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All 61 Cuernavaca hotels

Camino Real Sumiya

3.5 of 5 Hotel   |   Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
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115 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Top Contributor
62 reviews 62 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is beautiful, the Japanese buildings are just breathtaking and the vegetation, trees, and gardens are just beautiful, but the rooms are bad. Terrible lighting in the bathroom and vanity, the mattresses are probably from 1970, the rooms are clean but they have not touched them for 30 years. The door slamming starts very early, and it seems lile... More

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14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2014

The hotel is a beautiful Japanese-themed hotel. The whole lobby area is built to resemble a Japanese palace. Further down, you can find a couple of hotel buildings that are 4-5 stories high. The hotel buildings and the rooms, are not fancy, and they are starting to show their age. They seem to be clean, but the upholstery could be... More

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Senior Contributor
35 reviews 35 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

They have really beautiful gardens, Room was nice and clean, towels very good and as much as you want. The shower is absolutely bad..no pressure , I can agree to save water but if you see how much water they use in the gardens than I can't understand why they try to save with the guests. It needed the triple... More

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San Diego, California
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 22, 2014

The hotel's location is fairly good, you can go for a walk or run around the premises or outside. Staff a bit overwhelmed over my stay (a few weddings at the same time). Room service ok. Poolside bar closes at 6pm a bit early for a weekend away. Overall a good experience, would love to have paid a little bit... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

Great facilities, the only thing I could complain about is that there is not enough signals to drive there. Food served at the hotel is vast and tasteful people in the lobby are good at their work. In case you don't know the place or want to know what amenities are performed you can ask the hotel workers and you'll... More

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San Francisco, California
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 24, 2014

Loved our stay, the hotel and the garden are wonderful. Not sure about the comments about the hotel staff, everyone was lovely. We stayed in room 2302 with a view of the pool and an easy walk to the pool. Had breakfast at the hotel, very nice brunch. We walked the gardens, swam in the pool and returned to DF... More

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Mexico City, Mexico
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

Camino Real Sumiya is one of the most beautiful hotel I have stayed in more than 25 years traveling. Main value in my opinion is on its kind, helpful and pleasant staff. The property is amazing specially gardens, restaurants and main Oriental design buildings. There's a lot of history in this unique property in Cuernavaca. I spent a weekend with... More

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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 8, 2013

The place is beautiful. Service at its best. Weather the best in the world all year round. But...if you were planning to rest for a weekend... WRONG PLACE... Unless you are a hotel wedding guest, who wants to stay awake until 5 am with a loud concert level music entering to your room on fridays and saturday nights, because of... More

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Top Contributor
53 reviews 53 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 3, 2013

At a first glance the hotel looks really great but the reason I gave it a low score its due to how outdated the rooms are and also the level of maintenance given to the rooms. To begin with in several occasions during our 1 night stay maintenance people had to go to our room because we could not get... More

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Top Contributor
122 reviews 122 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 20, 2013

Service was awesome, restaurant was very good, can't beat landscape. Rooms are nice but he overall feeling is that you are walking trough 1970's or 80's please renovate common areas. Rooms do not feel old

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Additional Information about Camino Real Sumiya

Address: Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Camino Real Sumiya 3.5*
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Also Known As:
Camino Real Sumiya Cuernavaca
Cuernavaca Hotel Camino Real Sumiya

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Hotel & grounds (27)
Dining (4)
Family/play areas (6)
Pool/beach area (1)
Room/suite (15)
Bathroom (4)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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