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Camino Real Sumiya

Hotel website
Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
Best prices for: 1 room 1 guest
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Camino Real Sumiya
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Camino Real Sumiya
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149 reviews from our community

Traveler rating
    26
    54
    43
    14
    12
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42
51
2
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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    (34)
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Mexico City, Mexico
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful gardens, nice pool, the hotel was made as a big Japanese palace, it's like traveling to Japan but with the excellence in service that Mexico is famous for. I't a the price is high but is worth it. I think is a great place to rest and relax, if you go on the weekends you'll find families with children... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Old hotel , nice gardens average food , they still charge for wifi not value for money at all there is nicer hotels for half the price service also average not close to town ......:::::::::::::::::::::

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Morelia, Mexico
Top Contributor
65 reviews 65 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 3, 2015

We've been here for four days, the hotel is great, nice service, the meals are spectacular, this is a high level place the prices are high, you can go out to have dinner or lunch because Cuernavaca is very close from the hotel. If you love to play tennis you have 16 tennis courts, so you won't have to wait... More 

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Mexico City, Mexico
Top Contributor
427 reviews 427 reviews
34 hotel reviews
143 helpful votes 143 helpful votes
2 of 5 stars Reviewed December 26, 2014

This used to be the house of multi millionaire Barbara Hutton. The amazing gardens and Japanese style architecture should be part of a luxury hotel. Instead, the Camino Real assumed that a poor service, expensive prices plus terrible food should be enough. The Japanese restaurant is one of the worst I have ever been. Day old fried rice and not... More 

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Mexico City
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 4, 2014

The rooms at Sumiya are pretty old, I'm guessing from the 90´s. The bathroom are small are the deco is from where I'm guessing the 90's era. The landscape and ground of the hotel are geourgous. We stayed here for a wedding, I thought the hotel was overpriced, it worked for our purpose, but I don´t think we will return,... More 

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Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 24, 2014

This is one of the worst hotels I've been to considering the cost-benefit. They rate temselves as a 5-star hotel, but the rooms are in terrible condition, the "japanese" food at the restaurant is as bad as it is incredibly expensive (for what you get). Also you won't get free internet access and not even one "free" bottle of water.... More 

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Mexico
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 16, 2014

The gardens and the Japanese buildings are outstanding. Food at the restaurant is quite good and the service is fair. Rooms are sooooo bad. Most of the rooms are dark and lighting is almost none. Showers and bathtubs haven't been changed in probably 20 years. A good options would be to have breakfast there and see the Kabuki theater, walk... More 

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Mexicali
Top Contributor
99 reviews 99 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 25, 2014

This hotel is beautiful, the Japanese buildings are just breathtaking and the vegetation, trees, and gardens are just beautiful, but the rooms are bad. Terrible lighting in the bathroom and vanity, the mattresses are probably from 1970, the rooms are clean but they have not touched them for 30 years. The door slamming starts very early, and it seems lile... More 

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Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 13, 2014

The hotel is a beautiful Japanese-themed hotel. The whole lobby area is built to resemble a Japanese palace. Further down, you can find a couple of hotel buildings that are 4-5 stories high. The hotel buildings and the rooms, are not fancy, and they are starting to show their age. They seem to be clean, but the upholstery could be... More 

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Senior Contributor
38 reviews 38 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

They have really beautiful gardens, Room was nice and clean, towels very good and as much as you want. The shower is absolutely bad..no pressure , I can agree to save water but if you see how much water they use in the gardens than I can't understand why they try to save with the guests. It needed the triple... More 

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