We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Camino Real Sumiya

Hotel website
Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Camino Real Sumiya
Professional photos View all
Browse nearby
Camino Real Sumiya
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    28
    59
    45
    14
    14
See reviews for
45
56
2
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (43)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (47)
All months
Mexico City, Mexico
Top Contributor
64 reviews 64 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The architecture of the landscape and gardens are so beautiful, you really can feel in the air Japan!! However the rooms are very small and the food is just average. the service is good but it didn’t excel my expectations. I got a sports masage and it was good but then again, for the prices and the reputation I was... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 26, 2015

This hotel really needs an upgrade, too old, to dark, to noisy, and bug friendly, remember to bring insecticide you will need it if you want to sleep, spider webs are also included in the price of the room

Was this review helpful? Yes

Travelers are raving about these Cuernavaca hotels

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 18, 2015

Sumiya is set on beautiful, well kept grounds with huge flowering trees. The Japanese style resort is very well maintained and the service was great. Our room overlooked the pool which was nice but also a little bit loud. It is not however without fault. The bed was really hard and uncomfortable and they use an outdated system to keep... More 

Was this review helpful? Yes
Doraville, Georgia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

I had the opportunity to stay at the Camino Real Sumiya a while back and found it to be a very nice place to stay! It was an interesting mix of Japan and Mexico! It is located in a very secure area. There are quite nice views on a clear day of the nearby volcano.

Was this review helpful? Yes
Mexico City, Mexico
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 3, 2015

Beautiful gardens, nice pool, the hotel was made as a big Japanese palace, it's like traveling to Japan but with the excellence in service that Mexico is famous for. I't a the price is high but is worth it. I think is a great place to rest and relax, if you go on the weekends you'll find families with children... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2015

Old hotel , nice gardens average food , they still charge for wifi not value for money at all there is nicer hotels for half the price service also average not close to town ......:::::::::::::::::::::

Was this review helpful? Yes
Morelia, Mexico
Top Contributor
75 reviews 75 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 3, 2015

We've been here for four days, the hotel is great, nice service, the meals are spectacular, this is a high level place the prices are high, you can go out to have dinner or lunch because Cuernavaca is very close from the hotel. If you love to play tennis you have 16 tennis courts, so you won't have to wait... More 

Was this review helpful? Yes
Mexico City, Mexico
Top Contributor
435 reviews 435 reviews
34 hotel reviews
168 helpful votes 168 helpful votes
2 of 5 stars Reviewed December 26, 2014

This used to be the house of multi millionaire Barbara Hutton. The amazing gardens and Japanese style architecture should be part of a luxury hotel. Instead, the Camino Real assumed that a poor service, expensive prices plus terrible food should be enough. The Japanese restaurant is one of the worst I have ever been. Day old fried rice and not... More 

Was this review helpful? Yes 1
Mexico City
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 4, 2014

The rooms at Sumiya are pretty old, I'm guessing from the 90´s. The bathroom are small are the deco is from where I'm guessing the 90's era. The landscape and ground of the hotel are geourgous. We stayed here for a wedding, I thought the hotel was overpriced, it worked for our purpose, but I don´t think we will return,... More 

Was this review helpful? Yes
Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 24, 2014

This is one of the worst hotels I've been to considering the cost-benefit. They rate temselves as a 5-star hotel, but the rooms are in terrible condition, the "japanese" food at the restaurant is as bad as it is incredibly expensive (for what you get). Also you won't get free internet access and not even one "free" bottle of water.... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (8)
Viewed
Dining (5)
Viewed
Hotel & grounds (29)
Viewed
View from room (8)
Viewed
Room/suite (17)
Viewed
Bathroom (4)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay