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Camino Real Sumiya

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Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
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Camino Real Sumiya
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    166 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      3.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (19)
    Date | Rating
    • English first
    • French first
    • Italian first
    • Japanese first
    • Portuguese first
    • Spanish first
    • Any
    English first
    • All months
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      (43)
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    Mexico City, Mexico
    Level Contributor
    70 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 32 helpful votes
    3 of 5 stars Reviewed June 17, 2015

    The architecture of the landscape and gardens are so beautiful, you really can feel in the air Japan!! However the rooms are very small and the food is just average. the service is good but it didn’t excel my expectations. I got a sports masage and it was good but then again, for the prices and the reputation I was... More 

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    1 review
    1 of 5 stars Reviewed May 26, 2015

    This hotel really needs an upgrade, too old, to dark, to noisy, and bug friendly, remember to bring insecticide you will need it if you want to sleep, spider webs are also included in the price of the room

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    Travelers are raving about these Cuernavaca hotels

    Dallas, Texas
    Level Contributor
    9 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    4 of 5 stars Reviewed May 18, 2015

    Sumiya is set on beautiful, well kept grounds with huge flowering trees. The Japanese style resort is very well maintained and the service was great. Our room overlooked the pool which was nice but also a little bit loud. It is not however without fault. The bed was really hard and uncomfortable and they use an outdated system to keep... More 

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    Doraville, Georgia
    Level Contributor
    12 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed May 11, 2015

    I had the opportunity to stay at the Camino Real Sumiya a while back and found it to be a very nice place to stay! It was an interesting mix of Japan and Mexico! It is located in a very secure area. There are quite nice views on a clear day of the nearby volcano.

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    Mexico City, Mexico
    Level Contributor
    32 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 37 helpful votes
    5 of 5 stars Reviewed April 3, 2015

    Beautiful gardens, nice pool, the hotel was made as a big Japanese palace, it's like traveling to Japan but with the excellence in service that Mexico is famous for. I't a the price is high but is worth it. I think is a great place to rest and relax, if you go on the weekends you'll find families with children... More 

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    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed March 16, 2015

    Old hotel , nice gardens average food , they still charge for wifi not value for money at all there is nicer hotels for half the price service also average not close to town ......:::::::::::::::::::::

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    Morelia, Mexico
    Level Contributor
    91 reviews
    26 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    4 of 5 stars Reviewed January 3, 2015

    We've been here for four days, the hotel is great, nice service, the meals are spectacular, this is a high level place the prices are high, you can go out to have dinner or lunch because Cuernavaca is very close from the hotel. If you love to play tennis you have 16 tennis courts, so you won't have to wait... More 

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    Mexico City, Mexico
    Level Contributor
    453 reviews
    36 hotel reviews
    common_n_hotel_reviews_1bd8 180 helpful votes
    2 of 5 stars Reviewed December 26, 2014

    This used to be the house of multi millionaire Barbara Hutton. The amazing gardens and Japanese style architecture should be part of a luxury hotel. Instead, the Camino Real assumed that a poor service, expensive prices plus terrible food should be enough. The Japanese restaurant is one of the worst I have ever been. Day old fried rice and not... More 

    Was this review helpful? Yes 1
    Mexico City
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed December 4, 2014

    The rooms at Sumiya are pretty old, I'm guessing from the 90´s. The bathroom are small are the deco is from where I'm guessing the 90's era. The landscape and ground of the hotel are geourgous. We stayed here for a wedding, I thought the hotel was overpriced, it worked for our purpose, but I don´t think we will return,... More 

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    Mexico City, Mexico
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed November 24, 2014

    This is one of the worst hotels I've been to considering the cost-benefit. They rate temselves as a 5-star hotel, but the rooms are in terrible condition, the "japanese" food at the restaurant is as bad as it is incredibly expensive (for what you get). Also you won't get free internet access and not even one "free" bottle of water.... More 

    Was this review helpful? Yes 1
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