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All 60 Cuernavaca hotels

Camino Real Sumiya

3.5 of 5 Hotel   |   Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
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Camino Real Sumiya
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Ranked #21 of 60 hotels in Cuernavaca
A recent review
4 of 5 stars reviewed yesterday
tony e San Diego, California
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107 people have reviewed this hotel

Traveler rating
    25
    38
    25
    9
    10
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29
35
2
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, California
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel's location is fairly good, you can go for a walk or run around the premises or outside. Staff a bit overwhelmed over my stay (a few weddings at the same time). Room service ok. Poolside bar closes at 6pm a bit early for a weekend away. Overall a good experience, would love to have paid a little bit... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

Great facilities, the only thing I could complain about is that there is not enough signals to drive there. Food served at the hotel is vast and tasteful people in the lobby are good at their work. In case you don't know the place or want to know what amenities are performed you can ask the hotel workers and you'll... More

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San Francisco, California
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 24, 2014

Loved our stay, the hotel and the garden are wonderful. Not sure about the comments about the hotel staff, everyone was lovely. We stayed in room 2302 with a view of the pool and an easy walk to the pool. Had breakfast at the hotel, very nice brunch. We walked the gardens, swam in the pool and returned to DF... More

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Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

Camino Real Sumiya is one of the most beautiful hotel I have stayed in more than 25 years traveling. Main value in my opinion is on its kind, helpful and pleasant staff. The property is amazing specially gardens, restaurants and main Oriental design buildings. There's a lot of history in this unique property in Cuernavaca. I spent a weekend with... More

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MEXICO
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 8, 2013

The place is beautiful. Service at its best. Weather the best in the world all year round. But...if you were planning to rest for a weekend... WRONG PLACE... Unless you are a hotel wedding guest, who wants to stay awake until 5 am with a loud concert level music entering to your room on fridays and saturday nights, because of... More

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GDL
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed December 3, 2013

At a first glance the hotel looks really great but the reason I gave it a low score its due to how outdated the rooms are and also the level of maintenance given to the rooms. To begin with in several occasions during our 1 night stay maintenance people had to go to our room because we could not get... More

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Cancun
Top Contributor
119 reviews 119 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 20, 2013

Service was awesome, restaurant was very good, can't beat landscape. Rooms are nice but he overall feeling is that you are walking trough 1970's or 80's please renovate common areas. Rooms do not feel old

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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 3, 2013

It has wonderful gardens and the Japanese architecture is amazing; the food is also excellent. However the rooms are equipped with old technology, I expect an excellent WiFi, modern air conditioning, also a modern gym.

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Valle de Bravo, Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 23, 2013

Rooms are old, internet doesnt work even paying 300 USD/night. Can connect but functions dont work at all on iphone - netflix for example. Staff cant solve the problem. The garden is beautiful though. Mosquitos can kill you by 6 pm. Gym is from 1980: old, dirty and equipments out of service. Shower with low pressure.

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Toluca, Mexico
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 23, 2013

Last time my wife and I were here it was very expensive to stay for meals. This time we were prepared and didn't eat in there and also I used my Sky-team miles to pay the stay and didn't spend a single dollar. Still, the first night was horrible, the mattress was so hard that our backs hurt like hell... More

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Additional Information about Camino Real Sumiya

Also Known As:
Camino Real Sumiya Hotel
Camino Real Sumiya Cuernavaca
Cuernavaca Hotel Camino Real Sumiya
Address: Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #21 of 60 hotels in Cuernavaca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Camino Real Sumiya 3.5*
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