to relax and enjoy beauty. Quality is everywhere: design, service, food, cocktails…I strongly recommend this hotel. I had a hot stone massage that was also wonderful. When I will go back to Mexico, it will be a must... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, Catherine N, Thank you so much for sharing your warm review with the Trip Advisor community. It was truly a pleasure having the opportunity to host you during your recent stay at Las Casas B+B. We are looking forward to seeing you again soon! Kind regards, Angelica More

Mexico City, Mexico
1 review
4 of 5 stars Reviewed May 8, 2014

Last week me and my husbando stayed at Las Casas for 4 days, it was such a nice experience. The place is beautiful and all the staff were very professional and welcoming. The food is awesome, mainly sunday bruch. I highly recommend the spa, the hot stone massage was marvelous. The only thing missing was air conditioning, the weather was... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, Ursula M, Thank you so much for your warm review. So glad to know that you and your husband enjoyed the experience of your recent stay with us at Las Casas B+B. As for our Spa, The White, we would like to suggest next time you try one of our wonderful facials. We´re sure you´ll love them! Yes, these... More

Los Angeles, California
1 review
5 of 5 stars Reviewed April 8, 2014

I had a very good experience, the room was very clean, the food was great and the customer service was excellent... they also have a nice pool.. pretty much everything was awesome!! I recommend to try the romantic package!

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, saifbahhoda, Thank you so much for your kind review. So glad to hear you really enjoyed your stay and the service provided by our staff during your romantic getaway at Las Casas B+B. By the way, we´ve been voted by Trip Advisor as the most romantic spot in Cuernavaca. Please come back and see us soon! Kind regards, Angelica... More

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

Love this new hotel! We only stayed for 1 night but it was totally worth it, the attention to detail and service is amazing, everyone working there is so nice and helpful, the hotel is really cute, rooms are nice, only thing I would change is to make the TV bigger. Sunday brunch is delicious and the sitting area is... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, Anatirijilla, Thank you so much for your visit. Great to hear that you enjoyed our service and our casual and relaxed vibe. Of course, we take note of your recommendation. Bienvenidos a Casa! Kind regards, Angelica G. More

Panama City, Panama
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 1, 2014

I walked thru the center of cuernavaca and found this place. A friend recommended it and we decided to stop for drinks. WOW, the place, the ambiance, and the staff. When you can stop and tell them, I need to charge my cell phone, and you give it to them and it's not lost, then you know you're in the... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Hello, Iforest, Thank you so much for your visit and your warm review. So glad to hear you had a great time at Las Casas B+B. It is our pleasure and our mission to provide all of our guests with a beautiful and memorable experience. Please come back and see us soon! Kind regards, Angelica G. More

Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2014

I stayed in this nice hotel but I am still appalled by the lack of know how of the personnel. Like they have never been trained (what some of them confirmed) An agressive welcome, no television for a day without a word of explanation, waiters that do not have an idea of serving wine or dishes.... not saying that I... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Dear Guy P, Thank you so much for taking the time to share your comments, we really appreciate that. We sincerely apologize for the inconveniences that we may have caused you during your stay with us. We can assure you that we have taken note of your recommendations, and we are already taking action. We hope you´ll give us the... More

portland, or
Top Contributor
53 reviews 53 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 3, 2014

From the back of the main building through the pool area, this is truly an oasis less than a block from the central core of Cuernavaca. The decor is superb with design you're unlikely to see (in a very positive sense) anywhere else. And in the evening, countless candles of various sizes illuminate not only the exterior but the interior... More

Was this review helpful? Yes
Angelica G, Guest Relations Manager at Las Casas B+B Hotel, responded to this review

Dear portlandorer, Thank you so much for your visit and for taking the time to share your comments with us. We certainly appreciate that, and we take note of your suggestions. We really regret not meeting your expectations, especially since we pride ourselves in the warmth and quality service provided by our staff. It was great meeting you, and we... More

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Additional Information about Las Casas B+B Hotel

Address: Fray Bartolome de Las Casas #110, Cuernavaca 62000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Romantic Hotel in Cuernavaca #2 Spa Hotel in Cuernavaca
Number of rooms
13

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