My husband & I are both professional and also run our own businesses in Canada. We had traveled to Zihuataneko in 1999 and in 2001 with family and friends and stayed with Rosa the owner of Casa Tucanes on those dates as well. YOU are welcomed like family, the property and rooms are very secure. The pool beautiful and private.... More

1. Poorly equipped kitchen: no ice cube trays in freezer, no corkscrew or can opener, no sharp knife of any kind, no toaster, no microwave, inadequate pans, strainers, etc. 2. Water: we had to ask 3 times for the hot water to be turned on and there was no water at all on 2 different occasion. 3. No place to... More

I just returned from my eighth winter trip to Mexico, visiting Zihuatanejo this year. In the interest of warning others who hunt down lodging ideas via internet, I have to report my unpleasant stay at Casa Tucanes, operated by Rosa Elena Alvarado, last month (Jan. 2009). The place was rustic (read that: intermittent water supply and housekeeping, and bring your... More

We recently stayed at Casa Tucanes near Playa la Ropa at Zihuatanejo. We prepayed for 100% of a ten day stay. Arrived and were given a different unit than we had booked - supposed double booking. Loud construction noise 10 feet away til after midnight night after night. Loud, late parties occured in adjacent units on several nights. The units... More

Casa Tucanes is a family owned complex of three villas and two bungalows. My family stayed for three weeks in the Quetzal Bungalow and found this to be an excellent, relaxing place for a family with young children. We found Rosa (the owner) and her family to be kind, honest & helpful. Best of all, her three daughters were excellent... More

We were very disappointment with the experience at Casa Tucanes. When we arrived, the kitchen drain trap had food in it and the hot water didn't work. The service was very poor. We had to ask 4 times for the water in the bathrooms and kitchen to be turned back on. We had to request toilet paper and for trash... More